PREFERRED CUSTOMER FAQS
Like perks? Here’s all you need to know about being a Preferred Customer, PC Perks and more.
PC Perks is a subscription program that offers a 10% discount on all orders, free shipping on orders of $80 or more (after applying the 10% PC discount), a Perks Present, and deliveries every 60 days with the flexibility to change future products and shipment dates in your account settings. PC Perks members also gain access to exclusive offers, promotions, a priority Customer Service line and receive a 60-day Satisfaction Guarantee on all products. You can join PC Perks for a one-time fee of $19.95 with a minimum subscription order of $80 or more.
You can qualify for your Perks Present 30 days after you enroll as a U.S. Preferred Customer. If you place an order of $80+ at the PC price (after the 10% discount) between 30-90 days of your enrollment date, a Perks Present will automatically be added to your cart when your cart meets the qualifing threshold of $80 at the PC price. This offer is available for PCs who enroll on or after June 16, 2020. See Terms & Conditions
If you have made a purchase by mistake, please contact Customer Care for additional assistance via phone or email at (877) 737-5773 or pcperks@rodanandfields.com
If you have additional questions, feel free to reach out to us at pcperks@rodanandfields.com or by phone (877) 737-5773 Monday - Friday 5:30 a.m. - 6:00 p.m. PT or Saturday and Sunday 8:00 a.m. – 5:00 p.m. PT.