Category Archives: SOOTHE Regimen

SOOTHE Regimen FAQs

WHAT SHOULD I DO IF MY SKIN BREAKS OUT WHEN USING SOOTHE RESCUE MASK?

At this time, we suggest taking a break from SOOTHE Rescue Mask until breakouts are under control.  If these breakouts are acne related, please keep in mind when changing a skincare routine this can trigger an acne breakout. In addition, acne can be triggered by stress, hormonal changes, or even friction such as wearing a hat or helmet.  Bacteria may be introduced by a cellphone or your hands, sweating from exercise or a change in medications or skincare products.  However, if these breakouts are occurring immediately after introducing SOOTHE Rescue Mask, this may be more of an irritation, and we recommend discontinuing use.

WHAT SHOULD I DO IF MY SKIN BECOMES IRRITATED WHEN USING SOOTHE RESCUE MASK?

If the skin has become red or feels irritated when using SOOTHE Rescue Mask, follow these steps.

  1. Immediately clean off product (with water or a mild cleanser), then rinse, and gently pat the skin dry.
  2. Make a cold compress by placing crushed ice in a resealable bag wrapped within a soft cloth and hold this on the area for 3-5 minutes three times an hour—as tolerated.
  3. If irritation persists, ask your healthcare professional for a recommendation of a usual over the counter treatment on areas of irritation. Use as directed and layer a mild moisturiser if your skin feels dry.
  4. If the skin does not respond to the above protocol after 24 hours, you may wish to see your healthcare professional for an evaluation and ingredient review.

WHEN WILL I SEE RESULTS WITH SOOTHE RESCUE MASK AND WHAT TYPE OF RESULTS CAN I EXPECT?

The SOOTHE Rescue Mask offers immediate improvement you can see and even more results over time. Although most participants instantly noticed softer, smoother, fresher-feeling skin, participants experienced the strongest results after 4 uses as once the skin is experiencing sensitivity, it can take time to calm the skin.

In a clinical study, participants using the SOOTHE Rescue Mask reported the following results:

Immediate Results

  • 81% noticed fresh-feeling skin

Results After 4 Weekly Uses

  • 100% experienced a visible reduction in redness and blotchiness
  • 100% experienced more moisturised, softer-feeling skin
  • 84% noticed more comfortable skin

*Based on a 4-week U.S. clinical and consumer study, where participants used the mask once per week. Results may vary depending on multiple factors: age, gender, skin type and condition, concomitant products used, health history, location, lifestyle and diet.

WHY SHOULD I USE SOOTHE RESCUE MASK WITH THE SPOTLESS REGIMEN?

The SOOTHE Rescue Mask can be added to the SPOTLESS Regimen to address the additional skin concern of sensitivity as the mask is formulated with calming ingredients to address visible redness, blotchy, uneven skin tone and dry, irritated skin. Additionally, SPOTLESS users may benefit from the calming effects of the SOOTHE Rescue Mask to combat the visible redness, dryness and irritation that can be associated with acne-prone skin.

WHY SHOULD I USE SOOTHE RESCUE MASK WITH THE UNBLEMISH REGIMEN?

The SOOTHE Rescue Mask can be added to the UNBLEMISH Regimen to address the additional skin concern of sensitivity as the mask is formulated with calming ingredients to address visible redness, blotchy, uneven skin tone and dry, irritated skin. Additionally, UNBLEMISH users may benefit from the calming effects of the SOOTHE Rescue Mask to combat the visible redness, dryness and irritation that can be associated with acne-prone skin.

HOW SHOULD I INCORPORATE THE SOOTHE RESCUE MASK WITH THE SOOTHE REGIMEN?

Before applying a full-face application, try the SOOTHE Rescue Mask on a small area of the jawline for ten minutes. If the skin tolerates the application and feels / appears normal you can try a full-face application. However, if you experience stinging, redness or burning, immediately rinse the face with cool water.

If your skin tolerates the application, use 2 to 3 times weekly for best results. Use the SOOTHE Rescue Mask with your SOOTHE Regimen morning or night, after the Gentle Cream Wash and before the Sensitive Skin Treatment.

WHY SHOULD I USE SOOTHE RESCUE MASK WITH THE SOOTHE REGIMEN?

Based on Multi-Step Science, the SOOTHE Regimen is a comprehensive, twice-daily skincare routine designed to reduce visible redness and relieve dry, irritated skin for a moisturised, healthy-looking complexion.

Although the SOOTHE Regimen is a comprehensive routine, sometimes skin needs an extra boost. The SOOTHE Rescue Mask is formulated with unique ingredients not found in the SOOTHE Regimen, such as Calamine and Glycerin, to instantly reveal softer, smoother-looking skin and calm visible redness, transforming dry, irritated skin to clearer, healthier-looking skin over time.

As usual for anyone with sensitive skin always patch test the mask on a small area of the jawline for 10 minutes as a patch test prior to full face application.

WHY SHOULD I USE SOOTHE RESCUE MASK WITH THE REVERSE REGIMEN?

The SOOTHE Rescue Mask can be added to the REVERSE Regimen to address the additional skin concern of sensitivity as the mask is formulated with calming ingredients to calm visible redness, blotchy, uneven skin tone and dry, irritated skin. Additionally, REVERSE users may benefit from the calming effects of the SOOTHE Rescue Mask to combat the dryness that can occur from the exfoliating and brightening agents in the REVERSE Regimens.

ARE THERE ANY CONSIDERATIONS FOR USING SOOTHE RESCUE MASK ON SENSITIVE SKIN?

Although the SOOTHE Rescue Mask was designed for sensitive skin, we recommend trying the SOOTHE Rescue Mask on a small area of the jawline for ten minutes. If the skin tolerates the application and feels/appears normal, you can try a full-face application. However, if you experience stinging, redness, or burning, immediately rinse the face with cool water.

If you have any concerns about using the product, we encourage you to review the ingredient list with your healthcare professional.

ARE THERE ANY CONSIDERATIONS FOR SOOTHE RESCUE MASK and DRY SKIN?

The SOOTHE Rescue Mask is appropriate for those with dry skin. Dry or dehydrated skin can feel tight and appear flakey or rough. The SOOTHE Rescue Mask features moisture-attracting Glycerin and soothing Calamine to calm visible redness and dry, irritated skin for healthier-looking skin over time.

As usual for anyone with sensitive skin always patch test the mask on a small area of the jawline for 10 minutes as a patch test prior to full face application.

ARE THERE ANY CONSIDERATIONS FOR SOOTHE RESCUE MASK and OILY SKIN?

The SOOTHE Rescue Mask is appropriate for those with oily skin. Although the surface of the skin may appear shiny there may be dryness beneath which signals more oil. The SOOTHE Rescue Mask features Glycerin which is a water magnet drawing water to skin and moisturisers to help defend skin from environmental aggressors. Those with oily skin are often hesitant to apply hydrating or moisturising products for fear of looking shiny or breaking out. Rescue Mask also includes Bentonite and Kaolin Clay for their oil absorbing properties.

As usual for anyone with sensitive skin always patch test the mask on a small area of the jawline for 10 minutes as a patch test prior to full face application.

WHY DO I USE THE SOOTHE RESCUE MASK AFTER CLEANSING BUT BEFORE TONING?

While it’s not required to use the mask on clean skin, the mask will perform better on as dirt and debris may interfere with the ingredients getting to the skin. Our toners are applied before the next step of the Regimen to provide better delivery and results for the product that follows.  The toner will not interfere with the results of the mask, as our toners are designed to deliver, not take away from the skin.

HOW DO I USE SOOTHE RESCUE MASK?

  • As usual for anyone with sensitive skin always patch test the mask on a small area of the jawline for 10 minutes as a patch test prior to full face application.
  • Massage a generous layer of the mask on clean, dry skin.
  • Allow to dry.
  • After 5-10 minutes, rinse thoroughly with warm water and pat dry.

Use 2 to 3 times weekly for best results. Can be used with any Regimen morning or night, after cleanser and before Step 2 of your Regimen.

WHAT ARE THE INGREDIENTS IN SOOTHE RESCUE MASK?

Water/Aqua/Eau, Glycerin, Kaolin, Calamine, Glyceryl Stearate, Pentylene Glycol, Bentonite, Propanediol, Cetyl Alcohol, Illite, Rosa Damascena Flower Water Extract, Allantoin, Bisabolol, Piperonyl Glucoside, Saccharum Officinarum (Sugar Cane) Extract, Cucumis Sativus (Cucumber) Extract, Phragmites Karka Extract, Algae Extract, Poria Cocos Extract, Chondrus Crispus Extract, Magnesium Carboxymethyl Beta-Glucan, Montmorillonite, Caprylic/Capric Glycerides, Linoleic Acid, Linolenic Acid, Polyacrylamide, Laureth-7, Xanthan Gum, C13-14 Isoparaffin, Tocopherol, Citric Acid, Disodium EDTA, Butylene Glycol, Caprylyl Glycol, Ethylhexylglycerin, 1,2-Hexanediol, Octanediol,  Hydroxyacetophenone, Sodium Benzoate, Phenoxyethanol, Chromium Oxide Greens.

WHAT ARE THE FEATURED INGREDIENTS IN SOOTHE RESCUE MASK AND WHY WERE THEY CHOSEN?

The SOOTHE Rescue Mask features powerful ingredients to address the manifestations of skin sensitivity, including visible redness and blotchiness and dry, irritated skin.

  • Calamine neutralises irritants to help visibly improve stressed skin
  • Glycerin moisturises and helps defend skin from environmental aggressors by maintaining the moisture barrier

HOW DOES SOOTHE RESCUE MASK FIT INTO THE RODAN + FIELDS PHILOSOPHY?

Multi-Step Science is based on clinically-tested formulas that deliver the RIGHT ingredients in the RIGHT formulations in the RIGHT order with each step building on the last to create visible results. SOOTHE Rescue Mask was formulated to boost the results of any Regimen and clinically tested to deliver instant skin benefits and even more results over time.

SHOULD I PURCHASE THE SOOTHE RESCUE MASK INSTEAD OF THE SOOTHE REGIMEN?

No, you should not purchase the SOOTHE Rescue Mask instead of the SOOTHE Regimen. Based on Multi-Step Science, the SOOTHE Regimen is a comprehensive, twice-daily skincare routine designed to reduce visible redness and relieve dry, irritated skin for a moisturised, healthy-looking complexion.

The SOOTHE Rescue Mask was formulated for use in conjunction with Regimen routines, including the SOOTHE Regimen. Although the SOOTHE Rescue Mask was formulated with unique ingredients to address the manifestations of skin sensitivity, it will not replicate the results of the SOOTHE Regimen.

HOW DOES THE SOOTHE RESCUE MASK WORK?

The SOOTHE Rescue Mask combines gentle and effective ingredients to address the manifestations of skin sensitivity including visible redness and blotchiness and dry, irritated skin.

Environmental and hormonal triggers can break down the skin’s natural moisture barrier, not only allowing moisture to escape, but also allowing irritants and allergens to disrupt the skin. Moisture-attracting Glycerin helps defend the skin from environmental aggressors by maintaining the moisture barrier, while Calamine calms skin and neutralises irritants to help relieve stressed skin.

WHY IS USING THE SOOTHE RESCUE MASK IMPORTANT TO MY SKIN?

The sun’s rays, temperature, pollution, stress and hormones break down skin’s natural moisture barrier, allowing allergens and irritants to disrupt the skin’s calm. Dermatology-inspired and clinically tested, this soothing green clay mask provides instant results of softer, smoother-looking skin as it works to visibly reduce redness and blotchiness and moisturise over time.

HOW DO I KNOW IF I SHOULD USE SOOTHE RESCUE MASK?

You should use the SOOTHE Rescue Mask if:

  • Your skin concerns include visible redness, blotchy, uneven skin, dryness, irritation, or redness associated with acne.
  • You are beginning to use the UNBLEMISH, SPOTLESS or REVERSE Regimens as your skin may need moisture barrier support as it adjusts to the new routine.

WHY SHOULD I PURCHASE SOOTHE RESCUE MASK (VERSUS OTHER MASKS)?

Unlike other masks, the SOOTHE Rescue Mask not only offers immediate improvement you can see, but also even more results over time. Dermatology-inspired and clinically tested, the SOOTHE Rescue Mask instantly reveals softer, smoother-looking skin and then calms visible redness and dry, irritated skin for healthier-looking skin over time.

WHY DID THE DOCTORS DEVELOP SOOTHE RESCUE MASK?

The Doctors developed the SOOTHE Rescue Mask so users could experience instant benefits and even more results over time AND address additional skin concerns outside of their primary Regimen or boost the results of their existing routine.

The SOOTHE Rescue Mask can be paired with the REDEFINE, REVERSE, UNBLEMISH and SPOTLESS Regimens to address visible redness and calm dry, irritated skin or be paired with the SOOTHE Regimen for even more results.

WHAT IS THE SOOTHE RESCUE MASK?

The SOOTHE Rescue Mask is a soothing, calamine face mask that reveals softer, smoother-looking skin in just 10 minutes and calms visible redness and dry, irritated skin for healthier-looking skin over time.

WHY SHOULD I USE SOOTHE RESCUE MASK WITH THE REVERSE REGIMEN?

The SOOTHE Rescue Mask can be added to the REVERSE Regimen to address the additional skin concern of sensitivity as the mask is formulated with calming ingredients to calm visible redness, blotchy, uneven skin tone and dry, irritated skin. Additionally, REVERSE users may benefit from the calming effects of the SOOTHE Rescue Mask to combat the dryness that can occur from the exfoliating and brightening agents in the REVERSE Regimens.

What environmental factors can trigger sensitive skin?

There are a number of environmental triggers that can cause sensitivity in skin, including oxidative stress caused by free radicals, climate change, pollution, smoke, smog, sun exposure, friction or just product overload. Even those whose skin is usually calm throughout the rest of the year can experience sensitive skin during the dryer, harsher winter months.
The SOOTHE Regimen helps to reduce dryness and cracked or chapped skin for a calm, healthy-looking complexion every day.

Sunscreen irritates my sensitive skin. Can I skip this step?

People with sensitive skin need to be especially diligent about sun protection because sun exposure can trigger sensitive skin. SOOTHE Mineral Sunscreen SPF 30 contains only mineral-based sunscreen ingredients (Zinc Oxide and Titanium Dioxide) that deflect the sun’s rays, keeping the skin’s surface cooler to minimize the appearance of facial redness.

SOOTHE Mineral Sunscreen SPF 30 is a lightweight formula free of chemical sunscreens, fragrances, dyes or alcohol that can irritate sensitive skin. It’s a great addition to any skincare Regimen, as it conditions skin with Panthenol and Glycerin, helps protect skin’s natural moisture barrier and provides antioxidant benefits with Vitamin E and Licorice Root Extract.

Is there a way to try SOOTHE Regimen first if I’m afraid to use it on my very sensitive skin?

If you have concerns that your skin may be reactive or sensitive to certain ingredients, apply the SOOTHE Regimen on a small area of your skin before introducing it to your face.

Before using SOOTHE for your skincare Regimen, we recommend you test products using the following instructions for three days, three times a day:

  • Apply a small amount of the product on your jawline or neck. If you’re testing the SOOTHE Gentle Cream Cleanser, apply it for 30 seconds, and then rinse it off.
  • Apply each product on a separate area. When you test again, reapply the products in the same area as originally applied.
  • Watch for any signs of redness, dryness, irritation or swelling.

If you determine you are sensitive to a product, discontinue use.

SOOTHE Product Descriptions

SOOTHE Gentle Cream Wash:
Non-sudsing cleanser and moisturising ceramides nurture skin’s natural delicate barrier. Sweeps away makeup and other skin impurities without the use of harsh surfactants. Bisabolol, Aloe Vera and Chamomille extracts help to smooth and visibly soften rough skin.

SOOTHE Sensitive Skin Treatment:
Reduces the appearance of redness, calms sensitive skin and moisturises dry skin. Uses R+F Peptide Technology and vegetable lipids to condition the skin and help keep the surface properly moisturised. Vitamin E nourishes the skin, and Dimethicone and Allantoin help soothe the skin’s surface.

SOOTHE Moisture Replenishing Cream:
Utilises RF COLD FISSION technology to replenish skin’s natural moisturising factors without the use of traditional emulsifiers. Rich, dewy formula soothes, moisturises and nourishes.

SOOTHE Calming Lotion SPF 15:
Calming lotion with SPF 15 protection is formulated without fragrance, dyes or alcohol. Lightweight formula calms and soothes while it helps to keep the skin’s surface cooler and minimises the appearance of visible redness.

SOOTHE Regimen Best Tips

1. Read the entire SOOTHE Regimen brochure and take advantage of the concise information, directions and tips regarding your skin condition, and the SOOTHE products that help to reduce the appearance of redness, calm sensitive skin and moisturise dry skin.
2. Be sure to follow the instructions to patch test the skin prior to using SOOTHE Regimen so that potential reactions are avoided.
3. Avoid aggravating the skin with heat, sun, steam, scrubs, peels, mechanical brushes, wash cloths, professional microdermabrasion and moisturisers with Retinol or Alpha Hydroxy Acids (AHAs) during this time. Do not use REDEFINE AMP MD Derma-Roller on sensitive skin.
4. To further calm skin, use fingertips to gently massage SOOTHE Gentle Cream Wash onto dry skin, then add water, and massage lightly, then rinse and pat skin dry.
5. For flaky skin that is not extremely sensitive, use ENHANCEMENTS Micro-Dermabrasion Paste gently on damp skin gently once or twice per week.
6. If skin is oily, use the SOOTHE Moisture Replenishing Cream only at night or only on dry areas.

My skin is dry with SOOTHE Regimen. What can I do?

Wipe off SOOTHE Gentle Cream Wash rather than wash it off. Apply more SOOTHE Moisture Replenishing Cream as needed throughout the day.

If skin is not sensitive, you may lightly exfoliate skin with ENHANCEMENTS Micro-Dermabrasion Paste ON WET SKIN one to three times a week in place of SOOTHE Gentle Cream Wash. Always follow with the remaining SOOTHE steps.

Can infants or children use SOOTHE products?

For all infants and children, and for anyone with a health concern, we advise:
1. Consulting with a health care professional and providing him/her the Australia ingredient list.
2. As the SOOTHE brochure directs, patch test the products on separate areas near the place of planned application three times a day for three days on a small area to see if the skin can acclimate to the formulations.

I’m concerned that SOOTHE Moisture Replenishing Cream will be too much for my oily skin.

If your skin is excessively oily we recommend to try the following:

  • In the morning, use SOOTHE Gentle Cream Wash, apply SOOTHE Sensitive Skin Treatment, skip SOOTHE Moisture Replenishing Cream and layer SOOTHE Calming Lotion SPF 15.
  • In the evening, cleanse with SOOTHE Gentle Cream Wash, follow with SOOTHE Sensitive Skin Treatment and if the skin feels dry, apply the SOOTHE Moisture Replenishing Cream as the last step.

What is an emulsifier?

Emulsifiers allow rich oils to be combined with aqueous ingredients creating elegant creams and lotions. Emulsifiers are widely used, but for those with sensitive skin, they can trip the inflammatory cascade. With RF COLD FISSION technology, we’re able to give sensitive skin the ingredients it needs in an elegant formulation without the emulsifying ingredients that can cause irritation.

How long should I use SOOTHE Regimen?

Those with chronic sensitivity that results in skin reacting to common environmental stressors may need to be on the SOOTHE Regimen indefinitely. However, if your sensitivity is more occasional than chronic, you may be able to tolerate other products once you have kept your sensitive skin under control for at least 60 days. Before making any changes, we recommend you test the products using the following instructions for three days, three times a day:
 1. Apply a small amount of the product on your jawline or neck. If you’re testing a cleanser, apply it for 30 seconds, and then rinse it off.
 2. Apply each product on a separate area. When you test again, reapply the products in the same area as originally applied.
 3. Watch for any signs of redness, dryness, irritation or swelling.

If you’ve determined your skin is less reactive, you may begin adding a new Regimen to your skincare routine every other day, building up to daily usage.

When can I expect to see results from SOOTHE Regimen?

With your first use, SOOTHE Regimen will help relieve your skin of dryness and visible redness.

In a four week clinical study, participants with sensitive skin achieved the following results: *
 • Visible redness: 56% reduction after 5 minutes and 67% reduction after two weeks
 • Dryness: 79% reduction after 5 minutes and 74% reduction after two weeks

*Clinical data only includes the use of SOOTHE Sensitive Skin Treatment. Results may vary depending on multiple factors: age, gender, skin type and condition, concomitant products used, health history, location, lifestyle and diet.

How does SOOTHE Regimen work?

Sensitive skin is a common concern. We created SOOTHE Regimen for anyone exhibiting signs of sensitive skin. This daily system calms skin against environmental aggressors, helps fortify skin’s natural moisture barrier, reduces visible redness and soothes skin, so that you can take comfort in having a healthy-looking, luminous complexion every day.

How do I use REDEFINE Intensive Renewing Serum with my SOOTHE Regimen?

If you have excessively sensitive skin, we do not recommend using REDEFINE Intensive Renewing Serum. We recommend SOOTHE Regimen for anyone exhibiting these signs of sensitive skin. This daily system helps calm skin against environmental aggressors, helps fortify skin’s natural moisture barrier and reduces visible redness, so that you can take comfort in having a healthy-looking, luminous complexion every day. However, after using SOOTHE Regimen for 30 days, you can patch test REDEFINE Intensive Renewing Serum and possibly begin using it. Apply REDEFINE Intensive Renewing Serum after SOOTHE Gentle Cream Wash and before SOOTHE Sensitive Skin Treatment. Start with twice a week and increase as tolerated.