We’re here to help! Contact us with any questions about Rodan + Fields, our products, and our Business System.

For questions related to a recent order, contact a Customer Service Representative at orderinquiries@rodanandfields.com or 415.273.8000. Customer Service is available Monday through Friday from 6:00 a.m. - 6:00 p.m. PST. In observance of the President’s Day holiday, our office will be closed Monday, February 17. Regular business hours will resume on Tuesday, February 18.

For product questions, visit the RF Connection micro-site for answers to the most frequently asked questions about products, usage and more … no wait necessary. If your questions aren’t answered there, contact the RF Connection at rfconnection@rodanandfields.com or 415.273.8000. The RF Connection is available Monday through Friday 6:00 a.m. – 5:00 p.m. PST. In observance of the President’s Day holiday, our office will be closed Monday, February 17. Regular business hours will resume on Tuesday, February 18.

For Preferred Customers, please contact the PC Perks Hotline for any questions regarding your PC Perks orders and Preferred Customer account at pcperks@rodanandfields.com or 1-877-PERKSRF. The PC Perks Hotline is available Monday through Friday from 6:00 a.m. - 6:00 p.m. PST. In observance of the President’s Day holiday, our office will be closed Monday, February 17. Regular business hours will resume on Tuesday, February 18.

For members of the press requesting a press kit or other media inquiries, please contact Mimi Field at mfield@rodanandfields.com or 925.373.6717. Please note that all non-PR related inquiries will be forwarded on to Sales Support, and you may expedite response time by reaching out to Sales Support directly at SalesSupport@rodanandfields.com.

For Sales Support questions and all other inquiries, please contact Sales Support at SalesSupport@rodanandfields.com or 415.273.8000. Sales Support is available Monday through Friday from 6:00 a.m. - 6:00 p.m. PST. In observance of the President’s Day holiday, our office will be closed Monday, February 17. Regular business hours will resume on Tuesday, February 18.

For the RF Mall questions, contact the RF Mall Support here or at 888.271.1885. The RF Mall Support is available during business hours Monday through Friday 5:00 a.m. – 7:00 p.m. PST, and Saturday 6:30 a.m. – 10:30 a.m. and 11 a.m. – 3 p.m. PST. In observance of the President’s Day holiday, our office will be closed Monday, February 17. Regular business hours will resume on Tuesday, February 18.

You can also write or fax us at:

60 Spear Street, Suite 600
San Francisco, CA 94105
Fax number: 415.273.8036

 

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