Satisfaction Guarantee

“Before Rodan + Fields was a company, it was two doctors. First and foremost, we are physicians committed to healing our patients’ skin. We stand behind our products, but most importantly, we stand behind you.”
-Katie Rodan, M.D.

We want you to be fully satisfied with every item that you purchase from Rodan + Fields.  So, if for any reason you are not completely satisfied, you may return the unused portion of the product within 60 days from the date of order for a full refund of the purchase price (less shipping and handling charges).

For other questions regarding your order, please contact us at orderinquiries@rodanandfields.com or 1-888-995-5656.

RETURN INSTRUCTIONS:

  1. Complete the Return Authorization Form (RA) located on the back of the Rodan + Fields Invoice.
  2. Send product(s) and Return Authorization Form to:
    OHL Dallas
    Attn: Rodan + Fields
    4001 Adler Rd
    Dallas, TX 75211

Please Note:

  • Items that are returned outside of the R+F return policy will be discarded and no refund will be issued.
  • Preferred Customers: To change the status of your PC Perks Account, log in to your account, click “My Account” and proceed with any updates.
  • Consultant Returns: For additional return information, refer to section 10 in the Policies and Procedures.
  • An e-mail notification will be sent once all items are received and processed.