Category Archives: US

How long can I use my AMP MD Micro-Exfoliating Roller before it needs to be replaced?

The AMP MD Roller is constructed with the highest quality micro-exfoliating tips for maximum efficacy. When used nightly, the AMP MD Roller is designed to last for up to 12 months. If you use your AMP MD for demonstration purposes, you may find that your AMP MD maintains its precision for closer to six to nine months.

Can I use REDEFINE AMP MD System in the morning?

For best results, we recommend you use the AMP MD System in the evening because sleeping increases the receptivity of beneficial ingredients. In the morning, always use sunscreen because the Retinal in our REDEFINE Intensive Renewing Serum may increase photo-sensitivity. Also, sun exposure diminishes the efficacy of Retinal.

Can I use REDEFINE AMP MD System with SOOTHE Regimen?

We do not recommend you use the AMP MD System with SOOTHE Regimen.

However, after using SOOTHE Regimen for two to four weeks, you can patch test Intensive Renewing Serum after SOOTHE Sensitive Skin Treatment (Step 2) as part of your evening Regimen and begin using it twice a week, increasing to every night as tolerated. And, of course, a broad spectrum sunscreen is the most important weapon in your anti-aging arsenal. SOOTHE Mineral Sunscreen SPF 30 is optimally formulated to protect sensitive skin from accelerated aging due to the sun.

Can I use REDEFINE AMP MD System with UNBLEMISH Regimen?

We do not recommend you use the AMP MD System with UNBLEMISH Regimen.

However, after using UNBLEMISH Regimen for four weeks, you can patch test REDEFINE Intensive Renewing Serum in the evening, in place of UNBLEMISH Dual Intensive Treatment (Step 3) in the Regimen and begin using it three nights a week in place of UNBLEMISH Dual Intensive Treatment (Step 3) increasing to every night as tolerated. And, of course, a broad spectrum sunscreen is the most important weapon in your anti-aging arsenal. UNBLEMISH Oil Control Lotion Broad Spectrum SPF 20 is formulated to protect acne-prone skin against UV rays with its lightweight formula.

Can I use REDEFINE AMP MD System if I’m pregnant or nursing?

We recommend that a woman who is pregnant or nursing consult with her doctor about her current products and/or the use of cosmetic tools or before making any changes regarding her skincare routine. Providing the U.S. ingredient list or Canada ingredient list will help inform the doctor.

Can I use REDEFINE AMP MD System if I’m taking prescription medications?

If you are taking prescription medications we always recommend that you consult your doctor regarding your skincare routine. This is as simple as sending the U.S. ingredient list or Canada ingredient list to your healthcare provider for review.

Can I use REDEFINE AMP MD System on my arms, neck, hands and décolletage?

Yes, these areas show the signs of aging as well: loss of firmness, increased pore size and visible fine lines and wrinkles. Use REDEFINE Regimen and AMP MD System as directed and be aware that the neck and décolleté area may be more sensitive than other areas. We recommend that you follow directions and use as tolerated.

My skin is sensitive, but I am concerned about aging skin. Can I use REDEFINE AMP MD System?

The AMP MD Roller is not recommended for use on very sensitive skin. Sensitive skin, by definition, has a compromised barrier and needs to be strengthened with the OTC-approved skin protectant ingredients dimethicone and allantoin, as found in SOOTHE Sensitive Skin Treatment.

However, after using SOOTHE Regimen for two to four weeks, you can patch test Intensive Renewing Serum after SOOTHE Sensitive Skin Treatment (Step 2) as part of your evening Regimen and begin using it twice a week, increasing to every night as tolerated. And, of course, a broad spectrum sunscreen is the most important weapon in your anti-aging arsenal. SOOTHE Mineral Sunscreen SPF 30 is optimally formulated to protect sensitive skin from accelerated aging due to the sun.

How often should I use REDEFINE AMP MD System?

For best results, we recommend using the AMP MD System as directed at least three nights a week in order to get ramped up and advancing to nightly use as tolerated.

My face is red after using REDEFINE Regimen and AMP MD System. Is this normal?

The skin may become red/irritated if your skin is sensitive or if too much pressure is applied when using the AMP MD Micro-Exfoliating Roller. We recommend lessening the pressure you apply, and rolling slowly across your skin using longer sweeping lines. Do not pivot or change direction without lifting the Roller off the face. The AMP MD Micro-Exfoliating Roller is not recommended for use on very sensitive skin. Sensitive skin, by definition, has a compromised barrier and could benefit from skin protectant ingredients such as dimethicone and allantoin, as found in SOOTHE Sensitive Skin Treatment.

How does REDEFINE AMP MD System work?

The patent-pending AMP MD System for firmer-looking skin includes the non-invasive AMP MD Micro-Exfoliating Roller and REDEFINE Intensive Renewing Serum. This system is clinically shown to safely and effectively amp up your daily skincare routine for a firmer, more youthful appearance.

Please read the REDEFINE AMP MD System usage notes before using the AMP MD System. It contains usage instructions for best results.

When can I expect to see results from REDEFINE AMP MD System?

REDEFINE Regimen and AMP MD System are clinically proven to help skin appear firmer and make lines and wrinkles less noticeable for a more luminous and refined appearance after four weeks of use, and those results continue to improve with continued use.

In an eight week independent clinical study, participants using REDEFINE Regimen and AMP MD System achieved the following results:

  • 91% of participants experienced an improvement in visible firmness
  • 91% of participants experienced an improvement in the appearance of lines and wrinkles
  • 91% of participants experienced an improvement in even looking skin tone
  • 83% of participants experienced an improvement in the appearance of skin texture

How long should I use the AMP MD System?

Since we are all aging all the time, Dr. Katie Rodan and Dr. Kathy Fields developed REDEFINE Regimen and AMP MD System as skincare for life. Continue to use REDEFINE Regimen and AMP MD System to help prevent the appearance of lines and wrinkles and loss of firmness.

Is Active Hydration Bright Eye Complex safe for contact wearers?

Active Hydration Bright Eye Complex has been tested by ophthalmologists and found to be safe for use around the eye and while wearing contacts.

How do I use Active Hydration Bright Eye Complex with REDEFINE ACUTE CARE?

Use Active Hydration Bright Eye Complex in the morning and evening when you are not using the ACUTE CARE patches. On the evenings that you use the REDEFINE ACUTE CARE patches remember that your skin must be completely clean and dry before applying it. There cannot be any leave-on products underneath the ACUTE CARE, including Active Hydration Bright Eye Complex.

When do I apply Active Hydration Bright Eye Complex if using it with ENHANCEMENTS Lash Boost?

For best results, start with a clean, dry eye area. Apply ENHANCEMENTS Lash Boost as directed and wait approximately 90 seconds for the product to completely dry. Apply a small amount of Bright Eye Complex underneath the eye area, avoiding the lashes.

How is the new AMP MD Roller different from the original version?

The new AMP MD Roller has been completely re-engineered to feature a sleek, ergonomic handle for improved control and an ultra-smooth glide. The micro-exfoliating tips are still the same length and are constructed of high quality, laser cut stainless steel. A dual purpose cleansing and storage container and super convenient snap on cap make maintenance a breeze.

Can I still use the old purification tablets and cleansing vial with the new AMP MD Roller?

The purification tablet formula has not changed and any tablets can be used to clean either AMP MD Design. The new AMP MD Roller is designed to be used only with the new cleansing container which features a custom twist lock attachment compatible only with the new AMP MD Roller design. The new cleansing container does come as part of the new AMP MD System so no additional accessories must be purchased.

Can I still use my old products, REDEFINE Night Renewing Serum and AMP MD Micro-Exfoliating Roller?

REDEFINE Night Renewing Serum and the original AMP MD Micro-Exfoliating Roller continue to be excellent, results-driven products. Customers should feel confident to continue using these products but we do recommend that the AMP MD Roller be replaced every 12 months when using nightly.

Can I use Active Hydration Bright Eye Complex if I’m pregnant or nursing?

We recommend that a woman who is pregnant or nursing consult with her doctor about her current products and/or the use of cosmetic tools, or before making any changes regarding her skincare routine. Providing the U.S. ingredient list or Canada ingredient list will help inform the doctor.

How do I use Active Hydration Bright Eye Complex with Active Hydration Serum?

Active Hydration Bright Eye Complex is specifically formulated to help with the appearance of dark circles and puffiness around the eye area while Active Hydration Serum is formulated for the rest of your face. If you use both products on their specified areas, you can maximize the benefits of R+F’s proprietary 3D3P Molecular Matrix technology.

To use the products together, after cleansing and toning (or after Step 1 of the SOOTHE Regimen) apply Active Hydration Bright Eye Complex as directed beneath the eyes over the orbital bone ridge on the lower lid and towards the eye but staying away from the lashes. Next, apply Active Hydration Serum over the face and onto the orbital bone. Follow with the remaining steps of your Regimen.

How do I use Active Hydration Bright Eye Complex with REDEFINE Eye Cloths?

Use your REDEFINE Eye Cloths as directed. Make sure your eye area is completely dry before using Active Hydration Bright Eye Complex.

Is one eye product better than the other?

Neither eye product is better than the other—the product you choose should be based on what’s best for your individual skincare needs. To find out which eye product is best for you or your Customer, visit the Rodan + Fields U.S. Solution Tool or Canada Solution Tool.

What if I have multiple eye area concerns? Can I use both Active Hydration Bright Eye Complex and REDEFINE Multi-Function Eye Cream products?

Yes, if you have multiple eye area concerns—for example, both dark circles and crow’s feet—you can incorporate REDEFINE Multi-Function Eye Cream and Active Hydration Bright Eye Complex into your skincare routine.

Anyone concerned with both aging and stressed eyes can use both products. Either ENHANCEMENTS Active Hydration Bright Eye Complex in the morning and REDEFINE Multi-Function Eye Cream at night, or you can first apply Bright Eye Complex followed by a layer of Multi-Function Eye Cream.

Why isn’t Australia getting Active Hydration Bright Eye Complex?

R+F is thrilled to have launched into the Australian market in September 2017. We are focused on extending our brand DNA and business into this new market with our Multi-Step Science skincare philosophy and focusing on our core Regimens.

Further innovation, including the new AMP MD System and Active Hydration Bright Eye Complex, will be introduced at a later time.

Why is it important to use an eye product?

Your eyes are the first place to show stress and fatigue. This is because the delicate area around the eye is the thinnest skin on your face and lacks sebaceous glands that protect this skin. The more fragile, dehydrated and thinner this skin is, the more it shows signs of tiredness since it is under constant exertion and exposure to the elements.
Dark circles, puffiness and ‘tired eyes’ inspired us to answer those needs with Active Hydration Bright Eye Complex.

What is the difference between Active Hydration Bright Eye Complex and REDEFINE Multi-Function Eye Cream?

Active Hydration Bright Eye Complex and REDEFINE Multi-Function Eye Cream feature different key ingredients and are specially formulated to address different eye area concerns.

  1. Bright Eye Complex targets signs of stress and fatigue around the eyes, including the appearance of dark under-eye circles and puffiness. The product features R+F’s proprietary 3D3P Molecular Matrix, phytonutrients, caffeine and illuminating brighteners.
  2. Multi-Function Eye Cream targets signs of aging around the eyes, including the appearance of crow’s feet and fine lines. The formula features powerful Peptides, enriching moisturizers and optical brighteners.

Find more detailed information on the product differences.

How do I know which product (REDEFINE Multi-Function Eye Cream or Active Hydration Bright Eye Complex) to use or recommend to my customer?

Just like choosing a Rodan + Fields Regimen, choosing an eye product should be based on each individual’s skincare concerns.

  • Customers most concerned with signs of aging around the eyes, including the appearance of crow’s feet and under-eye firmness, should choose REDEFINE Multi-Function Eye Cream.
  • Those most concerned with signs of stress and fatigue around the eyes, including the appearance of dark circles and puffiness, should opt for Active Hydration Bright Eye Complex.
  • Anyone concerned with both aging and stressed eyes can use both products. Either Active Hydration Bright Eye Complex in the morning and REDEFINE Multi-Function Eye Cream at night, or you can first apply Bright Eye Complex followed by a layer of Multi-Function Eye Cream.

How do I use Active Hydration Bright Eye Complex?

Use morning and night for maximum benefits. In the morning, after cleansing and toning the skin, gently apply a tear-drop sized amount of Active Hydration Bright Eye Complex to the under-eye area and allow product to dry prior to applying any additional products.
At night, remove makeup, cleanse and tone the skin then apply Active Hydration Bright eye Complex onto dry skin. Allow it to dry prior to applying any additional products. You may use alone or layer REDEFINE Multi-Function Eye Cream under the eye and over crow’s feet to additionally address the appearance of lines, wrinkles and loss of firmness.

Can I apply makeup over Active Hydration Bright Eye Complex?

Yes, the lightweight, fast-drying formula makes Active Hydration Bright Eye Complex ideal for applying underneath makeup. In fact, 93% of participants said Bright Eye Complex layered well with other skincare products and makeup in a two-week consumer study.

When do I apply Active Hydration Bright Eye Complex if using it with my R+F Regimen?

After cleansing and toning your face, use your ring finger to gently apply a small amount to the eye area in the morning and evening. Stay away from lashes and do not apply to the upper eye-lid. Allow Active Hydration Bright Eye Complex to dry then follow with the remaining Regimen products.

When used with the AMP MD Roller, cleanse, tone, use the AMP MD Roller, apply Active Hydration Bright Eye Complex as directed and follow with the remaining skincare routine.

Why do I need a separate product for the eye area? Can’t I just use my Regimen or Active Hydration Serum around my eyes?

The skin around the eyes is the thinnest on the face and surrounds the fragile eye itself. Every eye area product needs to be tested and approved specifically by an ophthalmologist prior to usage for safety. Every Rodan + Fields eye product receives extensive testing to this end.

Other products, though safe and effective to be used where intended, are usually not tested to be used near the eye. At Rodan + Fields, safety and efficacy as well as customer satisfaction are our priorities when it comes to our products.

How does Active Hydration Bright Eye Complex work?

Active Hydration Bright Eye Complex utilizes R+F’s powerful 3D3P Molecular Matrix to help your delicate under-eye skin reach its optimal hydration level, visibly decreasing the look of dark under-eye circles and dryness. The hydrating power of the 3D3P Molecular Matrix also makes the under-eye skin more receptive to other ingredients, so we supercharged the formula with caffeine, phytonutrients and illuminating brighteners to visibly reduce puffiness and improve under-eye radiance.

What are the results of using Active Hydration Bright Eye Complex?

Consumer participants reported noticeable improvements in just two weeks with even better results after four weeks.
After just four weeks of using Active Hydration Bright Eye Complex, consumer participants reported overall improvement in the appearance of:

  • 93% brightness of the eye area
  • 87% dark under-eye circles
  • 91% under-eye puffiness
  • 82% under-eye hydration

*Based on a 4-week U.S. consumer study. Results may vary depending on multiples factors: age, gender, skin type and condition, concomitant products used, health history, location, lifestyle and diet.

Who should use Active Hydration Bright Eye Complex?

Active Hydration Bright Eye Complex is suitable for all skin types. This product is especially powerful for those with under-eye dark circles, puffiness, general dullness or dryness.

Why did R+F create Active Hydration Bright Eye Complex?

The thin, fragile skin around the eyes is more likely to be the first place to show signs of stress and fatigue. These signs often appear as dark circles, puffiness and/or dullness, which usually coincide with dehydrated skin. To address them, we created Active Hydration Bright Eye Complex using 3D3P Molecular Matrix and brightening illuminators to properly hydrate the eye area, diffuse discoloration and minimize puffy-looking skin. As a result, you will see a more radiant and a refreshed eye area.

Can I use REDEFINE ACUTE CARE with REDEFINE Regimen and REDEFINE AMP MD System?

Yes, you can use ACUTE CARE with REDEFINE Regimen and REDEFINE AMP MD System. For best results, follow these steps:

  1. Cleanse with REDEFINE Daily Cleansing Mask.
  2. Divide face into sections (forehead, right side, left side, chin, nose and neck) and with moderate and comfortable pressure, roll AMP MD Micro-Exfoliating Roller over each section 4-10 times, changing directions with each pass: vertically, horizontally, in a diagonal from upper left to lower right, and in a diagonal from upper right to lower left.
  3. After rolling, apply ACUTE CARE to expression lines as directed. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
  4. Apply contents of one REDEFINE Intensive Renewing Serum capsule to entire face and neck. Be sure to apply REDEFINE Intensive Renewing Serum carefully, staying ¼ inch away from ACUTE CARE.
  5. Layer REDEFINE Overnight Restorative Cream and be sure to stay ¼ inch away from ACUTE CARE.

How do I use REDEFINE AMD MD System with REDEFINE Regimen?

For best results, follow these steps at least three nights per week, ramping up to every night.

  1. In the evening, remove makeup with a non-oily makeup-removing cloth (such as REDEFINE Eye Cloths). Cleanse with REDEFINE Daily Cleansing Mask and follow with REDEFINE Pore Minimizing Toner.
  2. Divide face into sections (forehead, right side, left side, chin, nose and neck) and with moderate and comfortable pressure, roll the AMP MD Micro-Exfoliating Roller over each section 4-10 times, changing directions with each pass: vertically, horizontally, in a diagonal from upper left to lower right, and in a diagonal from upper right to lower left.
  3. After rolling, apply contents of one REDEFINE Intensive Renewing Serum capsule to entire face and neck and follow with REDEFINE Overnight Restorative Cream.

How is ENHANCEMENTS Active Hydration Serum different from REDEFINE Intensive Renewing Serum?

A serum is simply a product formulated to address a specific need. Despite both being serums, Active Hydration Serum and Intensive Renewing Serum each contain different ingredients to address specific skincare concerns and provide different benefits.

  • ENHANCEMENTS Active Hydration Serum delivers a high level of hydration in a lightweight formula to nourish and replenish skin. It immediately infuses skin with intense hydration for a smoother, more youthful-looking complexion that visibly improves over time.
  • REDEFINE Intensive Renewing Serum contains a potent, proprietary blend of Peptides and Retinal to visibly improve skin texture and firmness and reduce the appearance of wrinkles. Even though it feels silky smooth, it does not contain any moisturizing properties. In fact, Active Hydration Serum is a layering serum that can be applied before the Intensive Renewing Serum to help amplify its effects. When used with REDEFINE AMP MD Micro-Exfoliating Roller, roll first, then apply Active Hydration Serum, immediately follow with Intensive Renewing Serum and the remaining steps in your evening Regimen.

How do I use REDEFINE Intensive Renewing Serum with SOOTHE Regimen?

If you have excessively sensitive skin, we do not recommend using REDEFINE Intensive Renewing Serum. Keeping sensitive skin under control is a critical step to slowing the visible signs of aging. With continued use of SOOTHE Regimen your skin will look calm, even and more radiant.

However, after using SOOTHE Regimen for two to four weeks, you can patch test Intensive Renewing Serum after SOOTHE Sensitive Skin Treatment (Step 2) as part of your evening Regimen and begin using it twice a week, increasing to every night as tolerated. And, of course, a broad spectrum sunscreen is the most important weapon in your anti-aging arsenal. SOOTHE Mineral Sunscreen SPF 30 is optimally formulated to protect sensitive skin from accelerated aging due to the sun.

What is Active Hydration Bright Eye Complex?

Active Hydration Bright Eye Complex is a lightweight gel-cream formulated to visibly improve the dark circles, puffiness and general dullness associated with tired eyes. Bright Eye Complex delivers targeted hydration to the fragile under-eye area via R+F’s proprietary 3D3P Molecular Matrix which, combined with caffeine and nourishing phytonutrients, leaves eyes looking rested and refreshed.

Is REDEFINE Intensive Renewing Serum a moisturizer?

REDEFINE Intensive Renewing Serum is not a moisturizer but a proprietary blend of Retinal and Peptides. Retinal enhances cell turnover to visibly improve skin texture and minimize the appearance of pores while Peptides reduce the appearance of wrinkles and visibly increase skin firmness and elasticity.

Every evening, after cleansing and toning your skin (or after Step 2 of SOOTHE Regimen), open a capsule and apply Intensive Renewing Serum over your entire face, avoiding the eye area. Follow with the last step of your Regimen.

REDEFINE Intensive Renewing Serum is not recommended for excessively sensitive skin.

How do I use REDEFINE Intensive Renewing Serum with UNBLEMISH Regimen?

After using UNBLEMISH Regimen for four weeks, you can patch test REDEFINE Intensive Renewing Serum in the evening, in place of UNBLEMISH Dual Intensive Treatment (Step 3) in the Regimen and begin using it three nights a week in place of UNBLEMISH Dual Intensive Treatment (Step 3) increasing to every night as tolerated. And, of course, a broad spectrum sunscreen is the most important weapon in your anti-aging arsenal. UNBLEMISH Oil Control Lotion Broad Spectrum SPF 20 is formulated to protect acne-prone skin against UV rays with its lightweight formula.

Can I use REDEFINE Intensive Renewing Serum and ENHANCEMENTS Micro-Dermabrasion Paste together?

Once your skin has acclimated to nightly usage of REDEFINE Intensive Renewing Serum, you can introduce ENHANCEMENTS Micro-Dermabrasion Paste one to three times a week in the morning as tolerated.

If you have excessively sensitive skin we do not recommend you use REDEFINE Intensive Renewing Serum or ENHANCEMENTS Micro-Dermabrasion Paste.

Should I expect any irritation with REDEFINE Intensive Renewing Serum and what level of irritation is normal?

REDEFINE Intensive Renewing Serum is formulated with our proprietary Retinal-MD™ Technology to help deliver a potent amount of Retinal without increasing the potential for irritation. The Retinal-MD molecule is very unique in which Calcium microspheres encapsulate the Retinal for a time-release delivery system to lower the potential for irritation. However, due to the high amount of Retinal, some people might experience signs of mild dryness, skin tightness and visible redness, which is a normal function of the skin. If you experience any of these signs, we recommend reducing frequency of use to every other night. If your experience is beyond mild and tolerable or if irritation is persistent, we recommend discontinuation.

Should my REDEFINE Intensive Renewing serum have a yellowish color to it?

Yes, the yellow tint is normal and is due to a high concentration of Retinal, a derivative of Vitamin A, which has a naturally yellow color.

Can I use REDEFINE AMP MD Micro-Exfoliating Roller with other products?

The AMP MD Roller is clinically tested for use only with REDEFINE Regimen, REVERSE Brightening Regimen, REDEFINE Intensive Renewing Serum and ENHANCEMENTS Active Hydration Serum. We do not advise that the AMP MD System be used with any other products or medications, including REVERSE Lightening Regimen and SOOTHE Regimen.

Can I use REDEFINE AMP MD System with Reverse Brightening Regimen?

Yes, REDEFINE AMP MD System has been clinically tested with our REVERSE Brightening Regimen to amp up the Brightening results while also improving the appearance of lines, wrinkles and skin firmness. For best results, follow these steps at least three nights per week, ramping up to every night.

  1. In the evening, remove makeup with a non-oily makeup-removing cloth (such as REDEFINE Eye Cloths). Cleanse with REVERSE Deep Exfoliating Wash and follow with REVERSE Intensive Brightening Toner.
  2. Divide face into sections (forehead, right side, left side, chin, nose and neck) and with moderate and comfortable pressure, roll the AMP MD Micro-Exfoliating Roller over each section 4-10 times, changing directions with each pass: vertically, horizontally, in a diagonal from upper left to lower right, and in a diagonal from upper right to lower left.
  3. After rolling, apply contents of one REDEFINE Intensive Renewing Serum capsule to entire face and neck and follow with REVERSE Dual Active Brightening Complex.

Can I use REDEFINE AMP MD System with Reverse Lightening Regimen?

The AMP MD System has been clinically tested with our REVERSE Brightening Regimen. We do not recommend you use the AMP MD System with REVERSE Lightening Regimen.

However, after using REVERSE Lightening Regimen for 30 days, you can patch test REDEFINE Intensive Renewing Serum after the REVERSE Skin Lightening Toner (Step 2) as part of your evening Regimen and begin using it three times a week. And, of course, a broad spectrum sunscreen is the most important weapon in your anti-aging arsenal. REVERSE Broad Spectrum SPF 50+ Sunscreen is formulated to visibly decelerate the signs of early skin aging that appear over time.

When can I expect to see results from REVERSE Brightening Regimen and REDEFINE AMP MD System?

REVERSE Brightening Regimen and REDEFINE AMP MD System are clinically proven to help skin appear firmer and make lines and wrinkles less noticeable for a more luminous and refined appearance.

After eight weeks, participants using the REVERSE Brightening Regimen and REDEFINE AMP MD System achieved the following results based on self-assessments:

  • 79% of participants experienced an improvement in visible firmness
  • 95% of participants experienced an improvement in the appearance of lines and wrinkles
  • 84% of participants experienced an improvement in even looking skin tone
  • 83% of participants experienced an improvement in the appearance of skin texture

Can I use REDEFINE ACUTE CARE with REVERSE Brightening Regimen and REDEFINE AMP MD System?

Yes, you can use ACUTE CARE with REVERSE Brightening Regimen and REDEFINE AMP MD System. For best results, follow these steps as a part of your evening Regimen:

  1. Cleanse with REVERSE Deep Exfoliating Wash.
  2. Divide face into sections (forehead, right side, left side, chin, nose and neck) and with moderate and comfortable pressure, roll AMP MD Micro-Exfoliating Roller over each section 4-10 times, changing directions with each pass: vertically, horizontally, in a diagonal from upper left to lower right, and in a diagonal from upper right to lower left.
  3. After rolling, apply ACUTE CARE to expression lines as directed. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
  4. Apply contents of one REDEFINE Intensive Renewing Serum capsule to entire face and neck. Be sure to apply REDEFINE Intensive Renewing Serum carefully, staying ¼ inch away from ACUTE CARE.
  5. Layer REVERSE Dual Active Brightening Complex* and be sure to stay ¼ inch away from ACUTE CARE.

*REVERSE Dual Active Brightening Complex contains a healthy dose of retinol. When using the AMP MD System the Dual Active Brightening Complex may be all that you need. However, if you are also concerned about the visible signs of aging, the Retinal and Peptides in REDEFINE Intensive Renewing Serum can help.

Can I use REDEFINE Intensive Renewing Serum with other products?

REDEFINE Intensive Renewing Serum is clinically tested for use with REDEFINE Regimen, REVERSE Brightening Regimen, REVERSE Lightening Regimen, SOOTHE Regimen, UNBLEMISH Regimen and ENHANCEMENTS Active Hydration Serum. If you have excessively sensitive skin or active acne we do not recommend you use REDEFINE Intensive Renewing Serum.

How do I use REDEFINE Intensive Renewing Serum with REVERSE Brightening Regimen?

REVERSE Dual Active Brightening Complex (Step 3) contains a healthy dose of retinol so this may be all that your skin needs. However, if you are also concerned about the visible signs of aging, the Retinal and Peptides in REDEFINE Intensive Renewing Serum can help. To use, after cleansing and toning apply REDEFINE Intensive Renewing Serum followed by a layer of REVERSE Dual Active Brightening Complex every other evening and increase to every night as tolerated.

Can I use REDEFINE Intensive Renewing Serum with REVERSE Lightening Regimen?

After using REVERSE Lightening Regimen for 30 days, you can patch test REDEFINE Intensive Renewing Serum after REVERSE Skin Lightening Toner (Step 2) in Regimen and begin using it three times a week at night, increasing to nightly use as tolerated. And, of course, a broad spectrum sunscreen is the most important weapon in your anti-aging arsenal. REVERSE Broad Spectrum SPF 50+ Sunscreen is formulated to visibly decelerate the signs of early skin aging that appear over time.

How is REDEFINE Intensive Renewing Serum different from REDEFINE Night Renewing Serum?

Intensive Renewing Serum is powered by Retinal, a next generation Vitamin A that is one step closer to prescription level Vitamin A. With 20 times the potency of Retinol, Intensive Renewing Serum offers faster, more dramatic results starting as early as four weeks. R+F’s proprietary Retinal-MD™ Technology is also uniquely engineered with a Calcium buffer system that adjusts and extends the release of the powerful ingredients to help reduce the potential for irritation. This makes Intensive Renewing Serum compatible with all R+F Regimens and gentle enough for everyday use for nearly ever skin type.

What is REDEFINE Intensive Renewing Serum?

Intensive Renewing Serum is a concentrated skin revitalizing complex that combines proprietary, clinical strength Retinal-MD™ Technology and powerful Peptides to support skin’s natural renewing processes to promote and maintain youthful, healthy-looking skin.

How long can I use the REVERSE Brightening Regimen?

There is no limit to how long you can use the REVERSE Brightening Regimen. However, once you have addressed your dullness and/or discoloration concerns, you may choose to transition to another Rodan + Fields Regimen if you have additional skincare concerns. Frequently, REVERSE customers choose to transition to our REDEFINE Regimen for the appearance of fine lines and wrinkles, but may transition back to REVERSE as needed.

When can I expect to see results from the REVERSE Lightening Regimen?

Based on our clinical studies using REVERSE Lightening Regimen*, offers visible improvements in skin texture and luminosity can be seen after just one use. With continued use, this combination is clinically proven to lighten unwanted pigmentation, to provide even-looking skin tone, and brighten the overall complexion for a more radiant, luminous appearance.

In a clinical study, participants using the REVERSE Skin Lightening Accelerator Pack reported seeing the following results after eight weeks of use.

  • 98% experienced an improvement in brightness
  • 90 % experienced an improvement in smoothness and skin texture
  • 90 % experienced an improvement in age spots and evenness of skin tone

*Product only available in the U.S.

How do I use the REVERSE Brightening AMP IT UP Special if I also purchase ACUTE CARE?

For best results, follow these steps:

1. In the evening, remove makeup with a non-oily makeup-removing cloth (such as REDEFINE Eye Cloths). Cleanse with REVERSE Deep Exfoliating Wash.
2. Divide face into sections (forehead, right side, left side, chin, nose and neck) and with moderate and comfortable pressure, roll the AMP MD Micro-Exfoliating Roller over each section 4-10 times, changing directions with each pass: vertically, horizontally, in a diagonal from upper left to lower right and in a diagonal from upper right to lower left.
3. After rolling, apply REDEFINE ACUTE CARE for Expression Lines as directed. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream or toner.
4. Layer REVERSE Dual Active Brightening Complex* to entire face and neck. It will dry down in approximately 45 seconds.
5. Apply moisturizer as needed, staying at least ¼ inch away from ACUTE CARE.

*REVERSE Dual Active Brightening Complex contains a healthy dose of Retinol to smooth the appearance of lines. For further benefits, you may then layer REDEFINE Night Renewing Serum, which contains Retinol and peptides.

How do I use the Acute Care REVERSE Special?

For best results, follow these steps:

1. In the evening, remove makeup with a non-oily makeup-removing cloth (such as REDEFINE Eye Cloths). Cleanse your face with REVERSE Deep Exfoliating Wash, rinse and pat dry. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate cones and smooth out any bubbles.
4. Follow with the rest of the REVERSE nighttime Regimen, staying at least ¼ inch away from ACUTE CARE.

Can I purchase the REVERSE Dual Active Brightening Complex and incorporate it into the REDEFINE or UNBLEMISH Regimens?

The REVERSE Dual Active Brightening Complex is developed and clinically tested with the REVERSE Regimen products: Deep Exfoliating Wash, Intensive Brightening Toner and Broad Spectrum SPF 50+ Sunscreen. For best results, use the complete REVERSE Regimen as directed. Each step builds upon the previous to address every aspect of brown spots, dullness and discoloration. Used in combination, the formulations provide exfoliation, skin brightening and broad spectrum sun protection. Skipping any step could hinder achieving maximum results.

What products can I use on the off times while I ramp up with the REVERSE Regimen?

We recommend that you use mild cleansers, moisturizers and sunscreens as you ramp up to using the REVERSE Regimen twice a day. Avoid other products containing retinols, alpha hydroxy acids such as glycolic, or any scrubs and mechanical brushes, as these can result in irritation. The SOOTHE Regimen is a good option.

What REDEFINE products can I use with REVERSE Regimen?

People who use REVERSE Regimen to address the appearance of unwanted pigmentation, help even and brighten overall look of skin tone, as well as reduce the appearance of lines and wrinkles, may also enjoy REDEFINE Multi-Function Eye Cream, Eye Cloths, Lip Renewing Serum and Overnight Restorative Cream. If you have built up to twice-a-day usage of REVERSE Brightening Regimen, you can introduce REDEFINE AMP MD Micro-Exfoliating Roller. We do not recommend using the AMP MD with REVERSE Lightening Regimen.

Can the REVERSE Regimen be used on the neck and décolleté?

It’s not just your face that shows the effects of environmental aging, so don’t stop at your neck when applying REVERSE. Make sure to continue onto your décolleté to visibly brighten any unwanted pigmentation. However, be aware that the skin is more delicate in areas such as the neck and décolleté, and you may need to reduce the frequency of use. The REVERSE Regimens may also be used on hands and arms.

Can I still suntan or use a tanning bed while on REVERSE Regimen?

Regardless of your skin type or condition, we strongly advise against the practice of sun tanning or using a tanning bed. Both are known to increase the risk of skin cancer and premature aging of the skin. When attempting to reduce the appearance of dull skin and brown spots with either REVERSE Regimen, it is especially important to apply and reapply REVERSE Broad Spectrum SPF 50+ Sunscreen as directed.

Why does the REVERSE Dual Active Brightening Complex have two different tubes: Vitamin C and Retinol Formula?

Pure Vitamin C and Retinol are highly effective brightening ingredients. However, their activity makes each ingredient tricky to work with on its own and virtually impossible to incorporate them together into the same formulation. We created REVERSE Dual Active Brightening Complex featuring a Vitamin C formula in one tube and a stable Retinol formula in a separate tube. Mixing these two formulations together immediately before application ensures skin brightening activity. The results are well worth removing the extra cap as Retinol also helps to reduce the appearance of lines and wrinkles.

I have just a few dark marks, can I just treat the spots with REVERSE Regimens?

Visible brown spots on the skin’s surface indicate more damage below. We developed the REVERSE Regimens to be a full-face solution to address both the visible signs of sun damage, as well as those less visible signs. In addition, using pigmentation-brightening products over the entire face avoids the “halo effect,” white rings around brown spots, resulting from only applying the products on the spots that you see.

Does REVERSE Regimens permanently fade brown spots?

After using REVERSE and obtaining the desired results, if you are extremely diligent about using broad spectrum sunscreen and limiting exposure to sun, you should be able to gradually fade the appearance of your brown spots and maintain your results. However, understand that a single day of unprotected sun exposure can virtually undo months of hard work. Apply a broad spectrum sunscreen every day and reapply it every two hours when exposed to sunlight.

How long can I use the REVERSE Lightening Regimen?

There is no limit to how long you can use the REVERSE Lightening Regimen. However, once you have addressed your dullness and/or discoloration concerns, you may choose to transition to another Rodan + Fields Regimen if you have additional skincare concerns. Frequently, REVERSE customers choose to transition to our REDEFINE Regimen for the appearance of fine lines and wrinkles, but may transition back to REVERSE as needed.

Do I need to use all the steps in the REVERSE Regimen to get results?

For best results use the complete REVERSE Regimen as directed. Each step of the REVERSE Regimen builds upon the previous step to address every aspect of brown spots, dullness and discoloration as well as reducing the appearance of fine lines and wrinkles. Used in combination, the formulations provide exfoliation, skin brightening and broad spectrum sun protection. Skipping any step could hinder achieving maximum results.

When can I expect to see results from the REVERSE Brightening Regimen?

In a clinical study, participants using the REVERSE Brightening Regimen reported seeing the following results after eight weeks of use:

  • 92% had visible improvements in brightness
  • 92% reported a smoother skin texture
  • 84% saw visible reduction in brown spots
  • 76% saw improvement in uneven skin tone
  • 60 % experienced a visible reduction in fine lines

How does the REVERSE Regimen Work?

Based on Multi-Med® Therapy, REVERSE Regimen is an effective, full-face solution that tackles the dullness, uneven skin tone, brown spots and other cumulative, telltale signs associated with sun exposure. It combines cosmetic and active-OTC ingredients to exfoliate dulling dead skin, address the appearance of unwanted pigmentation, helps even and brighten overall look of skin tone, reduces the appearance of fine lines and wrinkles, and protects against further UV damage providing a long-term solution for a radiant complexion.

Please read the REVERSE Regimen brochure before using the REVERSE Regimen. It contains usage instructions for best results.

What can I do for little white spots that “freckle” my skin?

Persistent sun damage may eventually cause some of the pigment-producing cells in your skin to stop producing melanin, leaving white confetti-like spots technically known as guttate hypomelanosis. Always take precautions to protect your skin from UVA and UVB damage. Be diligent with the use of broad spectrum sunscreens, cover up and seek shade whenever possible.

My UNBLEMISH Pump stopped working, what should I do?

UNBLEMISH Dual Intensive Acne Treatment is packaged in a 2-sided pump meant to dispense two different formulas at the same time. The product in the dual pump is viscous, which can cause air bubbles if the product is not stored upright. In order to bring the product back to the bottom of the chamber to dispense product correctly, the product should be held upright and tapped firmly on a hard surface.

How do I use the ACUTE CARE™ UNBLEMISH SPECIAL WITH CLARIFYING TONER?

ACUTE CARE can be used with the UNBLEMISH Regimen, but not on active acne or red and sensitive areas. For best results, follow these steps:
1. In the evening, remove makeup with a non-oily makeup-removing cloth (such as REDEFINE Eye Cloths). Cleanse your face with UNBLEMISH Acne Treatment Sulfur Wash, rinse and pat dry. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream or toner.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate cones and smooth out any bubbles. (Do not apply ACUTE CARE on active acne. See above instructions).
4. Follow with the rest of the UNBLEMISH nighttime Regimen, staying at least ¼ inch away from ACUTE CARE.

What products should I use with UNBLEMISH Regimen to address dark marks?

If you wish to further brighten skin and fade dark marks as you manage acne you may add the REVERSE Regimen to your UNBLEMISH skincare routine:

WEEK ONE:
AM: UNBLEMISH Acne Treatment Sulfur Wash, Clarifying Toner, Dual Intensive Acne Treatment, Soothe Mineral Sunscreen every other morning
Alternate mornings use REVERSE Regimen Deep Exfoliating Wash, Intensive Brightening Toner, Dual Active Brightening Complex and Broad Spectrum SPF 50+ Sunscreen
PM: UNBLEMISH Acne Treatment Sulfur Wash, Clarifying Toner, Dual Intensive Acne Treatment

WEEK TWO:
AM: REVERSE Regimen Deep Exfoliating Wash, Intensive Brightening Toner, Dual Active Brightening Complex and Broad Spectrum SPF 50+ Sunscreen
PM: UNBLEMISH Acne Treatment Sulfur Wash, Clarifying Toner, Dual Intensive Acne Treatment

If skin becomes dry, layer a moisturizer over the REVERSE Dual Active Brightening Complex, and over UNBLEMISH Dual Intensive Acne Treatment such as SOOTHE Moisture Replenishing Cream.

If acne increases, use the UNBLEMISH Regimen Toner twice a day as directed for 3-5 days, or until the acne is again under control then transition to using REVERSE Regimen in the morning again.

I am allergic to Benzoyl Peroxide. Can I use the UNBLEMISH Regimen?

You can still benefit from the UNBLEMISH Regimen by replacing UNBLEMISH Dual Intensive Acne Treatment with SOOTHE Sensitive Skin Treatment. This product, featuring RFp3 peptide technology which is a proprietary combination of two peptides and a protease inhibitor that work at the skin’s surface to neutralize triggers and pacify skin clinically proven to help reduce the visible signs of redness that are common in acne prone skin. Please follow the usage instructions provided for the UNBLEMISH Regimen, found in the UNBLEMISH Regimen Brochure.

I am allergic to sulfa drugs. Can I use UNBLEMISH Acne Treatment Sulfur Wash?

An allergy to oral sulfa medications like Bactrim, Septra, Trimethoprim or Sulfamethoxazole does not predispose one to an allergy to topical sulfur medications. If you are concerned about an allergy, you should consider trying a sensitivity test before beginning to use UNBLEMISH Acne Treatment Sulfur Wash:

1. Apply a small amount of the cleanser on your jawline or neck for 30 seconds, and then rinse it off.
2. Repeat this process three times a day in the same area as originally applied, for three days.
3. Watch for any signs of redness, dryness, irritation or swelling.

If you determine you are sensitive to UNBLEMISH Acne Treatment Sulfur Wash, discontinue use and substitute REDEFINE Daily Cleansing Mask for your cleansing step.