We’re here to help! Contact us with any questions about Rodan + Fields, our products, and our Business System.

For questions related to a recent order, contact a Customer Service Representative at orderinquiries@rodanandfields.com or 415.273.8000. Customer Service is available Monday through Friday from 6:00 a.m. - 6:00 p.m. Pacific Time.

For product questions, visit the RF Connection micro-site for answers to the most frequently asked questions about products, usage and more … no wait necessary. If your questions aren’t answered there, contact the RF Connection at rfconnection@rodanandfields.com or 415.273.8000. The RF Connection is available Monday through Friday 6:00 a.m. – 5:00 p.m. Pacific Time.

For Preferred Customers, please contact the PC Perks Hotline for any questions regarding your PC Perks orders and Preferred Customer account at pcperks@rodanandfields.com or 1-877-PERKSRF. The PC Perks Hotline is available Monday through Friday from 6:00 a.m. - 6:00 p.m. Pacific Time.

For members of the press requesting a press kit or other media inquiries, please contact Mimi Field at mfield@rodanandfields.com or 925.337.4987. Please note that all non-PR related inquiries will be forwarded on to Sales Support, and you may expedite response time by reaching out to Sales Support directly at SalesSupport@rodanandfields.com.

For Sales Support questions and all other inquiries, please contact Sales Support at SalesSupport@rodanandfields.com or 415.273.8000. Sales Support is available Monday through Friday from 6:00 a.m. - 6:00 p.m. Pacific Time.

For the RF Mall questions, contact the RF Mall Support here or at 888.271.1885. The RF Mall Support is available during business hours Monday through Friday 5:00 a.m. – 7:00 p.m. Pacific Time, and Saturday 6:30 a.m. – 10:30 a.m. and 11 a.m. – 3 p.m. Pacific Time.

You can also write or fax us at:

60 Spear Street, Suite 600
San Francisco, CA 94105
Fax number: 415.273.8036

 

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