We're Here for You
Are You a Preferred Customer (PC)?
Update your PC subscription by logging in to your account.
Select "My Account" from the top right corner, then "Edit Order."
Are You an Independent Consultant?
To learn more about returns, including unsold inventory, resaleable items, and RF Mall purchases,
please refer to Section 10 in the Rodan + Fields Policies and Procedures.
For questions about your order, contact Sales Support via email or call 1.888.995.5656.
- FILL OUT A RETURN AUTHORIZATION FORM
Find this form at the bottom of your Rodan + Fields invoice. Or, download and print
a new Return Authorization Form.
- SHIP YOUR COMPLETED FORM AND PRODUCT(S)
Send your completed form together with the product(s) you wish to return to the address below:
Attn: Rodan + Fields
4001 Adler Rd
Dallas, TX 75211
To ensure delivery, please send your return via insured Federal Express or Parcel Post. Return shipping fees are not refundable for packages lost in transit.
- CHECK YOUR EMAIL
You will receive an email confirmation in 7-10 business days, once your refund has been processed.
*We offer a full refund of the purchase price, excluding shipping charges, within 60 days from the date of purchase.