PRODUCTS

Our products are based on a philosophy of Multi-Med® Therapy—using the right active ingredients, in the right formulations, in the right order. Scroll below for details on our regimens, along with answers to our most common questions on Rodan + Fields® products.

COMMON QUESTIONS

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How do I know which Rodan + Fields® regimen is right for me?

Dr. Rodan and Dr. Fields have taken the guesswork out of your skincare routine with the Rodan + Fields Solution Tool. With answers to a few easy questions, we can create a skincare routine specifically designed for you (based on over 50 years of combined dermatology experience).

The Rodan + Fields Solution Tool is available exclusively through our Rodan + Fields Consultants’ Personal Websites. To get your customized skincare recommendations, contact the Consultant who introduced you to Rodan + Fields.

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What are your suggestions for getting started with my Rodan + Fields Regimen?

For best results with your Rodan + Fields Regimen we recommend these simple steps:

1. Visit the Solution Tool: Developed by Dr. Rodan and Dr. Fields and based on how they work with their own patients, the Solution Tool offers users a customized skincare routine designed to address your specific skincare needs.
2. Say Cheese: While you wait for your regimen to arrive, take a baseline picture. Changes in skin occur gradually and the best way to track your progress is with regular before and after pictures.
3. Read the Regimen Brochure: Before you get started, read the regimen brochure. This contains important information on how to begin using the products for best results.
4. Track and Share your Progress: Take progressive pictures at least every 30 days and share your results with us at http://rodanandfieldsresults.com. If your testimonial is selected for publication you will receive a free regimen of choice.

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What is a “Drug Facts” box?

If there is a “drug facts” label on the package or insert and the ingredient list separates and calls out an “active ingredient,” it is an OTC drug. An ingredient cannot be listed as an “active ingredient” on a purely cosmetic product.

  • Active Ingredient: Used only in FDA-regulated OTC drug products
  • Purpose: The intended action(s) of the OTC drug product
  • Uses: The specific indication(s) or approved use(s) for the OTC drug product
  • Warnings: listed here are any known possible contraindications or adverse effects of the product; this information is required on all drugs but not on cosmetics.
  • Directions: this tells you the recommended manner set forth by the applicable drug monograph. Inactive ingredients: this contains the other ingredients in the product that are not regulated as OTC drugs; these ingredients may provide other cosmetic benefits not indicated under “uses.”
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What’s the difference between an active ingredient and cosmetic ingredients?

Active ingredient is an official term used by the FDA for materials that are classified as either over-the-counter (OTC) or prescription drugs. For products sold in the United States, active ingredients must be called out separately on the primary package with specific labeling requirements known as Drug Facts.

The Federal Food, Drug and Cosmetic Act defines cosmetics by their intended use as “articles intended to be rubbed, poured, sprinkled, or sprayed on, introduced into, or otherwise applied to the human body … for cleansing, beautifying, promoting attractiveness or altering the appearance.” A cosmetic ingredient is intended to affect the appearance or have other aesthetic benefits without altering the function or structure of the body. Materials classified as cosmetic must be listed in the ingredient declaration. Ingredients that are in a formulation at greater than 1 percent must be listed in order of concentration with those at the highest concentrations listed first.

For more information from the FDA on this topic, click here.

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What’s a cosmeceutical?

Cosmeceutical is an unofficial term used by the beauty industry to indicate that a cosmetic ingredient has clinically significant aesthetic benefits. The FDA has not defined, nor does it recognize, the term “cosmeceutical.”

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What’s the difference between an OTC product and a non-OTC product?

Over-the-counter (OTC) products contain an active pharmaceutical ingredient that may be sold without a prescription. They must contain a “drug facts” label. A non-OTC drug product cannot be sold without a prescription.

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How does Active Hydration Serum work to continuously add hydration if you layer a moisturizer on top of it?

Active Hydration System contains our proprietary 3D3P Molecular Matrix, which is a three dimensional platform infused with a potent combination of humectants—Glycerin and Hyaluronic Acid—two of the best water binding ingredients on the market. These water magnets within the 3D3P structure maximize performance by adhering to skin for continuous hydration, while also allowing other products applied on top to absorb through the serum. Since traditional creams and lotions are not completely occlusive (e.g. a seal over the skin), water can still be drawn from the atmosphere to this permeable and flexible 3D3P structure. Thus, helping to create a water reservoir that sits on the skin and hydrating it as needed.

Glycerin and Hyaluronic Acid are commonly formulated humectants which can be found in many good hydrators on the market. However, applying hydrators with humectants is not enough for delivering and maintaining a good level of hydration when skin is dry. Even good hydrators loaded with humectants have a hard time of delivering and keeping water on the skin’s surface. Traditional moisturizers can be limited in delivering hydration to a dry skin surface, since they are formulated to keep moisture in skin but do not add significant hydration to skin. However, when skin is dry, hydration must first be replenished before a moisturizing product is applied. Active Hydration Serum has been carefully formulated to permeate (e.g. intermingle) well with R+F moisturizing products and sunscreens. It can attract water even when a moisturizer or sunscreen is applied on top, and those same products can still benefit the skin due to the unique permeability of Active Hydration Serum and its 3D3P Molecular Matrix. Active Hydration is a smart hydrator that works to maintain the highest possible level of hydration under even the most extreme conditions.

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Does Active Hydration Serum contain parabens?

Active Hydration Serum is formulated without parabens.

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What is Active Hydration Serum?

Active Hydration Serum is a layering super-serum that utilizes our patent-pending 3D3P Molecular Matrix to deliver a high level of Glycerin and cross-linked Hyaluronic Acid in an elegant, lightweight formula. It provides a high level of continuous hydration by pulling water from the atmosphere to nourish and replenish skin. Skin is immediately softer, smoother and more radiant-looking, and continues to improve over time.

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How does Active Hydration Serum work?

Active Hydration Serum is formulated with a proprietary, patent-pending 3D3P Molecular Matrix that instantly hydrates skin to an optimal moisture equilibrium and maintains it over time. Flooded with 30% Glycerin and cross-linked Hyaluronic Acid, the 3D3P Molecular Matrix draws moisture from the atmosphere, forming a water reservoir on the skin’s surface, allowing it to take in hydration as needed. The intelligent technology self-adjusts to each individual’s skin needs and environment to deliver continuous hydration throughout the day.

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What are the key ingredients in Active Hydration Serum?

R+F’s proprietary 3D3P Molecular Matrix reengineers the best super-hydrators – maximized 30% Glycerin and cross-linked Hyaluronic Acid. Active Hydration Serum adds hydration back onto the skin to provide instant results and long term benefits.

  • Glycerin: Maximized 30% concentration draws in moisture from the atmosphere and creates a water reservoir on the skin’s surface to deliver continuous, all-day hydration as needed.
  • Hyaluronic Acid: Powerful humectant that attracts and holds 1,000 times its weight in water.
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What is a serum?

A serum is a lightweight skincare product that delivers higher concentrations of powerful ingredients to address a specific skin concern. Although there are many different types of serums on the market, each individual serum tends to address a specific concern for a more intensive effect. Serums are meant to work synergistically with your other skincare products, and are to be layered underneath moisturizers or other skin conditioning products for additional and/or better results.

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How do Glycerin and Hyaluronic Acid differ?

Glycerin and Hyaluronic Acid are humectants that attract and hold water, however, they behave differently on the skin. Glycerin is a small molecule which is capable of absorbing at the skin’s surface. Hyaluronic Acid is a very large molecule that sits on top of the skin when applied, creating a hydrating cushion. Combining both Glycerin and Hyaluronic Acid provides a superior capacity for binding water and boosting hydration.

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If I don't see dryness do I need Active Hydration Serum?

Skin does not have to be visibly dry to be dehydrated. All skin types (including oily and blemish prone skin) can benefit from hydration. Dry skin is more sensitive, prone to lines and wrinkles, and less receptive to skincare products. With age, skin is no longer capable of maintaining moisture as well as youthful skin, and requires more maintenance. Well-hydrated skin retains a better barrier function and more elasticity to help achieve radiant, youthful-looking skin.

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How does Active Hydration Serum address skin dryness in a new way?

There are two ways to condition dry skin. The most common way is to form an occlusive barrier on the skin to prevent moisture from escaping. However, occlusive barriers don’t actually add hydration to the skin and tend to feel heavy and greasy. The second way to tackle dryness is to add hydration to the skin’s surface. The best ingredient to achieve this is Glycerin. Unfortunately, Glycerin is sticky by nature so most formulas contain only 1-3% Glycerin, making them less effective. With Active Hydration Serum, we created a new molecule to deliver a 30% Glycerin in lightweight, elegant formula.

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How is Active Hydration Serum different from other hydrating skincare products?

Active Hydration Serum is not like any other product. The 3D3P Molecular Matrix is a patent-pending, one-of-a-kind structure, invented in our R+F lab. We created a new molecule to address hydration in a different way, binding Glycerin to Hyaluronic Acid and attracting moisture to the skin throughout the day as needed. Our proprietary technology allows us to deliver a high dose of 30% Glycerin versus other formulas that only contain 1-3%, making Active Hydration Serum more effective.

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Can Active Hydration Serum be used on sensitive skin?

Yes. Not only is Active Hydration Serum safe for use on sensitive skin, our clinical testing demonstrates that participants with sensitive skin noticed an improvement in skin comfort after using Active Hydration Serum for 8 weeks. When used with the SOOTHE Regimen, participants experienced smoother, softer, more radiant-looking skin plus a visible improvement in firmness and a reduction of fine lines and pores. To incorporate Active Hydration Serum with the SOOTHE Regimen, use after the SOOTHE Gentle Cream Wash and before the SOOTH Sensitive Skin Treatment, then continue to layer the remaining products in the SOOTHE Regimen.

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Can Active Hydration Serum be used on acne prone skin?

Yes. Active Hydration Serum is oil-free, non-comedogenic (won’t clog pores) and will not cause breakouts. In fact, Active Hydration Serum can help combat dryness that can occur from over the counter (OTC) active ingredients used to treat acne. Often acne products may dry your skin as they dry up acne pimples, blackheads, and whiteheads forming in your pores. When skin becomes dry, oil glands are stimulated to coat and protect your skin. This boomerang effect usually leads to over cleansing which exasperates the oil imbalance.

The good news is that when used with the UNBLEMISH Regimen, Active Hydration Serum helps balance oil, dryness and blotchiness. Skin will look balanced, smoother, softer and more radiant. To incorporate Active Hydration Serum with the UNBLEMISH Regimen, use after UNBLEMISH Clarifying Toner and before UNBLEMISH Dual Intensive Acne Treatment, then continue to layer the remaining products in the UNBLEMISH Regimen.

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How does Active Hydration Serum fit into the Rodan + Fields Multi-Med Therapy philosophy?

Multi-Med® Therapy is based on clinically-tested formulas that deliver the RIGHT ingredients in the RIGHT formulations in the RIGHT order with each step building on the last to create visible results. Active Hydration Serum was formulated to boost the efficacy of all of the products in our Regimens and clinically tested to deliver additional benefits when used in combination with our R+F Regimens.

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How is Active Hydration Serum different from Lip Renewing Serum and Night Renewing Serum?

A serum is simply a product formulated to address a specific need. Despite all being serums, Active Hydration Serum, Night Renewing Serum and Lip Renewing Serum each contain different ingredients to address specific skincare concerns and provide different benefits.

  • Active Hydration Serum delivers a high level of hydration in a lightweight formula to nourish and replenish skin. It immediately infuses skin with intense hydration for a smoother, more youthful-looking complexion that visibly improves over time.
  • REDEFINE Night Renewing Serum contains a potent, proprietary blend of peptides and Retinol to visibly improve skin texture and firmness and reduce the appearance of wrinkles. Even though it feels silky smooth, it does not contain any moisturizing properties.
  • In fact, Active Hydration Serum is a layering serum that can be applied before the Night Renewing Serum to help amplify its effects. When used with the AMP MD Roller, roll first, then apply Active Hydration Serum, immediately follow with Night Renewing Serum and the remaining steps in your Regimen.

  • REDEFINE Lip Renewing Serum utilizes peptides to help lips retain natural moisturizing factors, visibly smooth lip texture, and reduce the appearance of lip lines.
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How does Active Hydration Serum boost Regimen performance?

Active Hydration Serum boosts Regimen performance in two ways: 1) by amplifying the Regimen benefits, and 2) by adding benefits above and beyond what each Regimen provides.

1. Amplification of Regimen Benefits: Hydrated skin not only looks healthier, but is also primed to more readily accept ingredients from products that are layered on top.

2. Additional Benefits: When used with your R+F Regimen, you will experience additional skin benefits beyond what your Regimen provides as well as smoother, softer and more radiant-looking skin. When Active Hydration Serum was added to each R+F Regimen, participants in an 8-week clinical study experienced the following results:

  • REDEFINE users had the anti-aging benefits of the Regimen plus increased radiance and improved texture
  • REVERSE users had even-looking skin with a visible reduction in fine lines and wrinkles
  • UNBLEMISH users had clearer skin with a balanced complexion and fewer oily and dry patches
  • SOOTHE users had skin that was not only calmer but also visibly firmer with fewer fine lines
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Is Active Hydration Serum oil-free?

Yes, Active Hydration Serum is oil-free, non-comedogenic (won’t clog pores) and will not cause breakouts.

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How long will a container of Active Hydration Serum last?

If used once daily, Active Hydration Serum should last approximately 2 months.

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How will I know to repurchase Active Hydration Serum?

The dropper will no longer pull product and will come up empty.

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Does Active Hydration Serum have a fragrance?

Yes. Active Hydration Serum contains a small amount of a light fragrance.

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Why is hydration important to my skin?

Proper hydration should be the cornerstone of any skincare routine. One of the culprits of aging skin is dryness. Whether you experience dryness due to hormonal changes, the environment or age, it can make skin look older. In fact, research shows that dry skin actually behaves like older skin. As the outer surface becomes dry, cell turnover reduces which results in skin that is more prone to sensitivity, lines and wrinkles, and is less receptive to skincare products. As skin ages, it requires more hydration to perform optimally, and can become more difficult for skin to taken in hydration or other skincare ingredients.

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How do I know if my skin needs additional hydration?

There is a misconception that only visibly dry or older skin needs hydration. All skin types, even oily and acne-prone skin, can benefit from additional hydration to perform optimally. In fact, oily skin actually produces more oil when it’s dehydrated to compensate for its hydration needs.

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Do I need Active Hydration Serum if I have oily skin?

Those with oily skin are often hesitant to apply hydrating or moisturizing products for fear of creating additional oil. However, hydration and oil are two very different things. Hydration adds water to your skin to reduce dehydration, while oil sits on top of the skin. And even though there may be no visible signs, oily skin can often be dry underneath causing it to produce more oil.

Everyone can benefit from additional hydration to perform optimally, regardless of your skin type. The trick is to find the right kind. Active Hydration Serum is perfect for all skin types because it self-adjusts to what your skin needs to help it reach its optimal hydration level and maintain it. Active Hydration Serum is oil-free, so it will leave skin feeling smooth, soft and radiant, and not oily or greasy.

In fact, Active Hydration Serum can help balance oil. The 3D3P Molecular Matrix has been specially formulated to ensure that sebum (oil) does not accumulate on the surface of skin. For those with oily skin, we recommend nightly use to help give your skin the hydration it needs.

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Is Active Hydration Serum only for people with dry skin?

No. All skin types need hydration to perform optimally, regardless of age or skin type. There is a misconception that only dry or older skin needs hydration when in fact all skin types could benefit from the right type of hydration, even those with acne or oily skin.

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How do I know if I have dry or dehydrated skin?

Dry or dehydrated skin can both feel tight and appear flaky or rough, with fine lines, and pronounced wrinkles. However, dry or dehydrated skin is not always visible. Even without visibly dry patches your skin could be dry or dehydrated underneath and in need of additional hydration.

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Are hydration and moisturization different?

Yes. Hydration and moisturization address dryness in different ways. Hydration adds water to the skin, while moisturizers do not actually add water to the skin, they form an occlusive barrier on top of the skin to seal in the moisture that is already there.

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Will using to much Active Hydration Serum make my skin oily?

Active Hydration Serum is oil-free, won’t clog pores (non-comedogenic) or cause breakouts. It self-adjusts to what skin needs to help it reach its optimal moisture equilibrium. If you have oily skin use once per day in the evening as directed, for best results.

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Do I need Active Hydration Serum if I live in a humid climate?

Living in a humid climate does not mean that your skin in hydrated. Active Hydration Serum was formulated to work with all skin types regardless of climate with the right kind and right level of oil-free hydration. R+F’s proprietary 3D3P Molecular Matrix draws and locks in moisture from the atmosphere, forming a water reservoir on the skin’s surface, allowing it to take in hydration as needed. Skin will be smoother, softer and more radiant-looking, and not greasy or oily.

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Will Active Hydration Serum work if I live in a dry climate?

Yes, those in dry climate will see and feel the immediate benefits of Active Hydration Serum. Active Hydration Serum was formulated to work with all skin types regardless of climate. Regardless of the climate outside, the 3D3P Molecular Matrix draws and locks in moisture from the atmosphere, forming a water reservoir on the skin’s surface, allowing it to take in hydration as needed. If fact, we tested Active Hydration Serum in the desert of Las Vegas during R+F Convention 2016 on more than 4200 people of different ages, ethnicities and with varying skin concerns. Even in those extreme conditions, 96% of them saw an immediate increase in their moisture level.

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How do I use Active Hydration Serum?

Apply nightly after cleansing and toning. Apply product all over face, and immediately follow with the next step in your Rodan + Fields Regimen (Step 3 for REDEFINE, REVERSE and UNBLEMISH; Step 2 for SOOTHE). Product works best when layered with your Regimen or under a moisturizer/treatment product. May be used twice daily as needed. May be used with AMP MD™ and Night Renewing Serum (apply after AMP MD and before Night Renewing Serum). Do not use on eyelids.

For best results, start with nightly use and adjust dosage based on your skins needs. We recommend nightly use if you have oily or combination skin, however Active Hydration Serum may be used twice daily (morning and evening) if you have dry skin.

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When do I apply Active Hydration Serum with my Regimen?

Apply nightly after cleansing and toning your skin, then layer the remaining evening products. If skin needs more hydration simply use in the morning after cleansing and toning, and prior to the remaining skincare.

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Do I apply Active Hydration Serum in the morning or evening?

Begin with nightly use and adjust to twice daily depending on what your skin needs. We recommend starting with nightly use if you have oily or combination skin, and twice daily (morning and evening) as needed if you have dry skin. Once applied immediately follow with the next step in your Regimen.

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How much of the Active Hydration product should I apply?

Once you twist open the cap, the dropper will automatically fill with the correct dose of product, which is approximately 1/3 of a length of the dropper. However, feel free to adjust dosage based on what your skin needs.

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How do I open the Active Hydration Serum bottle?

Twist cap counter-clockwise to unlock, then remove cap from bottle. Serum will automatically pull into the dropper. Push the button on the top of the cap to expel dropper contents into the palm of your hand. Apply product all over face and immediately follow with the next step in your Rodan + Fields Regimen.

To close the bottle twist the cap clockwise until the button on top pulls down flush with the top in the lock position.

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How long will I see the benefits from Active Hydration Serum on my skin?

Active Hydration Serum works immediately, lasts all day, and most importantly, it builds moisture over time.

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Can I use Active Hydration Serum near the eyes?

Active Hydration Serum was not formulated for the eye area and has not been ophthalmologist tested. Please avoid the eyelids.

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Can I use the Active Hydration Serum on the lips?

Active Hydration Serum was not been formulated or clinically tested for use on the lips. Rodan + Fields offers REDEFINE Lip Renewing Serum to help lips retain natural moisturizing factors, visibly smooth texture, and reduce the appearance of lip lines.

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Can I use Active Hydration Serum on my neck, chest or hands?

Active Hydration Serum is safe for use on neck, chest and hands.

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What should I do if my face feels sticky after applying Active Hydration Serum?

Active Hydration Serum is not meant to be the last step in your routine and works best when immediately layered underneath a moisturizer or other skincare product. Any initial stickiness should disappear once product dries.

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Can I use Active Hydration Serum alone without layering anything on top of it?

Active Hydration Serum is a layering serum that hydrates skin and amplifies the products layered on top of it. It works best when layered under a moisturizer or other skincare product and was not designed to be used alone.

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What results can I expect with Active Hydration Serum?

You can expect to experience smoother, softer and more radiant-looking skin that continues to improve over time better over time. Skin will be so hydrated it looks and acts younger.

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How long does it take for Active Hydration Serum to work?

Active Hydration Serum starts working after the first use. You can see and feel the benefits immediately. It also works long after you applied it as it continues to draw moisture from the atmosphere.

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What are the clinical results of Active Hydration Serum?

Active Hydration Serum has both hydration benefits as well as Regimen-specific benefits. All users of Active Hydration Serum will experience smoother, softer, more radiant-looking skin.

HYDRATION BENEFITS: Immediate and continuous hydration for smooth, soft, radiant-looking skin.

Immediate Boost of Hydration:

  • Instantly raises skin’s hydration level by 200% after just one use and keeps it there for 8 hours*

Continuous improvement in skin's moisture level over time*:

  • 100% increase in skin’s moisture retention after 1 week*
  • 94% saw an improvement in moisture after 2 weeks**

Long-term visible improvement after 2 weeks:

  • 93% of participants saw smoother skin
  • 87% of participants saw more supple skin
  • 86% of participants saw more radiant skin

*Based on an eight-day U.S. clinical study. **Based on a two-week U.S. consumer study.

REGIMEN BENEFITS: When used with your R+F Regimen you will experience additional skin benefits beyond what your Regimen provides, plus smoother, softer, more radiant-looking skin. When Active Hydration Serum was added to each R+F Regimen, participants in an 8-week clinical study achieved the following results:

Active Hydration Serum + REDEFINE Regimen Benefits = Increased Radiance

  • 100% had smoother skin
  • 100% had softer skin
  • 100% had more radiant skin
  • 96% had younger-looking skin
  • 88% had healthier-looking skin

Active Hydration Serum + REVERSE Regimen* Benefits = Fewer Fine Lines

  • 100% had more radiant skin
  • 96% had smoother skin
  • 96% had softer skin
  • 96% had fewer fine lines
  • 70% had less visible pores

Active Hydration Serum + UNBLEMISH Regimen Benefits = Balanced Skin

  • 94% had more radiant skin
  • 81% had softer skin
  • 75% had smoother skin
  • 88% had less oily skin (t-zone)
  • 81% had less dry skin
  • 75% had less blotchy skin

Active Hydration Serum + SOOTHE Regimen Benefits = Visibly Firmer Skin

  • 95% had softer skin
  • 95% saw visibly firmer skin**
  • 91% had more radiant skin
  • 91% had smoother skin
  • 86% had fewer fine lines
  • 76% had smaller-looking pores

Based on an eight-week U.S. clinical study, participants' improvement based on clinical grading. *Results based on testing with REVERSE Brightening Regimen in U.S., but may be used with REVERSE Lightening. **Based on an eight-week independent U.S. consumer study, participants noticed visible improvement.

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How do I use Active Hydration Serum with my Regimen?

Active Hydration Serum works best when layered under a moisturizer or other skincare product. Apply after cleansing and toning. Do not wait for product to dry, immediately follow with the remaining steps in your skincare routine.

Use prior to Step 3 when using the REDEFINE, REVERSE or UNBLEMISH Regimens. Use prior to Step 2 with the SOOTHE Regimen. Just remember: Wash. Tone. Hydrate. Condition.

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Can Active Hydration Serum be used with REVERSE Lightening?

Yes, Active Hydration Serum is safe for use with both REVERSE Brightening and REVERSE Lightening. However, Clinical testing was performed with REVERSE Brightening. For both Regimens, incorporate Active Hydration Serum after cleansing and toning, and then layer with Step 3 of your Regimen.

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Can I use Active Hydration Serum with my AMP MD?

Yes. Active Hydration Serum is safe for use with REDEFINE AMP MD. In fact, Active Hydration Serum helps prime skin and can amplify the effects of product layered on top of it. When used together you are able to maximize the anti-aging benefits of your Regimen. To incorporate Active Hydration Serum with the AMP MD Roller in your nightly routine use the following steps: 1) Cleanse and tone skin; 2) Roll with AMP MD Roller; 3) Layer Active Hydration Serum; and 4) Continue with Step 3 or the remaining products in your routine.

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Can I use Active Hydration Serum with my AMP MD and Night Renewing Serum?

Yes. Active Hydration Serum is safe for use with REDEFINE AMP MD and REDEFINE Night Renewing Serum. In fact, Active Hydration Serum helps prime skin and can amplify the effects of product layered on top of it. When used together you are able to maximize the anti-aging benefits of your Regimen. To incorporate with AMP MD Roller and Night Renewing Serum use the following steps: 1) Cleanse and tone skin; 2) Roll with AMP MD Roller; 3) Layer Active Hydration Serum; 4) Apply Night Renewing Serum; and 5) Continue with Step 3 or the remaining products in your routine.

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Can you substitute Active Hydration Serum for Night Renewing Serum when using the AMP MD Roller?

No. Active Hydration Serum and Night Renewing Serum have different benefits. The REDEFINE AMP MD Roller has been clinically tested and patented with the Night Renewing Serum to firm the appearance of the skin. Active Hydration Serum can be used in addition to Night Renewing Serum to amplify the effects, however, it should not be used to replace Night Renewing Serum.

The great news is that they can be used together to amplify effects. Just apply Active Hydration Serum after rolling with the REDEFINE AMP MD and before the REDEFINE Night Renewing Serum.

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How do I use Active Hydration Serum with REDEFINE ACUTE CARE?

Apply ACUTE CARE according to packaging directions. Once applied, you may then use Active Hydration Serum while making sure to avoid ACUTE CARE patches.

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Do I need Active Hydration Serum if I am using another R+F moisturizer (e.g. SOOTHE Sensitive Skin Treatment, REDEFINE Triple Defense Treatment or REDEFINE Overnight Restorative Cream)?

Hydration and moisturization address dryness in different way. Hydration adds water to the skin, while moisturizer do not actually add water to the skin, but rather they form an occlusive barrier on top of the skin to seal in the moisture that is already there. Active Hydration Serum and its 3D3P Molecular Matrix adds continuous hydration to the skin. It has been clinically tested to work synergistically with all R+F Regimens to boost results.

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Can I use Active Hydration Serum if I am pregnant or nursing?

For any health or medical inquiry, bring the ingredient list to your doctor for approval prior to introducing any skincare products to your routine.

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Is Active Hydration Serum gluten-free?

Active Hydration Serum is not formulated with any wheat extracts or proteins, but some of the ingredients may have been processed in facilities which also process Oats, Spelt, Rye or Wheat.

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Does Active Hydration Serum Contain any tree nuts?

No, Active Hydration Serum does not contain any peanut or tree nut derivatives.

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Does Active Hydration Serum contain any preservatives?

Yes, Active Hydration Serum contains Sodium Benzoate and Phenoxyethanol to preserve the quality and
efficacy of the formula over time.

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Is Active Hydration Serum vegan?

No, Active Hydration Serum contains small amounts of Cholesterol, a skin conditioner derived from wool.

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Does Active Hydration Serum contain any Soy derivatives?

Yes. While Active Hydration Serum does not contain any soybean oils or proteins, it does contain small
amounts of Lecithin which is an ingredient derived from Soy. Nonetheless, it is highly purified and unlikely to contain Soy proteins.

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Is ENHANCEMENTS Lash Boost safe for those with nut allergies?

ENHANCEMENTS Lash Boost contains almond extract and may not be safe for those with nut allergies. Please consult your doctor before use.

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Is ENHANCEMENTS Lash Boost oil free?

No, this formula contains Backhousia Citriodora Leaf Oil.

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Is ENHANCEMENTS Lash Boost gluten free?

ENHANCEMENTS Lash Boost is not formulated with any wheat extracts or proteins, but some of the ingredients may have been processed in facilities which also process Oats, Spelt, Rye, or Wheat.

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Why is ENHANCEMENTS Lash Boost only sold in the US?

ENHANCEMENTS Lash Boost is ophthalmologist tested, and found to be safe and non-irritating. However Canada, like many other countries, has their own regulations for ingredients and we adhere to their guidelines.

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What is the shelf life of ENHANCEMENTS Lash Boost?

ENHANCEMENTS Lash Boost has a two year shelf life. However, once opened we recommend that ENHANCEMENTS Lash Boost be used within the next 3 months then thrown away.

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Does ENHANCEMENTS Lash Boost Contain any medical or active ingredients?

ENHANCEMENTS Lash Boost is a cosmetic product and does not contain any medical or active ingredients. It contains a complete formula of safe ingredients which moisturize, nourish and protect the appearance of lashes.

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Is ENHANCEMENTS Lash Boost considered to be a drug?

ENHANCEMENTS Lash Boost is a cosmetic product and not considered a drug. It contains only cosmetic ingredients to address the appearance of lashes and is not intended to be a medical treatment for damaged lashes.

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Does ENHANCEMENTS Lash Boost have a fragrance?

ENHANCEMENTS Lash Boost is fragrance-free.

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How will I know to repurchase ENHANCEMENTS Lash Boost?

The dispensing wand will come out dry.

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How long will a container of ENHANCEMENTS Lash Boost last?

If applied according to directions – once a day on upper lash line - one container should last approximately 2-3 months.

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How does ENHANCEMENTS Lash Boost fit into the R+F Philosophy?

ENHANCEMENTS Lash Boost follows the Rodan + Fields philosophy of Multi-Med Therapy for lashes by bringing together Biotin, Keratin and peptides to moisturize, nourish and protect your lashes. Biotin and Keratin deposit an infusion of protein to the lashes, helping to moisturize and condition them, while peptides enhance lash durability, supporting more voluminous looking lashes.

670
What should I do if my eyelashes have some dry residue in the morning after using ENHANCEMENTS LASH BOOST?

Simply wash your face as usual in the morning, and be sure to rinse the eye area with plenty of cool water to remove the residue. Please review product application directions and remember to wipe off any excess product from the brush before applying.

669
If my skin is considered sensitive can I use ENHANCEMENTS Lash Boost?

This will be determined on an individual basis. Although ENHANCEMENTS Lash Boost is ophthalmologist tested and found to be safe and non-irritating as with any cosmetic product, some individuals may experience redness or tingling/itching from one or more of the ingredients in the formulation.

If anyone has a health concern or is hesitant about using ENHANCEMENTS Lash Boost, they may review the ingredient list with their doctor and utilize this patch test prior to use. On clean and dry skin, apply a small amount of ENHANCEMENTS Lash Boost on a small area of the lash line of one eye. Observe the skin for 24 hours to determine the skin acclimation. If skin appears normal then apply ENHANCEMENTS Lash Boost as directed. If any tingling, itching, or redness persists or is not tolerable, discontinue use and seek medical advice.

668
Will ENHANCEMENTS Lash Boost make blonde lashes darker?

ENHANCEMENTS Lash Boost is clinically tested to deliver fuller looking lashes. When lashes are moisturized and conditioned, they may appear fuller, and thus, typically appear slightly darker.

667
Is it anticipated that ENHANCEMENTS Lash Boost might cause permanent discoloration on the eye area?

No. ENHANCEMENTS Lash Boost is not anticipated to cause permanent discoloration on the eye area. None of our clinical and ophthalmology testing show discoloration on the eye area. However, as with any cosmetic product, some individuals may report temporary discoloration associated with product sensitivity or excessive product usage. For example, individuals with sensitivities to facial products may experience facial redness. Also, as the eye area is thin, delicate skin and if you do experience sensitivity to ENHANCEMENTS Lash Boost, we recommend temporarily discontinuing use to allow the skin to return to normal.

666
Is it anticipated that ENHANCEMENTS Lash Boost might cause discoloration or change in the pigmentation of the iris?

No. ENHANCEMENTS Lash Boost does not cause discoloration or change in pigmentation of the iris. Those serious side effects are associated with the warnings on drug products only. The cosmetic ingredients used in ENHANCEMENTS Lash Boost have never been associated with reports of change in iris pigmentation or any discoloration.

665
What if I experience tingling, burning, redness or irritation after using ENHANCEMENTS Lash Boost?

Sometimes your skin needs to adjust to new products/ingredients. Here are two options to determine if your skin accepts the ENHANCEMENTS Lash Boost formulation:

  1. Patch test: On clean and dry skin apply a small amount of ENHANCEMENTS Lash Boost on a small area of the lash line of one eye. Allow to completely dry before applying other products near the area. Observe the skin for 24 hours to determine the skin acclimation.
  2. Reduce the frequency of application to every other day until the sensation no longer occurs. Gradually go back to daily application.

In either instance if skin appears normal then apply ENHANCEMENTS Lash Boost as directed. However, if any tingling, itching or redness persists or is not tolerable, discontinue use and seek medical advice.

664
What are the most common consumer complaints you anticipate from use of ENHANCEMENTS Lash Boost?

The finished product and the ingredients contained in ENHANCEMENTS Lash Boost have been thoroughly tested in Clinical and Consumer Studies. As with most cosmetic products, some consumers may report temporary tingling or redness, which normally disappears after continued use. However, if any tingling, itching or redness persists or is not tolerable, discontinue use and seek medical advice.

663
I have heard about side effects caused by drugs and other products used to improve lashes. Should I be concerned about potential side effects from the use of ENHANCEMENTS Lash Boost?

No. The only serious side effects we have heard about are those associated with drug products, not cosmetics. ENHANCEMENTS Lash Boost is a cosmetic, and the ingredients have not been associated with any significant side effects. Further, Rodan + Fields’ philosophy is to create safe and effective formulations, and thus, would not place a product on the market if otherwise. ENHANCEMENTS Lash Boost is clinically and ophthalmologist tested, and found to be safe and non-irritating. However, if you have health or medical concerns, confer with your doctor.

Moreover, as with any cosmetic product, some individuals might experience temporary discoloration around the eye area associated with product sensitivity or excessive product usage. The eye area is thin, delicate skin and if you do experience sensitivity to ENHANCEMENTS Lash Boost, we recommend temporarily discontinuing use to allow the skin to return to normal.

662
Is continued use of the ENHANCEMENTS Lash Boost wand sanitary?

Yes. As long as it is being used by one person on their clean and dry skin and used according to package instructions.

661
What should I do if I accidently get ENHANCEMENTS Lash Boost in my eyes?

ENHANCEMENTS Lash Boost is designed to be used on the upper lash line and contact with the eye should be avoided. However if the product does get into the eye, rinse with plenty of cool water. If irritation from direct contact occurs and persists or is not tolerable seek medical advice.

660
Can my teenage children use ENHANCEMENTS Lash Boost?

We recommend that you discuss the use of ENHANCEMENTS Lash Boost by persons under 18 years old with a doctor.

659
Can I use ENHANCEMENTS Lash Boost if I am pregnant or nursing?

For any health or medical inquiry, bring the ingredient list to your doctor for approval before using ENHANCEMENTS Lash Boost.

658
Can I use ENHANCEMENTS Lash Boost if my eyeliner is tattooed?

ENHANCEMENTS Lash Boost is suitable for use if your eyeliner is tattooed.

657
Can I use ENHANCEMENTS Lash Boost if I have eyelash extensions?

ENHANCEMENTS Lash Boost was designed for use on natural lashes. We cannot guarantee results when ENHANCEMENTS Lash Boost is used on eyelashes with extensions.

656
Can I use ENHANCEMENTS Lash Boost if my eyelashes or eyebrows are tinted?

ENHANCEMENTS Lash Boost is suitable for tinted eyelashes and will not affect the color.

655
Can I use ENHANCEMENTS Lash Boost if I wear contact lenses?

Yes. ENHANCEMENTS Lash Boost is ophthalmologist tested and found to be safe and non-irritating for contact lens wearers.

654
Is ENHANCEMENTS Lash Boost safe for my eyes?

Yes. ENHANCEMENTS Lash Boost is ophthalmologist tested and found to be safe and non-irritating. However, as with any cosmetic product, some individuals may report temporary tingling or redness, which normally disappears after continued use. If any tingling, itching or redness persists or is not tolerable, discontinue use and seek medical advice.
If you experience slight irritation, discontinue use for at least one day or longer if symptoms persist. Sometimes your skin needs to adjust to new products/ingredients. Here are two options to determine if your skin accepts the ENHANCEMENTS Lash Boost formulation.

  1. Patch test: On clean and dry skin apply a small amount of ENHANCEMENTS Lash Boost on a small area of the lash line of one eye. Allow to completely dry before applying other products near the area. Observe the skin for 24 hours to determine the skin acclimation.
  2. Reduce the frequency of application to every other day until the sensation no longer occurs. Gradually go back to daily application.

In either instance, if skin appears normal then apply ENHANCEMENTS Lash Boost as directed. However, if any tingling, itching or redness persists or is not tolerable, discontinue use and seek medical advice.

653
For questions pertaining to any potential adverse effects associated with using ENHANCEMENTS Lash Boost

Rodan + Fields’ philosophy is to create safe and effective formulations, and thus, would not place a product on the market if otherwise. ENHANCEMENTS Lash Boost is clinically and ophthalmologist tested, and found to be safe and non-irritating. It is a nightly lash conditioning serum that is intended to moisturize, nourish and protect your lashes. ENHANCEMENTS Lash Boost is a cosmetic grade product designed to improve the appearance of your lashes. It is not a drug product and will not affect the structure and function of your lashes. For best results, apply ENHANCEMENTS Lash Boost to the lash or brow line. If you have health or medical concerns, confer with your doctor. And if you do experience some adverse effects, please discontinue use and seek medical advice.

652
What happens if I stop using ENHANCEMENTS Lash Boost?

The improved appearance of lashes and/or brows will gradually revert to the original appearance if ENHANCEMENTS Lash Boost use is discontinued. Once you have achieved the desired appearance of lashes and/or brows, it is recommended to continue to use ENHANCEMENTS Lash Boost to maintain the appearance

651
How long does it take to see an improvement in the appearance of my lashes and/or eyebrows with ENHANCEMENTS Lash Boost?

You will see improvement in the appearance of lashes and brows in as little as four weeks. However, it is recommended to continue using ENHANCEMENTS Lash Boost for at least 8 weeks for best results.

650
How do I use ENHANCEMENTS Lash Boost with the Acute Care?

For best results, apply ENHANCEMENTS Lash Boost every evening on clean and dry upper lash lines as directed. Wait approximately 90 seconds until product has dried before applying ACUTE CARE. Use ACUTE CARE three evenings per week over the wrinkle area/crow’s feet, and press the adhesive gently and smooth out any bubbles. Follow with the rest of your nighttime regimen, avoiding the area around ACUTE CARE.

649
How do I use ENHANCEMENTS Lash Boost with my Regimen?

Remove your makeup (you may use REDEFINE Eye Cloths). Then wash your face with your Rodan + Fields Regimen Wash. Eyes should be completely clean and dry. Apply ENHANCEMENTS Lash Boost as directed and wait at least 90 seconds for the product to completely dry. Follow with the remaining Rodan + Fields Regimen Steps 2-4, avoiding the eye area.

648
How do I use ENHANCEMENTS Lash Boost with the REDEFINE Eye Cloths?

Use your REDEFINE Eye Cloths as directed. Make sure you eye area is completely dry before using ENHANCEMENTS Lash Boost.

647
How do I use ENHANCEMENTS Lash Boost with the REDFINE Multi-Function Eye Cream?

For best results, start with a clean, dry eye area. Apply ENHANCEMENTS Lash Boost as directed and wait approximately 90 seconds for the product to completely dry. Apply a small amount of Eye Cream underneath the eye area, over crow’s feet avoiding the lashes.

646
Can ENHANCEMENTS Lash Boost be used on the lower lash line?

ENHANCEMENTS Lash Boost was only clinically tested on the upper lash line. We do not recommend use on the lower lash line.

Applying ENHANCEMENTS Lash Boost to the upper lashes alone will subsequently apply to the lower lashes by the way of natural blinking. Thus, we do not recommend applying ENHANCEMENTS Lash Boost on the lower lashes because it could lead to excessive product usage and irritate the eye area.

645
Can ENHANCEMENTS Lash Boost also be used on my eyebrows?

ENHANCEMENTS Lash Boost can be applied to eyebrows to help them appear healthier looking and more beautiful. Apply ENHANCEMENTS Lash Boost nightly to clean and dry eyebrows. Do not wash your face after you apply ENHANCEMENTS Lash Boost to your eyebrows.

644
What if I forget to apply ENHANCEMENTS Lash Boost for a day (or a few days)?

If you forget and skip an application, apply ENHANCEMENTS Lash Boost as usual the following evening. However, a consistent routine is the key to faster, better results. It is recommended to continue to use ENHANCEMENTS Lash Boost to maintain desired results.

643
Will applying ENHANCEMENTS Lash Boost more frequently deliver faster results?

ENHANCEMENTS Lash Boost is clinically tested to deliver fuller-looking and longer-looking lashes with just once a day application. No additional applications are necessary.

Pages

ANTI-AGE

169
How does the REDEFINE Regimen work?

Based on Multi-Med® Therapy, REDEFINE is a comprehensive skincare regimen that layers cosmetic ingredients and proven peptide technology to help defend against and reduce the visible signs of aging for noticeably firmer, smoother, flawless-looking skin.

Please read the REDEFINE Regimen brochure before using the REDEFINE Regimen. It contains usage instructions for best results.

To see a video about the REDEFINE Regimen, click here.

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When can I expect to see results from the REDEFINE Regimen?

Based on our clinical studies, smoother, softer skin can be experienced after just one use. With continued use, the REDEFINE Regimen is clinically proven to help skin appear firmer, make lines and wrinkles less noticeable, and create the appearance of smaller pores for a more luminous and refined appearance.

In an independent clinical study, participants using the REDEFINE Regimen reported seeing the following results after eight weeks of twice daily use:

• 100% experienced an improvement in skin texture
• 91% experienced an improvement in radiance
• 90% experienced an improvement in smoothness
• 80% experienced an improvement in wrinkles
• 80% experienced an improvement in fine lines
• 80% experienced an improvement in pore size
• 80% experienced an improvement in elasticity

147
Do I need to use all of the steps in the REDEFINE Regimen to get results?

For best results we recommend using the complete REDEFINE Regimen. Skipping any one step can minimize results.

76
How long should I use the REDEFINE Regimen?

Since we are all aging all of the time, Dr. Katie Rodan and Dr. Kathy Fields developed the REDEFINE Regimen as skincare for life. Continue to use the REDEFINE Regimen to help prevent the appearance of lines and wrinkles.

75
Can I use the REDEFINE Regimen on my arms, neck, hands and décolleté?

Yes. The neck and décolleté also exhibit the signs of aging. For aging hands, we recommend the REDEFINE Hand Regimen.

171
What is the difference between macro-exfoliation and micro-dermabrasion?

At the uppermost layers of skin, the visible results of macro-exfoliation and micro-dermabrasion are very similar. Micro-dermabrasion, only approved to be performed by a licensed professional, goes deep into the epidermis and requires a short healing time and should only be performed every four to six weeks. Macro-exfoliation, safe for home use, works on the dead uppermost layers of the skin and removes what scrubs and cleansers leave behind. When performed weekly, it offers maximum exfoliation for bright, healthy, radiant skin.

172
What cleanser can I use to prepare my skin before using my REDEFINE MACRO Exfoliator™?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive:

We suggest a facial wipe such as our REDEFINE Eye Cloths or a gentle, non-exfoliating and non-oily cleanser. Be sure skin is completely dry prior to use. Do not follow cleansing with toner prior to using your MACRO Exfoliator.

173
Can I use my REDEFINE MACRO Exfoliator if I have sensitive skin?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive:

If you have sensitive skin, do not use the MACRO Exfoliator. Sensitive skin is sometimes described in scientific literature as having a “compromised barrier.” Sensitive skin can benefit from OTC skin protectants such as dimethicone and allantoin, as found in the SOOTHE Regimen.

174
My face was hot after using the REDEFINE MACRO Exfoliator. Is this normal?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive:

Yes, this is normal and expected, although not all users will experience redness, warmth and/or stinging of the skin after use. After macro-exfoliating, be sure to apply one ampule of the REDEFINE MACRO Exfoliator Cooling Gel to help soothe and calm skin and to speed the reduction of visible redness. For added cooling relief, store the Cooling Gels in the refrigerator.

If irritation continues or worsens, contact your doctor.

175
Can I use the REDEFINE MACRO Exfoliator more than once a week?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive:

The MACRO Exfoliator is recommended for once-a-week use only.

176
Can I use the REDEFINE MACRO Exfoliator in the morning instead of the evening?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive:

Yes. If used in the morning, make sure to apply a broad spectrum sunscreen as a final step.

177
How close can I get to the eye area with the REDEFINE MACRO Exfoliator?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive:

Care should be taken when using your MACRO Exfoliator on the area over the orbital bone (bony area surrounding the eyes). This delicate skin has a thinner fat pad so be sure not to overdo it. Never use the MACRO Exfoliator in the eye or on the eyelid.

For a demonstration on how to use the MACRO Exfoliator, click here.

178
Can I use the REDEFINE MACRO Exfoliator on my lips?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive:

No, although the MACRO Exfoliator may be used around the lips as tolerated, we do not recommend using it ON the lips. The skin on the lips is too thin and delicate for macro-exfoliation.

Instead, in the evening, apply REDEFINE Lip Renewing Serum to help enhance the definition of your lips, making them look full and youthful. Each single-use capsule helps lips retain their natural moisturizing properties, smooths lip texture, reduces the appearance of lip wrinkles and provides protective antioxidant benefits. The result is fuller, firmer, smoother and more defined-looking lips. And in the morning use ESSENTIALS Lip Shield Broad Spectrum SPF 25 because it goes beyond moisturization to provide protective skincare for the lips. This hydrating lip balm soothes, softens and protects lips from the aging and burning effects of the sun with SHIELDrf, an exclusive complex of stabilized avobenzone and anti-oxidant/anti-inflammatory colorless carotenoids for effective UVA sunscreen protection. This non-waxy formula smooths lip texture, lipid molecules for long-term moisturization and dimethicone to protect the delicate moisture barrier. Vitamins A, C and E provide anti-oxidant protection, while shea butter, avocado and sunflower seed oil hydrate and moisturize.

179
Can I use the REDEFINE MACRO Exfoliator on my neck and chest?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive:

Yes. The neck and chest may be more sensitive, and we suggest you use your MACRO Exfoliator as directed but also as tolerated. This can mean that you use your MACRO Exfoliator just once every other week or pass over these areas less frequently or by using the lower manual setting.

180
Can I use the REDEFINE MACRO Exfoliator on my hands?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive:

Yes, your MACRO Exfoliator can be used on the hands as tolerated.

We also recommend using the REDEFINE Hand Treatment Regimen on a daily basis. This two-step regimen includes REDEFINE Brightening Hand Treatment and Age Shield Hand Balm SPF 30. The Brightening Hand Treatment is a non-greasy formula with natural moisturizing factors to improve the appearance of skin. Optical diffusers diminish the appearance of redness and veins. In convenient stick form, the multitasking REDEFINE Age Shield Hand Balm SPF 30 easily glides onto the back of hands, depositing the visible spot-reducing and firming benefits of pure vitamin C (L-ascorbic acid) and the broad spectrum UVA/UVB protection benefits of SHIELDrf sunscreen technology.

182
Are there certain skin conditions the REDEFINE MACRO Exfoliator should not be used on?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive:

We recommend you use a common sense approach when using your MACRO Exfoliator. It should not be used on cold sores, herpes, active acne, open wounds, post-acne marks, fungal infections, skin disorders such as rosacea, seborrheic dermatitis, eczema, psoriasis, raised moles, warts or any other skin areas exhibiting inflammation, redness, irritation or infected skin. Do not use on dilated capillaries or very sensitive skin.

If you are unsure about your skin condition, we recommend consulting a dermatologist before using the MACRO Exfoliator.

Avoid the MACRO Exfoliator if you have a metal allergy. Do not use within three days of any professional treatments such as peels or waxing. Avoid if you have diabetes or HIV. Avoid if you are taking blood thinners.

183
Can I use the REDEFINE MACRO Exfoliator with the SOOTHE Regimen?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive: If you have sensitive skin, do not use the MACRO Exfoliator. Sensitive skin is sometimes described in scientific literature as having a “compromised” barrier. Sensitive skin can benefit from OTC skin protectants such as dimethicone and allantoin, as found in the SOOTHE Regimen.

631
How do I use the ACUTE CARE™ REDEFINE SPECIAL?

For best results, follow these steps:
1. In the evening, remove makeup with a non-oily makeup-removing cloth (such as REDEFINE Eye Cloths). Cleanse your face with REDEFINE Daily Cleansing Mask, rinse and pat dry. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate liquid cones and smooth out any bubbles.
4. Follow with the rest of the REDEFINE nighttime Regimen, staying at least ¼ inch away from ACUTE CARE.

630
How do I use the REDEFINE AMP IT UP SPECIAL?

For best results, follow these steps at least three nights per week, ramping up to every night.
1. In the evening, remove makeup with a non-oily makeup-removing cloth (such as REDEFINE Eye Cloths). Cleanse with REDEFINE Daily Cleansing Mask and follow with REDEFINE Pore Minimizing Toner.
2. Divide face into sections (forehead, right side, left side, chin, nose and neck) and with moderate and comfortable pressure, roll the AMP MD™ Micro-Exfoliating Roller over each section 4-10 times, changing directions with each pass: vertically, horizontally, in a diagonal from upper left to lower right, and in a diagonal from upper right to lower left.
3. After rolling, apply contents of one REDEFINE Night Renewing Serum capsule to entire face and neck and follow with REDEFINE Overnight Restorative Cream.

606
Are the physical exfoliators in REDEFINE Daily Cleansing Mask safe for the environment?

Recently, legislation was passed to ban the use of synthetic plastic beads less than 5mm in personal care products due to environmental concerns about their impact to our waterways. The REDEFINE Daily Cleansing Mask does not contains any type of microbead. Rather, it contains finely granulated exfoliators that gently smoothe the skin and release an emollient skin conditioner to leave skin soft and supple.

605
What is the proper way to take care of my REDEFINE Multi-Function Eye Cream?

The two best practices to ensure that your eye cream stays in the same smooth and creamy consistency that it arrived in are:

Replacing the inner lid liner and screwing on the cap tightly after each use.

Because the peptide ingredients and unique formulation are so valuable, make sure that you are caring for your Eye Cream properly. Multi- function eye cream will take better care of your eyes, if you take better care of it.

604
When and where do I apply REDEFINE Multi-Function Eye Cream when using my regimen?

After cleansing and toning your face, use your ring finger to gently apply a small amount to the eye area in the morning and evening. Stay away from lashes and do not apply to the eye lid. Then follow with the remaining regimen products.

445
How does REDEFINE ACUTE CARE™ work?

ACUTE CARE™ smooths wrinkles with proprietary Liquid Cone Technology that melts line-defying peptides and hyaluronic acid directly into the wrinkle for a more youthful appearance.

444
When can I expect to see results from REDEFINE ACUTE CARE™?

Based on an independent clinical study conducted on crow’s feet, most participants saw visible reduction in the appearance of fine lines and wrinkles in four weeks.

443
How long should I use REDEFINE ACUTE CARE™?

For best results, use ACUTE CARE™ as directed three times a week (for example, Monday, Wednesday, Friday) for 10 applications.

442
How do I use REDEFINE ACUTE CARE™?

ACUTE CARE™ should be used in conjunction with your nighttime skincare routine. Do not use over active breakouts or areas of sensitivity, redness or irritation.

For best results, use ACUTE CARE three times a week (for example, Monday, Wednesday, Friday). Results can last up to 12 weeks when used with REDEFINE Regimen.

To apply ACUTE CARE, follow these steps:
1. Before applying ACUTE CARE, cleanse your face with Step 1 of your regimen. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate liquid cones and smooth out any bubbles.
4. Follow with the rest of your nighttime regimen, avoiding the area around ACUTE CARE.

To remove ACUTE CARE, follow these steps:
1. In the morning, gently remove ACUTE CARE from skin.
2. Remove residue with REDEFINE Eye Cloths and follow with your morning regimen routine.

441
What is Liquid Cone Technology?

Liquid Cone Technology is a targeted delivery system. Each liquid cone holds hyaluronic acid and oligopeptide-1 in solid form until it comes into contact with skin. Upon contact, the cone melts onto the skin and into the wrinkle.

440
Where should I use REDEFINE ACUTE CARE™?

ACUTE CARE™ was clinically tested on crow’s feet. However, we have seen and heard great success stories from Customers using ACUTE CARE on other facial expression lines including the area around the lips, over smile lines, on the forehead and between the brows.

439
Can I use REDEFINE ACUTE CARE™ with the REDEFINE AMP MD™ System?

Yes, you can use ACUTE CARE™ and REDEFINE AMP MD™ System. For best results, follow these steps:
1. Cleanse with Step 1 of your regimen.
2. Divide face into sections (forehead, right side, left side, chin, nose and neck) and with moderate and comfortable pressure, roll AMP MD over each section 4-10 times, changing directions with each pass: vertically, horizontally, in a diagonal from upper left to lower right, and in a diagonal from upper right to lower left.
3. After rolling, apply ACUTE CARE to expression lines as directed. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
4. Apply contents of one REDEFINE Night Renewing Serum capsule to entire face and neck. Be sure to apply REDEFINE Night Renewing Serum carefully, staying ¼ inch away from ACUTE CARE.
5. Layer your regimen moisturizer and be sure to stay ¼ inch away from ACUTE CARE.

Please note: AMP MD should not be used over active breakouts or on sensitive skin.

438
Can I use ACUTE CARE™ with REDEFINE Regimen and REDEFINE AMP MD™ System?

Yes, you can use ACUTE CARE™ with REDEFINE Regimen and REDEFINE AMP MD™ System. For best results, follow these steps:

1. Cleanse with REDEFINE Daily Cleansing Mask.
2. Divide face into sections (forehead, right side, left side, chin, nose and neck) and with moderate and comfortable pressure, roll AMP MD over each section 4-10 times, changing directions with each pass: vertically, horizontally, in a diagonal from upper left to lower right, and in a diagonal from upper right to lower left.
3. After rolling, apply ACUTE CARE to expression lines as directed. .Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
4. Apply contents of one REDEFINE Night Renewing Serum capsule to entire face and neck. Be sure to apply REDEFINE Night Renewing Serum carefully, staying ¼ inch away from ACUTE CARE.
5. Layer REDEFINE Overnight Restorative Cream and be sure to stay ¼ inch away from ACUTE CARE.

437
Can I use ACUTE CARE™ with REVERSE Regimen and REDEFINE AMP MD™ Micro-Exfoliating Roller?

Yes, you can use ACUTE CARE™ with REVERSE Regimen and REDEFINE AMP MD™ Micro-Exfoliating Roller. For best results, follow these steps:

1. Cleanse with REVERSE Deep Exfoliating Wash.
2. Divide face into sections (forehead, right side, left side, chin, nose and neck) and with moderate and comfortable pressure, roll AMP MD over each section 4-10 times, changing directions with each pass: vertically, horizontally, in a diagonal from upper left to lower right, and in a diagonal from upper right to lower left.
3. After rolling, apply ACUTE CARE to expression lines as directed. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
4. Layer Dual Active Brightening Complex* to entire face and neck. It will dry down in approximately 45 seconds.
5. Apply moisturizer as needed, staying ¼ inch away from ACUTE CARE.

*REVERSE Dual Active Brightening Complex contains a healthy dose of retinol. When using the AMP MD the Dual Active Brightening Complex may be all that you need. However, if you are also concerned about the visible signs of aging, the peptides in REDEFINE Night Renewing Serum can help. Layer Night Renewing Serum over the Dual Active Brightening Complex in this case.

436
Can I use REDEFINE ACUTE CARE™ after using the REDEFINE MACRO Exfoliator™?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive: While ACUTE CARE™ and the MACRO Exfoliator™ can be used in conjunction with each other, ACUTE CARE should not be applied on MACRO E-exfoliated skin and should not be used on the same day as the MACRO Exfoliator.

435
How do I use REDEFINE ACUTE CARE™ with the REVERSE Regimen?

For best results, follow these steps:
1. Before applying ACUTE CARE™, cleanse your face with REVERSE Deep Exfoliating Wash. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate liquid cones and smooth out any bubbles.
4. Follow with the rest of the REVERSE nighttime regimen, avoiding the area around ACUTE CARE.

434
How do I use REDEFINE ACUTE CARE™ with the REDEFINE Regimen?

For best results, follow these steps:
1. Before applying ACUTE CARE™, cleanse your face with REDEFINE Daily Cleansing Mask. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate liquid cones and smooth out any bubbles.
4. Follow with the rest of the REDEFINE nighttime regimen, avoiding the area around ACUTE CARE.

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How do I use REDEFINE ACUTE CARE™ with the UNBLEMISH Regimen?

ACUTE CARE™ can be used with the UNBLEMISH Regimen, but not on active acne. For best results, follow these steps:

1. Before applying ACUTE CARE, cleanse your face with UNBLEMISH Acne Treatment Sulfur Wash. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate liquid cones and smooth out any bubbles. Do not apply ACUTE CARE on active acne.
4. Follow with the rest of the UNBLEMISH nighttime regimen, avoiding the area around ACUTE CARE.

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How do I use REDEFINE ACUTE CARE™ with the SOOTHE Regimen?

ACUTE CARE™ can be used with the SOOTHE Regimen, but not on areas of sensitivity, redness or irritation. For best results, follow these steps:

1. Before applying ACUTE CARE, cleanse your face with SOOTHE Gentle Cream Wash. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate liquid cones and smooth out any bubbles. Do not apply ACUTE CARE over areas of sensitivity, redness or irritation.
4. Follow with the rest of the SOOTHE nighttime regimen, avoiding the area around ACUTE CARE.

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How do I use REDEFINE ACUTE CARE™ with *REVERSE Accelerator Pack?

For best results, follow these steps:

1. Before applying ACUTE CARE™, cleanse your face with Step 1 of your regimen. Skin must be completely clean and dry before your apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate liquid cones and smooth out any bubbles.
4. Follow with the REVERSE Accelerator Pack, avoiding the area around ACUTE CARE.

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Can I use REDEFINE ACUTE CARE™ every day?

It is recommended that ACUTE CARE™ be applied three times a week (for example, Monday, Wednesday, Friday).

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How long will REDEFINE ACUTE CARE™ results last?

In an independent clinical study, ACUTE CARE + REDEFINE Regimen demonstrated results lasting up to 12 weeks. In the first four weeks, the combination of ACUTE CARE + REDEFINE Regimen produced significant line reduction. Those results were maintained when the REDEFINE Regimen continued to be used for the following 8 weeks.

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Can I reuse a REDEFINE ACUTE CARE™?

ACUTE CARE™ is designed for one-time use.

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Can I use REDEFINE ACUTE CARE™ on a scar?

ACUTE CARE™ has not been tested for use on scars. It is suggested that you consult with a dermatologist or plastic surgeon about treatments available to minimize the appearance of scars or keloids.

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Can I reposition REDEFINE ACUTE CARE™ after I apply it?

Re-positioning or re-applying ACUTE CARE™ once it is in place is not recommended. The adhesive will be lost once it is removed from the skin.

To correctly position the ACUTE CARE, follow these steps:
1. Before applying ACUTE CARE™, cleanse your face with Step 1 of your regimen. Skin must be completely clean and dry before your apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate liquid cones and smooth out any bubbles.
4. Follow with the rest of your nighttime regimen, avoiding the area around ACUTE CARE.

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How do I remove REDEFINE ACUTE CARE™?

To remove ACUTE CARE™, hold the skin down with an index finger as you gently peel back ACUTE CARE. Remove residue with REDEFINE Eye Cloths and follow with your morning regimen routine.

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What should I do after I remove ACUTE CARE™?

Remove residue with REDEFINE Eye Cloths* and follow with your morning regimen routine. For long-term results, use with REDEFINE and REDEFINE AMP MD™ System.

*REDEFINE Eye Cloths Product only available in the U.S.

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Can I use REDEFINE ACUTE CARE™ if I get Botox and/or filler injections?

If you are under the care of a medical professional, you should consult with her or him regarding your skincare regimen by providing the product’s ingredient list. If you are taking prescription medication, you should consult with your physician regarding your skincare regimen.
Click here for the Rodan + Fields® ingredient list:

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Can I use REDEFINE ACUTE CARE™ if I am using Retin-A?

If you are under the care of a medical professional, you should consult with her or him regarding your skincare regimen by providing the product’s ingredient list. If you are taking prescription medication, you should consult with your physician regarding your skincare regimen.
Click here for the Rodan + Fields® ingredient list:
https://www.rodanandfields.com/Images/Archives/Ingredient_List_020813.pdf

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Can I use REDEFINE ACUTE CARE™ if I am pregnant or nursing?

It is recommended that a woman who is pregnant or nursing consult with her doctor before making any changes regarding her skincare routine. Providing the appropriate ingredient lists will help inform the doctor.
Click here for the Rodan + Fields ingredient list:

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Can I use REDEFINE ACUTE CARE™ with any Rodan + Fields Regimen? If not, which should I avoid?

ACUTE CARE™ can be used with all Rodan + Fields Regimens. However, it should not be used on active acne or areas of sensitivity, redness or irritation.

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Can I use REDEFINE ACUTE CARE™ if I have an adhesive allergy?

Using ACUTE CARE™ if you have an adhesive allergy is not recommended.

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Will REDEFINE ACUTE CARE™ stick if I have oily skin?

To remove any excess oil, wash your face with your regimen cleanser and wipe the eye area with a REDEFINE Eye Cloth. Gently press a gauze pad to your face to absorb any residual moisture on the skin. Apply ACUTE CARE™ to dry skin as directed.

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REDEFINE ACUTE CARE™ irritated my skin. What should I do? Can I continue to use ACUTE CARE

Remove ACUTE CARE and discontinue use.

If the skin has become red or irritated, follow these steps:
1. Gently cleanse the face of any residual product (with either water or a mild cleanser), then rinse and gently pat the skin dry.
2. Apply a hydrocortisone 1% cream to localized areas of irritation or redness as directed, staying away from the eye.
3. If your skin feels dry, layer with a mild moisturizer as directed. If the skin feels warm, apply a cold compress and hold this on the area for three to five minutes, three times an hour.
4. If your skin does not respond to the above protocol after 24 hours, consult your doctor/dermatologist for an evaluation. Providing the appropriate ingredient lists will help inform the doctor.
Click here for the Rodan + Fields ingredient list:

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REDEFINE ACUTE CARE™ did not stay on during the night. Why is that?

It is important to follow the usage instructions for ACUTE CARE™ so that the adhesive will stick.

Follow these steps to correctly position and adhere ACUTE CARE:
1. Before applying ACUTE CARE, cleanse your face with Step 1 of your regimen. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate liquid cones and smooth out any bubbles.
4. Follow with the rest of your nighttime regimen, avoiding the area around ACUTE CARE.

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REDEFINE ACUTE CARE™ is painful when I apply it. What should I do?

Remove ACUTE CARE and do not use it if your skin is too sensitive . If you have further questions about ACUTE Care, you may discuss the usage with your doctor.

IF THE SKIN HAS BECOME RED OR IRRITATED WHILE USING THE PRODUCT(S), FOLLOW THESE STEPS:

  1. Gently cleanse the face of any residual product (with either water or a mild cleanser), then rinse and gently pat the skin dry.
  2. Apply a hydrocortisone 1% cream to localized areas of irritation or redness as directed, staying away from the eye. If your skin feels dry, layer with a mild moisturizer as directed.
  3. If the skin feels warm, apply a cold compress and hold this on the area for three to five minutes, three times an hour.
  4. If your skin does not respond to the above protocol after 24 hours, consult your doctor/dermatologist for an evaluation.

Providing the appropriate ingredient lists will help inform the doctor.
Click here for the Rodan + Fields ingredient list:
https://www.rodanandfields.com/Images/Archives/Ingredient_List_020813.pdf
Please note: If your skin becomes red, irritated or swollen, do not use REDEFINE ACUTE CARE.

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I accidentally applied REDEFINE ACUTE CARE™ too close to my eye and the eye is red, irritated and painful. What should I do?

Seek medical attention immediately.

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Can I use REDEFINE ACUTE CARE™ if I have just had a facial peel, waxing, or laser treatment?

If you are under the care of a medical professional or professional esthetician, you should consult with them regarding your skincare regimen. This can be as simple as providing them with the product ingredient list. If you are taking prescription medication, you should consult with your physician regarding your skincare regimen.
Click here for the Rodan + Fields ingredient list:

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Can I use REDEFINE ACUTE CARE™ if I use a sonic facial cleansing brush (e.g., Clarisonic)?

It is not recommended to use ACUTE CARE™ after using a sonic cleansing brush as this has not been tested and may irritate the skin.

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How often should I replace my exfoliation tip?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive: With normal use (once per week) your exfoliation tip should be replaced every 12 months. If at any time the rubber gasket on the exfoliation tip appears to be damaged or is loose, you can remove and replace it with a new rubber gasket (included with your MACRO Exfoliator kit).

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*How do I use REDEFINE Night Renewing Serum with my *REVERSE Skin Lightening Accelerator Pack

We recommend that you allow your skin to acclimate to the REVERSE Skin Lightening Accelerator Pack for four weeks before introducing REDEFINE Night Renewing Serum. Incorporate the Night Renewing Serum after REVERSE Skin Lightening Toner and before *REVERSE Skin Lightening Treatment every other evening and increase to every night as tolerated.

* Product only available in the U.S.

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* What REDEFINE products can I use with REVERSE Skin Lightening Accelerator Pack?

People who use *REVERSE Skin Lightening Accelerator Pack also enjoy REDEFINE Multi-Function Eye Cream, Eye Cloths, Lip Renewing Serum and Overnight Restorative Cream. You may also introduce REDEFINE Night Renewing Serum once you have built up to twice-a-day usage of REVERSE Skin Lightening Accelerator Pack.

* Product only available in the U.S.

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Can I use the REDEFINE MACRO Exfoliator with the REVERSE Regimen?

Yes. Once you have built up to a twice a day usage of REVERSE Regimen, you may use the MACRO Exfoliator once a week in the evening as directed.

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When can I expect to see results from the REVERSE Regimen and AMP MD Micro-Exfoliating Roller?

Within two weeks of using the REVERSE Regimen and REDEFINE AMP MD Micro-Exfoliating Roller, more than 80% of the participants saw faster results in overall skin appearance, brightness, texture and firmness

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Can I use REDEFINE Night Renewing Serum with the REVERSE Regimen and AMP MD Micro-Exfoliating Roller?

REVERSE Dual Active Brightening Complex contains a healthy dose of retinol. However, if you are also concerned about the visible signs of aging, the peptides in REDEFINE Night Renewing Serum can help.

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Can I use the REDEFINE MACRO Exfoliator™ if I am using the REVERSE Regimen?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive: Yes. Once you have built up to twice a day usage of the REVERSE Regimen, you may use the MACRO Exfoliator once a week in the evening as directed.

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How long can I use my AMP MD Micro-Exfoliating Roller before it needs to be replaced?

The AMP MD roller is constructed with the highest quality micro-needle tips for maximum efficacy. When used nightly, the AMP MD Roller is designed to last for up to 12 months. If you use your AMP MD for demonstration purposes, you may find that your AMP MD maintains its precision for closer to six to nine months.

For usage instructions and to view a demonstration of the AMP MD System, click here.

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Can you share the AMP MD Micro-Exfoliating Roller?

The AMP MD Micro-Exfoliating Roller is recommended for use on one person.

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Can I use the REDEFINE AMP MD System with the UNBLEMISH Regimen?

The AMP MD System has been clinically tested with our REDEFINE Regimen. We do not recommend you use the AMP MD System with the UNBLEMISH Regimen. However, if you are not experiencing active breakouts, you may use the UNBLEMISH Regimen in the morning and the REDEFINE Regimen and the AMP MD System in the evening. Do not use the AMP MD Micro-Exfoliating Roller on active acne.

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Can I use the REDEFINE AMP MD System with the MACRO Exfoliator™?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive: Yes, the AMP MD System and the MACRO Exfoliator can be used in conjunction with each other but should not be used on the same day. This means that if you are using both, use the AMP MD System six days a week and the MACRO Exfoliator one day per week. Do not use REDEFINE Night Renewing Serum on the day that you macro-exfoliate.

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Can I use the REDEFINE AMP MD System with the SOOTHE Regimen?

The AMP MD System has been clinically tested with our REDEFINE Regimen. We do not recommend you use the AMP MD System with the SOOTHE Regimen.

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Can I use the REDEFINE AMP MD Micro-Exfoliating Roller with other products?

The AMP MD Roller is clinically tested for use only with the REDEFINE Regimen, REVERSE Regimen, REDEFINE Night Renewing Serum and REDEFINE Lip Renewing Serum. We do not advise that the AMP MD System be used with any other products or medications.

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Can I use the REDEFINE AMP MD Micro-Exfoliating Roller on my lips?

You can use the AMP MD Micro-Exfoliating Roller on healthy lips. For best results, follow with our REDEFINE Lip Renewing Serum. Please note, do not use the AMP MD Micro-Exfoliating roller if you have a cold sore, herpes outbreak, or any other skin inflammation, redness, irritation or infected skin. If you are not sure about your skin condition, consult a dermatologist before using the REDEFINE AMP MD System.

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Can I use the REDEFINE AMP MD System in the morning?

For best results, we recommend you use the AMP MD System in the evening because sleeping increases the receptivity of beneficial ingredients. In the morning, always use sunscreen because the retinol in our REDEFINE Night Renewing Serum may increase photo-sensitivity. Also, sun exposure diminishes the efficacy of retinol.

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My face is red after using the REDEFINE Regimen and the AMP MD System. Is this normal?

The skin may become red/irritated if your skin is sensitive or if too much pressure is applied when using the AMP MD Micro-Exfoliating Roller. We recommend lessening the pressure you apply, and rolling slowly across your skin using longer sweeping lines. Do not pivot or change direction without lifting the roller off the face. The AMP MD Micro-Exfoliating Roller is not recommended for use on very sensitive skin. Sensitive skin, by definition, has a compromised barrier and could benefit from skin protectant ingredients such as dimethicone and allantoin, as found in the SOOTHE Sensitive Skin Treatment.

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How often should I use the REDEFINE AMP MD System?

For best results, we recommend using the AMP MD System as directed with the REDEFINE Regimen at least three nights a week and advancing to nightly use as tolerated.

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My skin is sensitive, but I am concerned about aging skin. Can I use the REDEFINE AMP MD System?

The AMP MD System is not recommended for use on very sensitive skin. Sensitive skin, by definition, has a compromised barrier and needs to be strengthened with the OTC-approved skin protectant ingredients dimethicone and allantoin, as found in the SOOTHE Regimen.

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Can I use the REDEFINE AMP MD System on my arms, neck, hands and décolletage?

Yes. These areas show the signs of aging as well: loss of firmness, increased pore size and visible fine lines and wrinkles. Use the REDEFINE Regimen and the AMP MD System as directed and be aware that the neck and décolleté area may be more sensitive than other areas. We recommend that you follow directions and use as tolerated.

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Can I use the REDEFINE AMP MD System if I’m taking prescription medications?

If you are taking prescription medications we always recommend that you consult your doctor regarding your skincare routine. This is as simple as sending the ingredient list for the REDEFINE Regimen and the AMP MD System to your healthcare provider for review.

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Can I use the REDEFINE AMP MD System if I’m pregnant or nursing?

We recommend that a woman who is pregnant or nursing consult with her doctor about her current products and/or the use of cosmetic tools or before making any changes regarding her skincare routine. Providing the appropriate ingredient lists will help inform the doctor. Click here for the Rodan + Fields ingredient list.

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How long should I use the AMP MD System?

Since we are all aging all the time, Dr. Katie Rodan and Dr. Kathy Fields developed the REDEFINE Regimen and the AMP MD System as skincare for life. Continue to use the REDEFINE Regimen and the AMP MD System to help prevent the appearance of lines and wrinkles and loss of firmness.

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Do I need to use all the steps of the REDEFINE Regimen and the AMP MD System?

For best results, we recommend using the complete REDEFINE Regimen and the AMP MD System. Skipping any one step can minimize results.

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When can I expect to see results from the REDEFINE AMP MD System?

Based on our clinical studies of our REDEFINE Regimen and the AMP MD System, smoother, softer skin can be experienced after just one use. With continued use, the REDEFINE Regimen and the AMP MD System are clinically proven to help skin appear firmer and make lines and wrinkles less noticeable for a more luminous and refined appearance.

In an eight week independent clinical study, participants using the REDEFINE Regimen and the AMP MD System achieved the following results based on microscopic analysis:

100% of participants experienced an improvement in average wrinkle height
100% of participants experienced an improvement in wrinkle shadow
95% of participants experienced an improvement in wrinkles
95% of participants experienced an improvement in max wrinkle peak
95% of participants experienced an improvement in wrinkle breadth
60% of participants experienced an improvement in wrinkle spacing
55% of participants experienced an improvement in fine lines

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How does the REDEFINE AMP MD™ System work?

Designed for use with Rodan +Fields® REDEFINE Regimen, the patent-pending AMP MD System for Firmer-Looking Skin includes the noninvasive AMP-MD Micro-Exfoliating Roller and REDEFINE Night Renewing Serum. This system is clinically proven to safely and effectively amp up your daily skincare routine for a firmer, more youthful appearance.

Please read the REDEFINE AMP MD System brochure before using the AMP MD System. It contains usage instructions for best results.

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Can I use the REDEFINE MACRO Exfoliator if I have acne?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive: If you have active acne, do not use the MACRO Exfoliator. We recommend you first utilize the UNBLEMISH Regimen to address all the complex issues associated with acne, such as inflammation, clogged pores, excess oil and post-acne dark marks. When your skin appears free of active acne, use the MACRO Exfoliator to help smooth skin texture, promote evenness of skin tone and refine the appearance of pores. If you experience breakouts after you use the MACRO Exfoliator, we recommend you go back to using the UNBLEMISH Regimen and discontinue using the MACRO Exfoliator until your acne clears up completely.

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Can I use the REDEFINE MACRO Exfoliator with the UNBLEMISH Regimen?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive: Yes, after ramping up to twice daily you can use your MACRO Exfoliator while using the UNBLEMISH Regimen if you do not have active acne.

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Can I use the REDEFINE MACRO Exfoliator with REDEFINE Night Renewing Serum?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive:

Wait 24 hours after using the MACRO Exfoliator before applying REDEFINE Night Renewing Serum. Night Renewing Serum utilizes a potent, proprietary blend of retinol and peptides. Retinol accelerates cell turnover to improve skin texture and minimize the appearance of pores, but can be irritating on freshly exfoliated skin.

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What is the difference between the REVERSE Deep Exfoliating Wash and ENHANCEMENTS Micro-Dermabrasion Paste? And when do I use each one?

REVERSE Deep Exfoliating Wash is a multi-mechanism exfoliator that simultaneously cleanses and helps to visibly refine sun damaged, blotchy complexions. Alpha hydroxy acids loosen old, dull skin cells as tiny polyethylene beads effectively sweep them away. With a fresh, polished surface, skin appears brighter and prepped to receive the benefits of the rest of the REVERSE Regimen. This can be used daily.

ENHANCEMENTS Micro-Dermabrasion Paste is a salt and sugar combination in a high-glide, oil-free formula designed to promote maximum, gentle exfoliation. Use it two to three times per week in place of your cleanser to help improve skin tone and texture.

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The exfoliation on the DOC-SMART™ settings is too strong for me. What do I do?

If you feel that the level of exfoliation is too aggressive for your skin at any time during the DOC-SMART cycle, simply press the Down Arrow while the tool is running to reduce the level of exfoliation.

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How do I use REDEFINE Night Renewing Serum with my REVERSE Regimen?

REVERSE Dual Active Brightening Complex contains a healthy dose of retinol which helps to reduce the appearance of lines and wrinkles. However, if you are also concerned about the visible signs of aging, the peptides in REDEFINE Night Renewing Serum can help. We recommend that you allow your skin to acclimate to the REVERSE Regimen for four weeks before introducing REDEFINE Night Renewing Serum. Incorporate the Night Renewing Serum after REVERSE Intensive Brightening Toner and Dual Active Brightening Complex every other evening and increase to every night as tolerated.

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How do I use REDEFINE Night Renewing Serum with my UNBLEMISH Regimen?

We recommend that you allow your skin to acclimate to the UNBLEMISH Regimen for four weeks before introducing REDEFINE Night Renewing Serum. Incorporate the Night Renewing Serum after UNBLEMISH Dual Intensive Treatment every other evening and increase to every night as tolerated.

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How do I use REDEFINE Night Renewing Serum with my SOOTHE Regimen?

If you have excessively sensitive skin, we do not recommend using REDEFINE Night Renewing Serum. Keeping sensitive skin under control is a critical step to slowing the visible signs of aging. With continued use of the SOOTHE Regimen your skin will look calm, even and more radiant. However, after using the SOOTHE Regimen for 30 days, you can patch test the Night Renewing Serum and possibly begin using it twice a week increasing as tolerated. And, of course, a broad spectrum sunscreen is the most important weapon in your anti-aging arsenal. SOOTHE Mineral Sunscreen SPF 30 is optimally formulated to protect sensitive skin from accelerated aging due to the sun.

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Can I use REDEFINE Night Renewing Serum and ENHANCEMENTS Micro-Dermabrasion Paste together?

Once your skin has acclimated to nightly usage of REDEFINE Night Renewing Serum, you can introduce ENHANCEMENTS Micro-Dermabrasion Paste one to three times a week in the morning as tolerated.

If you have sensitive skin we do not recommend you use REDEFINE Night Renewing Serum or ENHANCEMENTS Micro-Dermabrasion Paste.

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Is REDEFINE Night Renewing Serum a moisturizer?

REDEFINE Night Renewing Serum is not a moisturizer but a proprietary blend of retinol and peptides. Retinol enhances cell turnover to improve skin texture and minimize the appearance of pores. To really pack a powerful punch, REDEFINE Night Renewing Serum contains peptides to reduce the appearance of wrinkles and visibly increase skin firmness and elasticity.

Every evening, after cleansing and toning your skin, open a capsule and apply the Night Renewing Serum over your entire face, avoiding the eye area. Follow with REDEFINE Overnight Restorative Cream.

REDEFINE Night renewing Serum is not recommended for sensitive skin.

REVERSE

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How does the REVERSE Regimen work?

Based on Multi-Med® Therapy, REVERSE Regimen is an effective, full-face solution that tackles the dullness, uneven skin tone, brown spots and other cumulative, telltale signs associated with sun exposure. It combines cosmetic and active-OTC ingredients to exfoliate dulling dead skin, address the appearance of unwanted pigmentation, helps even and brighten overall look of skin tone, reduces the appearance of fine lines and wrinkles, and protects against further UV damage providing a long-term solution for a radiant complexion.

Please read the REVERSE Regimen brochure before using the REVERSE Regimen. It contains usage instructions for best results.

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When can I expect to see results from the REVERSE Regimen?

In a clinical study, participants using the REVERSE Regimen reported seeing the following results after eight weeks of use:

• 92% had visible improvements in brightness
• 92% reported a smoother skin texture
• 84% saw visible reduction in brown spots
• 76% saw improvement in uneven skin tone
• 60% experienced a visible reduction in fine lines

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Do I need to use all the steps in the REVERSE Regimen to get results?

For best results use the complete REVERSE Regimen as directed. Each step of the REVERSE Regimen builds upon the previous step to address every aspect of brown spots, dullness and discoloration as well as reducing the appearance of fine lines and wrinkles. Used in combination, the formulations provide exfoliation, skin brightening and broad spectrum sun protection. Skipping any step could hinder achieving maximum results.

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How long can I use the REVERSE Regimen?

There is no limit to how long you can use the REVERSE Regimen. However, once you have addressed your concerns about dullness and discoloration, we recommend you transition to our REDEFINE Regimen for the Appearance of Lines, Pores and Loss of Firmness.

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When can I expect to see results from the REVERSE Regimen and AMP MD Micro-Exfoliating Roller?

Within two weeks of using the REVERSE Regimen and REDEFINE AMP MD Micro-Exfoliating Roller, more than 80% of the participants saw faster results in overall skin appearance, brightness, texture and firmness.

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Can I use the REVERSE Regimen if I’m pregnant or nursing?

We recommend that a woman who is pregnant or nursing consult with her doctor about her current products and/or the use of cosmetic tools or before making any changes regarding her skincare routine. Providing the appropriate ingredient lists will help inform the doctor. Click here for the Rodan + Fields ingredient list.

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Can I use the AMP MD™ Micro-Exfoliating Roller with the REVERSE Regimen?

Yes. Once you have built up to twice a day usage of the REVERSE Regimen, you may begin using the AMP MD Micro-Exfoliating Roller in the evening after Steps 1 and 2 of the REVERSE Regimen. After rolling, follow with REVERSE Step 3. The REDEFINE Night Renewing Serum is optional when using the REVERSE Regimen because Step 3 already contains retinol which helps to reduce the appearance of lines and wrinkles.

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Can I use REDEFINE Night Renewing Serum with the REVERSE Regimen and AMP MD Micro-Exfoliating Roller?

REVERSE Dual Active Brightening Complex contains a healthy dose of retinol. However, if you are also concerned about the visible signs of aging, the peptides in REDEFINE Night Renewing Serum can help.

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Can the REVERSE Regimen be used on dark skin?

Yes. REVERSE is safe for use on all skin tones. Richer skin tones are more prone to unevenness due to pigmentation. The REVERSE Regimen is clinically proven to help visibly even skin tone to reveal your most radiant and natural complexion. Please visit the Rodan + Fields Solution Tool for a customized routine.

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Does REVERSE Regimen permanently fade brown spots?

After using REVERSE and obtaining the desired results, if you are extremely diligent about using broad spectrum sunscreen and limiting exposure to sun, you should be able to gradually fade the appearance of your brown spots and maintain your results. However, understand that a single day of unprotected sun exposure can virtually undo months of hard work. Apply a broad spectrum sunscreen every day and reapply it every two hours when exposed to sunlight.

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I have just a few dark marks, can I just treat the spots with REVERSE Regimen?

Visible brown spots on the skin’s surface indicate more damage below. We developed the REVERSE Regimen to be a full-face solution to address both the visible signs of sun damage as well as those less visible signs. In addition, using pigmentation-brightening products over the entire face avoids the “halo effect,” white rings around brown spots, resulting from only applying the products on the spots that you see.

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Why does the REVERSE Dual Active Brightening Complex have two different tubes: vitamin C and retinol Formula?

Pure vitamin C and retinol are highly effective brightening ingredients. However, their activity makes each ingredient tricky to work with on its own, and virtually impossible to incorporate them together into the same formulation. We created REVERSE Dual Active Brightening Complex featuring a vitamin C formula in one tube and a stable retinol formula in a separate tube. Mixing these two formulations together immediately before application ensures skin brightening activity. The results are well worth removing the extra cap as retinol also helps to reduce the appearance of lines and wrinkles.

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Will the retinol in the REVERSE Dual Active Brightening Complex improve the appearance of my lines and wrinkles?

Retinol and Vitamin C are both powerful anti-aging skincare ingredients. In our eight week independent 60% of participants saw an improvement in the appearance of their fine lines and wrinkles.

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Can I still suntan or use a tanning bed while on REVERSE Regimen?

Regardless of your skin type or condition, we strongly advise against the practice of sun tanning or using a tanning bed. Both are known to increase the risk of skin cancer and premature aging of the skin. When attempting to reduce the appearance of dull skin and brown spots with the REVERSE Regimen, it is especially important to apply and reapply REVERSE Broad Spectrum SPF 50+ Sunscreen as directed.

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Can the REVERSE Regimen be used on the neck and décolleté?

It’s not just your face that shows the effects of environmental aging. So don’t stop at your neck when applying REVERSE. Make sure to continue onto your décolleté to visibly brighten any unwanted pigmentation. However, be aware that the skin is more delicate in areas such as the neck and décolleté, and you may need to reduce the frequency of use. The REVERSE Regimen may also be used on hands and arms.

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What REDEFINE products can I use with REVERSE Regimen?

People who use REVERSE Regimen to address the appearance of unwanted pigmentation, help even and brighten overall look of skin tone as well as reduce the appearance of lines and wrinkles may also enjoy REDEFINE Multi-Function Eye Cream, Eye Cloths, Lip Renewing Serum and Overnight Restorative Cream. Once you have built up to twice-a-day usage of REVERSE you can introduce REDEFINE AMP MD Micro-Exfoliating Roller.

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What products can I use on the off times while I ramp up with the REVERSE Regimen?

We recommend that you use mild cleansers, moisturizers and sunscreens as you ramp up to using the REVERSE Regimen twice a day. Please avoid other products containing retinols, alpha hydroxy acids such as glycolic, or any scrubs and mechanical brushes, as these can result in irritation. The SOOTHE Regimen is a good option.

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* Can I use the REDEFINE MACRO Exfoliator if I am using the *REVERSE Skin Lightening Accelerator Pack?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive: Yes, but in order to avoid over-exfoliation, we recommend that you use the MACRO Exfoliator only as tolerated. If you have just begun using the REVERSE Skin Lightening Accelerator Pack, Deep Exfoliating Wash and Broad Spectrum 50+ Sunscreen, allow your skin to acclimate to it for four weeks, then try the MACRO Exfoliator.

* Product only available in the U.S.

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*Can I use the REDEFINE AMP MD System with the *REVERSE Skin Lightening Accelerator Pack?

We do not recommend you use the AMP MD System with the *REVERSE Skin Lightening Accelerator Pack. However, once stubborn dark marks have faded, transition to the REVERSE Amp It Up Special, which includes the REVERSE Regimen and AMP MD Micro-Exfoliating Roller.

* Product only available in the U.S.

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*Can I still suntan or use a tanning bed while on *REVERSE Skin Lightening Accelerator Pack?

Regardless of your skin type or condition, we strongly advise against the practice of sun tanning or using a tanning bed. Both are known to increase the risk of skin cancer and premature aging of the skin. When attempting to reduce the appearance of dull skin and dark marks with the REVERSE Skin Lightening Accelerator Pack, it is especially important to apply and reapply REVERSE Broad Spectrum SPF 50+ Sunscreen as directed.

* Product only available in the U.S.

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* How does the *REVERSE Skin Lightening Accelerator Pack work?

*REVERSE Skin Lightening Accelerator Pack combines cosmetic and OTC ingredients to visibly diminish the appearance of stubborn brown spots and patches, including melasma, for more radiant, even-looking skin. Formulas contain 2% hydroquinone to quickly address persistent discoloration and to optimize skin brightening.

Please read the REVERSE Skin Lightening Accelerator Pack brochure before using the REVERSE Regimen. It contains usage instructions for best results.

* Product only available in the U.S.

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* I have just a few stubborn dark marks, can I just treat the spots with *REVERSE Skin Lightening Accelerator Pack?

Visible brown spots on the skin’s surface indicate more damage below. We developed the *REVERSE Skin Lightening Accelerator Pack along with Deep Exfoliating Wash and Broad Spectrum 50+ Sunscreen to be a full-face solution to address both the visible signs of sun damage as well as those less visible signs. In addition, using pigmentation-lightening products over the entire face avoids the “halo effect,” white rings around dark spots, resulting from only applying the products on the spots that you see.

* Product only available in the U.S.

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* When can I expect to see results from the *REVERSE Skin Lightening Accelerator Pack?

Based on our clinical studies using *REVERSE Skin Lightening Accelerator Pack with REVERSE Deep Exfoliating Wash and Broad Spectrum SPF 50+ Sunscreen, offers visible improvements in skin texture and luminosity can be seen after just one use. With continued use, this combination is clinically proven to lighten unwanted pigmentation, to provide even-looking skin tone, and brighten the overall complexion for a more radiant, luminous appearance.

In a clinical study, participants using the REVERSE Skin Lightening Accelerator Pack reported seeing the following results after eight weeks of use:

• 98% experienced an improvement in brightness
• 90% experienced an improvement in smoothness and skin texture
• 90% experienced an improvement in age spots and evenness of skin tone

* Product only available in the U.S.

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*Can the *REVERSE Skin Lightening Accelerator Pack be used on the neck and décolleté?

It’s not just your face that shows the effects of environmental aging. So don’t stop at your neck when applying REVERSE. Make sure to continue onto your décolleté to visibly lighten any unwanted pigmentation. However, be aware that the skin is more delicate in areas such as the neck and décolleté, and you may need to reduce the frequency of use. The *REVERSE Skin Lightening Accelerator Pack may also be used on hands and arms.

* Product only available in the U.S.

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*Do I need to use the REVERSE Deep Exfoliating Wash and Broad Spectrum SPF 50+ Sunscreen with the *Skin Lightening Accelerator Pack?

Yes, each step builds upon the previous step to address melasma and stubborn pigmentation. Used in combination, the formulations provide exfoliation, skin lightening, skin brightening and broad spectrum sun protection. Skipping any step could hinder achieving maximum results.

* Product only available in the U.S.

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* What REDEFINE products can I use with REVERSE Skin Lightening Accelerator Pack?

People who use *REVERSE Skin Lightening Accelerator Pack also enjoy REDEFINE Multi-Function Eye Cream, Eye Cloths, Lip Renewing Serum and Overnight Restorative Cream. You may also introduce REDEFINE Night Renewing Serum once you have built up to twice-a-day usage of REVERSE Skin Lightening Accelerator Pack.

* Product only available in the U.S.

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*How long should I use the *REVERSE Skin Lightening Accelerator Pack?

Once stubborn dark marks have faded, transition to the REVERSE Regimen. If no improvement is seen after three months, use of Skin Lightening Accelerator Pack should be discontinued.

* Product only available in the U.S.

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*How do I use REDEFINE Night Renewing Serum with my *REVERSE Skin Lightening Accelerator Pack?

We recommend that you allow your skin to acclimate to the *REVERSE Skin Lightening Accelerator Pack for four weeks before introducing REDEFINE Night Renewing Serum. Incorporate the Night Renewing Serum after REVERSE Skin Lightening Accelerator Pack every other evening and increase to every night as tolerated.

* Product only available in the U.S.

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*Can I use the *REVERSE Skin Lightening Accelerator Pack if I am pregnant or nursing?

We recommend that a woman who is pregnant or nursing consult with her doctor about her current products and/or the use of cosmetic tools or before making any changes regarding her skincare routine. Providing the appropriate ingredient lists will help inform the doctor. Click here for the Rodan + Fields ingredient list.

* Product only available in the U.S.

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*Can I use the *REVERSE Skin Lightening Accelerator Pack if I am taking prescription medications?

If you are taking prescription medications we always recommend you consult your doctor regarding your skincare routine. This is as simple as sending the ingredient listing to your healthcare provider for review.

* Product only available in the U.S.

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Is the fading of the dark marks permanent with use of the *REVERSE Skin Lightening Accelerator Pack?

After using *REVERSE Skin Lightening Accelerator Pack and obtaining the desired results, and if you are extremely diligent about using broad spectrum sunscreen and limiting exposure to sun, you should be able to maintain your results. However, understand that a single day of unprotected sun exposure can virtually undo months of hard work. Apply a Broad Spectrum SPF 50+ sunscreen every day and reapply it every two hours when exposed to sunlight.

* Product only available in the U.S.

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*What products can I use on the off times while I ramp up with the *REVERSE Skin Lightening Accelerator Pack?

We recommend that you use mild cleansers, moisturizers and sunscreens as you ramp up to using the REVERSE twice a day. Please avoid other products containing retinols, alpha hydroxy acids such as glycolic, or any scrubs and mechanical brushes, as these can result in irritation. The SOOTHE Regimen is a good option.

* Product only available in the U.S.

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* How do I use REDEFINE Night Renewing Serum with my *REVERSE Skin Lightening Accelerator Pack

We recommend that you allow your skin to acclimate to the *REVERSE Skin Lightening Accelerator Pack for four weeks before introducing REDEFINE Night Renewing Serum. Incorporate the Night Renewing Serum after REVERSE Skin Lightening Toner and before REVERSE Skin Lightening Treatment every other evening and increase to every night as tolerated.

* Product only available in the U.S.

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Can the REVERSE Regimen be used on sensitive skin?

If your skin is excessively sensitive we recommend you protect the skin’s surface with our SOOTHE Regimen for Sensitive Skin. This regimen is clinically proven to reduce the appearance of redness in as little as five minutes.

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Can I use the AMP MD™ Micro-Exfoliating Roller with the REVERSE Regimen?

Yes. Once you have built up to twice a day usage of the REVERSE Regimen, you may begin using the AMP MD Micro-Exfoliating Roller in the evening after Steps 1 and 2 of the REVERSE Regimen. After rolling, follow with REVERSE Step 3. The REDEFINE Night Renewing Serum is optional when using the REVERSE Regimen because Step 3 already contains retinol which helps to reduce the appearance of lines and wrinkles.

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*Can I purchase the *REVERSE Skin Lightening Accelerator Pack and incorporate it into the REDEFINE or UNBLEMISH Regimens?

The *REVERSE Skin Lightening Accelerator Pack is developed and clinically tested to be used with the REVERSE Deep Exfoliating Wash and REVERSE Broad Spectrum SPF 50+ Sunscreen. Each step builds upon the previous to address stubborn dark marks and pigmentation. Skipping or substituting other products could hinder achieving maximum skin lightening results.

* Product only available in the U.S.

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Can I purchase the REVERSE Dual Active Brightening Complex and incorporate it into the REDEFINE or UNBLEMISH Regimens?

The REVERSE Dual Active Brightening Complex is developed and clinically tested with the REVERSE Regimen products: Deep Exfoliating Wash, Intensive Brightening Toner and Broad Spectrum SPF 50+ Sunscreen. For best results, use the complete REVERSE Regimen as directed. Each step builds upon the previous to address every aspect of brown spots, dullness, and discoloration. Used in combination, the formulations provide exfoliation, skin brightening, and broad spectrum sun protection. Skipping any step could hinder achieving maximum results.

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Can I use the REDEFINE Regimen, AMP MD Micro-Exfoliating Roller and the REVERSE Dual Active Brightening Complex in place of the REDEFINE Night Renewing Serum?

The REVERSE Dual Active Brightening Complex was developed and clinically tested with the REVERSE products: Deep Exfoliating Wash, Intensive Brightening Toner, and Broad Spectrum SPF 50+ Sunscreen, as well as the REDEFINE AMP MD Micro-Exfoliating Roller.

For best results, use the complete REDEFINE Regimen and AMP MD Micro-Exfoliating Roller as directed and tolerated. If you also wish to address dullness and discoloration you can use the REVERSE Regimen and ramp up to twice daily use, then introduce the REDEFINE AMP MD Micro-Exfoliating Roller as directed and tolerated. For a customized recommendation, visit the Rodan + Fields Solution Tool.

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* Did you discontinue the former REVERSE Regimen with Deep Exfoliating Wash, *Skin Lightening Toner, Skin Lightening Treatment and Broad Spectrum SPF 50+ ?

The REVERSE Deep Exfoliating Wash and Broad Spectrum SPF 50+ Sunscreen are available for sale within the REVERSE Regimen and as individual products. We also sell the Skin Lightening Toner and Skin Lightening Treatment together in the *REVERSE Skin Lightening Accelerator Pack. We recommend that you purchase and use the REVERSE Deep Exfoliating Wash and Broad Spectrum SPF 50+ with the REVERSE Skin Lightening Accelerator Pack for best results.

* Product only available in the U.S.

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How do I use the REVERSE AMP IT UP SPECIAL? REVERSE Regimen and AMP MD

Once you have ramped up to twice-a-day usage of the REVERSE Regimen, you can begin using the AMP MD™ Micro-Exfoliating Roller in the evening.

For best results, follow these steps at least three nights per week, ramping up to every night as tolerated.
1. In the evening, remove makeup with a non-oily makeup-removing cloth (such as REDEFINE Eye Cloths). Cleanse with REVERSE Deep Exfoliating Wash and follow with REVERSE Intensive Brightening Toner.
2. Divide face into sections (forehead, right side, left side, chin, nose and neck) and with moderate and comfortable pressure, roll the AMP MD Micro-Exfoliating Roller over each section 4-10 times, changing directions with each pass: vertically, horizontally, in a diagonal from upper left to lower right, and in a diagonal from upper right to lower left.
3. After rolling, apply REVERSE Dual Active Brightening Complex (optional: Layer on REDEFINE Night Renewing Serum) and, if needed, follow up with a moisturizer (REDEFINE Overnight Restorative Cream).

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How do I use the Acute Care™ REVERSE Special?

For best results, follow these steps:
1. In the evening, remove makeup with a non-oily makeup-removing cloth (such as REDEFINE Eye Cloths). Cleanse your face with REVERSE Deep Exfoliating Wash, rinse and pat dry. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate cones and smooth out any bubbles.
4. Follow with the rest of the REVERSE nighttime Regimen, staying at least ¼ inch away from ACUTE CARE.

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How do I use the REVERSE REGIMEN AMP IT UP SPECIAL if I also purchase ACUTE CARE™?

For best results, follow these steps:

1. In the evening, remove makeup with a non-oily makeup-removing cloth (such as REDEFINE Eye Cloths). Cleanse with REVERSE Deep Exfoliating Wash.
2. Divide face into sections (forehead, right side, left side, chin, nose and neck) and with moderate and comfortable pressure, roll the AMP MD Exfoliating Roller over each section 4-10 times, changing directions with each pass: vertically, horizontally, in a diagonal from upper left to lower right, and in a diagonal from upper right to lower left.
3. After rolling, apply ACUTE CARE to expression lines as directed. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream or toner.
4. Layer REVERSE Dual Active Brightening Complex* to entire face and neck. It will dry down in approximately 45 seconds.
5. Apply moisturizer as needed, staying at least ¼ inch away from ACUTE CARE.

*REVERSE Dual Active Brightening Complex contains a healthy dose of retinol to smooth the appearance of lines. For further benefits, you may then layer REDEFINE Night Renewing Serum, which contains retinol and peptides.

SOOTHE

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How does the SOOTHE Regimen work?

The SOOTHE Regimen has been carefully formulated with ingredients specifically designed for sensitive skin. SOOTHE Gentle Cream Wash emulsifies makeup and other skin impurities. SOOTHE Sensitive Skin Treatment contains the OTCs Allantoin and dimethicone that alleviate minor cuts, burns, and peeling associated with dryness. And RFp3, our proprietary peptide technology that combines peptides with a protease inhibitor to neutralize triggers and pacify irritable skin. Optical filters help reduce the appearance of redness and botanicals comfort dry skin. SOOTHE Moisture Replenishing Cream utilizes unique patent-pending RF COLD FISSION™ to keep ingredients together in an elegant base without the use of emulsifiers. SOOTHE Mineral Sunscreen SPF 30 uses only physical sunscreens (zinc oxide and titanium dioxide) to deflect damaging ultraviolet rays and keep the surface of the skin cool to help prevent flushing.

Please read the SOOTHE Regimen brochure before using the SOOTHE Regimen. It contains usage instructions for best results.

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When can I expect to see results from the SOOTHE Regimen?

With your first use, the SOOTHE Regimen will help relieve your skin of dryness and visible redness. Our clinical results demonstrated a visible improvement in redness, peeling, dryness, and overall irritation due to dry, cracked, or chapped skin in five minutes.
Within days to weeks, depending on the sensitivity of your skin, your skin will feel comfortable, smooth and soft with a visible reduction in facial redness. Over time, the ingredients in the SOOTHE Regimen will help support your natural skin barrier, allowing your skin to become more resilient.
In an independent clinical study, subjects with hyper-sensitive skin achieved the following results:
• REDNESS: 56% reduction after five minutes* and 67% reduction after two weeks
• PEELING: 80% reduction after five minutes* and 80% reduction after two weeks
• DRYNESS: 79% reduction after five minutes* and 74% reduction after two weeks
• STINGING: 60% reduction after five minutes* and 90% reduction after two weeks
• Overall irritation due to dry, cracked, or chapped skin 78% after just five minutes* and 72% reduction after two weeks *Five minute results were using SOOTHE Sensitive Skin Treatment

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Do I need to use all the steps in the SOOTHE Regimen to get results?

For best results we recommend using the complete SOOTHE Regimen. Skipping any one step can minimize results.

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How long should I use the SOOTHE Regimen?

Those with chronic sensitivity that results in skin reacting to common physiological and environmental stressors may need to be on the SOOTHE Regimen indefinitely. However, if your sensitivity is more occasional than chronic, you may be able to tolerate stronger products once you have kept your sensitive skin under control for at least 60 days. Before making any changes, we recommend you test the products using the following instructions for three days, three times a day:

  1. Apply a small amount of the product on your jawline or neck. If you’re testing a cleanser, apply it for 30 seconds, and then rinse it off.
  2. Apply each product on a separate area. When you test again, reapply the products in the same area as originally applied.
  3. Watch for any signs of redness, dryness, irritation or swelling.
    1. If you determine your skin can tolerate more active products, you may begin adding them to your daily skincare routine every other day, building up to daily usage.

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Can I use the SOOTHE Regimen if I am pregnant or nursing?

We recommend that a woman who is pregnant or nursing consult with her doctor about the use of products and/or cosmetic tools or before making any changes regarding her skincare routine. Providing the appropriate ingredient lists will help inform the doctor. Click here for the Rodan + Fields ingredient list.

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Can I use the SOOTHE Regimen if I'm taking prescription medications?

If you are taking prescription medications, we always recommend consulting your doctor regarding your skincare routine. This is as simple as sending the SOOTHE Regimen ingredient list to your healthcare provider for review.

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Can I use the REDEFINE MACRO Exfoliator if I am using the SOOTHE Regimen?

The REDEFINE MACRO Exfoliator is retired however if you have one please utilize this response.

If you have sensitive skin, do not use the MACRO Exfoliator. Sensitive skin is sometimes described in scientific literature as having a compromised barrier. Sensitive skin can benefit from OTC skin protectants, such as dimethicone and allantoin, as found in the SOOTHE Sensitive Skin Treatment.

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Can I use the SOOTHE Regimen on rosacea, eczema or psoriasis?

If you have questions about treating any medical condition such as rosacea, eczema or psoriasis, contact your dermatologist to determine the best treatment. If you are considering SOOTHE for sensitive skin it will be useful to take the SOOTHE Regimen ingredient list with you when discussing options.

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Is there a way to try the SOOTHE Regimen if I am afraid to use it because I have very sensitive skin?

If you have concerns that your skin may be reactive or sensitive to certain ingredients, apply any new product in a small area on the jawline before introducing it on your face.

We recommend you test products using the following instructions for three days, three times a day:

  1. Apply a small amount of the product on your jawline or neck. If you’re testing a cleanser, apply it for 30 seconds, and then rinse it off.
  2. Apply each product on a separate area. When you test again, reapply the products in the same area as originally applied.
  3. Watch for any signs of redness, dryness, irritation or swelling.

If you determine you are sensitive to a product, discontinue use. You may want to consider consulting your physician for further testing to determine which ingredient(s) causes sensitivity so that you may avoid using products containing that ingredient in the future. This is as simple as sending the SOOTHE Regimen ingredient list to your healthcare provider for review.

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Sunscreen irritates my sensitive skin. Can I skip this step?

People with sensitive skin need to be especially diligent about sun protection because sun exposure can trigger sensitive skin. SOOTHE Mineral Sunscreen SPF 30 contains only mineral-based sunscreen ingredients (zinc oxide and titanium dioxide) that deflect the sun's rays, keeping the skin's surface cooler to minimize the appearance of facial redness. Additionally, by deflecting the sun's rays, fewer free radicals are generated/formed, which is another one of the triggers those with sensitive skin should avoid.

SOOTHE Mineral Sunscreen SPF 30 is a lightweight formula free of chemical sunscreens, fragrances, dyes or alcohol that can irritate sensitive skin. It conditions skin with panthenol and glycerin, helps protect skin's natural barrier wand provides antioxidant benefits with vitamin E and licorice root extract.

If you are still concerned, we recommend you test the product on a small area before using on your entire face.

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Why do I need to shake SOOTHE Mineral Sunscreen?

SOOTHE Mineral Sunscreen SPF 30 thickens as it rests in the bottle. When shaken, its fluidity is restored for ease of dispensing and application.

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What is an emulsifier?

Emulsifiers allow rich oils to be combined with aqueous ingredients creating elegant creams and lotions. Emulsifiers are widely used, but for those with sensitive skin, they can trip the inflammatory cascade. With RF COLD FISSION™, we're able to give sensitive skin the ingredients it needs in an elegant formulation without the emulsifying ingredients that can cause irritation.

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I'm concerned that SOOTHE Moisture Replenishing Cream will be too much for my oily skin.

If your skin is excessively oily, use SOOTHE Gentle Cream Wash, apply Sensitive Skin Treatment and layer Mineral Sunscreen SPF 30 in the morning. In the evening, follow with Sensitive Skin Treatment and apply Moisture Replenishing Cream only as needed.

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Will SOOTHE Moisture Replenishing Cream cause my skin to breakout?

Acne can be triggered by stress, hormonal changes, mechanical friction, bacteria or a change in medications. SOOTHE is formulated to help calm and is less likely to react adversely to your skin. However, if your skin is prone to breakouts, refer to the Solution Tool to discover how the doctors combine the UNBLEMISH Regimen with the SOOTHE Regimen.

To start, follow the directions for the SOOTHE Regimen--read the brochure and patch test all of the products.
Use the UNBLEMISH Acne Treatment Sulfur Wash (and Paste) like this:
Use UNBLEMISH Acne Treatment Sulfur Wash once or twice a day to address clogged pores and slight breakouts and calm skin. Always follow with the remainder of your skincare routine.
If skin is not sensitive, you may also lightly exfoliate skin with ENHANCEMENT Micro-Dermabrasion Paste ON WET SKIN.
Tips--if skin feels dry: wipe off-versus rinse off the Gentle Cream Wash, Use the Micro-Dermabrasion Paste 1-3 times a week to buff off flakes and apply more SOOTHE Sensitive Skin Treatment as needed.
If skin feels oily-rinse off the Gentle Cream Wash, use the Paste 1-3 times a week and SKIP Moisture Replenishing Cream.
Those that wear foundation may also like the Mineral Peptide powders to help reduce the oiliness and underlying redness

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What causes sensitive skin?

The skin’s natural lipid barrier is designed to hold moisture, cool the skin through release of moisture and prevent irritants from penetrating into the skin. When that barrier is compromised, due to genetic predisposition or environmental factors, your skin loses water faster and is more exposed to irritation from external triggers.

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What environmental factors can trigger sensitive skin?

There are a number of environmental triggers that can cause sensitivity in skin, including oxidative stress caused by free radicals, climate change, pollution, smoke, smog, sun exposure, friction or just plain old product overload. Even those whose skin is usually calm throughout the rest of the year can experience bouts of seasonal sensitivity during the dryer, harsher, winter months.

The SOOTHE Regimen helps to reduce dryness, cracked, or chapped skin so that you can take comfort in having a calm, healthy-looking complexion every day.

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Can the SOOTHE Regimen be used on the body?

Yes, you can use the SOOTHE Regimen on your body. Many Customers use SOOTHE products on their neck and chest. Medical personal, restaurant workers and those in cold harsh climates use the SOOTHE Regimen on their hands or elbows. If your skin does not improve, we suggest that you visit a local dermatologist for further treatment.

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What products should I avoid if I have extremely sensitive skin?

Avoid exfoliating or desquamating products, including our ENHANCEMENTS Micro-Dermabrasion Paste and REDEFINE Night Renewing Serum, REVERSE Deep Exfoliating Wash, and AMP MD Micro-Exfoliating Roller. Visit the Solution Tool for a customized skincare routine based on your needs, based on the expertise of Dr. Katie Rodan and Dr. Kathy Fields.

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*What REDEFINE products can I use with SOOTHE?

People who use SOOTHE also enjoy REDEFINE Multi-Function Eye Cream, Eye Cloths and Lip Renewing Serum.
REDEFINE Eye Cloths are a powerful eye area treatment and gentle makeup remover all in one by gently removing eye makeup while simultaneously providing the sensitive eye area with powerful overnight anti-aging and restorative benefits. Cloths reduce puffiness and fine lines without stinging.

REDEFINE Multi-Function Eye Cream combines powerful peptides to minimize the appearance of crow’s-feet, helps reduce the appearance of both puffiness and dark under eye circles while special optical diffusers noticeably brighten the eye area. This formula is ideal for maintaining the delicate skin around the eyes.

REDEFINE Lip Renewing Serum Restore and maintain your fuller, younger-looking lips. It’s rich with peptides and antioxidants, including vitamin E, to help lips retain their natural moisture, visibly smooth lip texture and reduce the appearance of lip wrinkles.

You may also wish to try the following products:
ENHANCEMENTS Mineral Peptides SPF 20 Infused with patent-pending RFp3 technology, is a multi-benefit treatment that enhances skin’s resiliency to the irritating and aging impacts of oxidative stress. Soothes skin and provides sun protection while light-deflecting minerals immediately create a more even-toned complexion and reduces the appearance of skin redness.

ESSENTIALS Vitamin D3 Oral supplementation of Vitamin D3, the most absorbable form, helps to maintain health and wellness without the harmful effects of the sun.

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How do I use REDEFINE Night Renewing Serum with my SOOTHE Regimen?

If you have sensitive skin, we do not recommend using REDEFINE Night Renewing Serum. Keeping inflammation under control is a critical step to slowing the visible signs of aging. With continued use of the SOOTHE Regimen your skin will look calm, even and more radiant. And, of course, a broad spectrum sunscreen is the most important weapon in your anti-aging arsenal. SOOTHE Mineral Sunscreen SPF 30 is optimally formulated to protect sensitive skin from accelerated aging due to the sun.

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Can infants or children use SOOTHE products?

For anyone under two years of age or if there is a health concern, we advise:

1) Consult with the pediatrician and provide him/her the ingredient list and brochure. Click here for a complete list of Rodan + Fields products and ingredients. Ingredient lists are also available for each product on the product packaging and on Rodan + Fields product websites.

2) As the SOOTHE Brochure directs, patch test the products on separate areas near the place of planned application three times a day for three days on a small area to see if the skin can acclimate to the formulations.

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How do I use the ACUTE CARE™ with the SOOTHE Regimen?

ACUTE CARE can be used with the SOOTHE Regimen, but not on areas of sensitivity, redness or irritation. For best results, follow these steps:
1. Cleanse your face with SOOTHE Gentle Cream Wash rinse and pat dry. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate cones and smooth out any bubbles. Do not apply ACUTE CARE over areas of sensitivity, redness or irritation.
4. Follow with the rest of the SOOTHE nighttime Regimen, staying at least ¼ inch away from ACUTE CARE.

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Can the REVERSE Regimen be used on sensitive skin?

If your skin is sensitive we recommend you protect the skin’s surface with our SOOTHE Regimen for Sensitive, Irritated Skin and Facial Redness. This regimen is clinically proven to reduce redness and irritation in as little as five minutes.

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Can I use the REDEFINE AMP MD System with the SOOTHE Regimen?

The AMP MD Micro-Exfoliating Roller has been clinically tested with our REDEFINE Regimen and REVERSE Regimen. We do not recommend you use the AMP MD Micro-Exfoliating Roller with the SOOTHE Regimen.

UNBLEMISH

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How does the UNBLEMISH Regimen work?

Based on Multi-Med® Therapy, the UNBLEMISH Regimen is a complete solution that tackles the acne process—clogged pores, trapped oil, inflammation and hyperpigmentation. Because breakouts are continuously forming under the surface of acne-prone skin, the multiple active ingredients in the UNBLEMISH Regimen should be used twice daily over the entire face to stop the acne process. With continued use, blemishes will be reduced and marks will appear to fade, and skin will look healthier and clearer.

Please read the UNBLEMISH Regimen brochure before using the UNBLEMISH Regimen. It contains usage instructions for best results.

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When can I expect to see results from the UNBLEMISH Regimen?

Most people see results in six to eight weeks with the UNBLEMISH Regimen. However, if your acne is severe, it may take longer before you see an improvement. The longer you use the products, the more visible the results will be.

In an independent six week clinical study, subjects with acne achieved the following results in acne lesions:
16%reduction after 2 weeks
42% reduction after 4 weeks
63% reduction after 6 weeks
If your skin does not improve within eight weeks of twice-a-day usage or you have cystic acne, we recommend you see a dermatologist.

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Do I need to use all the steps in the UNBLEMISH Regimen to get results?

For best results we recommend using the complete UNBLEMISH Regimen. Skipping any one step can minimize results.

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How long should I use the UNBLEMISH Regimen?

There is no cure for acne, but you can control it with the UNBLEMISH Regimen. Just because your skin is clear doesn’t mean it’s time to stop. Continuous use of the UNBLEMISH Regimen will help keep your skin clear. Once your skin has been acne free for an extended period of time, you may consider shifting to once-a-day use of the UNBLEMISH Regimen and start introducing our REDEFINE Regimen into your daily routine.

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Can I use the UNBLEMISH Regimen if I am pregnant or nursing?

We recommend that a woman who is pregnant or nursing consult with her doctor about her current products and/or the use of cosmetic tools or before making any changes regarding her skincare routine. Providing the appropriate ingredient lists will help inform the doctor. Click here for the Rodan + Fields ingredient list.

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Can I use the UNBLEMISH Regimen if I am taking prescription medications?

If you are taking prescription medications, we always recommend consulting your doctor regarding your skincare routine. This is as simple as sending the UNBLEMISH ingredient list for the UNBLEMISH Regimen to your healthcare provider for review.

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Can I use the REDEFINE MACRO Exfoliator if I am using the UNBLEMISH Regimen?

REDEFINE MACRO-Exfoliator is a retired product. However if you have purchased one follow this directive: Yes, you can use your MACRO Exfoliator while using the UNBLEMISH Regimen if you do not have active acne. If you have active acne, do not use the MACRO Exfoliator.

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Can a child under 12 use the UNBLEMISH Regimen?

If you are under the age of 12, we recommend the UNBLEMISH Regimen with Clarifying Toner.

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I only break out once a month. Do I need the entire UNBLEMISH Regimen?

Acne is acne. Whether you break out constantly or once a month, you need a full-face regimen to keep your acne at bay.

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My skin is looking clear. Now what should I do?

Acne is not curable but it can be controlled, and the right acne regimen may prevent new blemishes from forming. If the UNBLEMISH Regimen is helping to clear your skin, stay on it. There is no limit to the length of time you can use the UNBLEMISH Regimen. If you discontinue the UNBLEMISH Regimen, your blemishes are likely to return because the causes may be hormonal and genetic, among other reasons.

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I’m using the UNBLEMISH Regimen and my skin is dry. What should I do?

Slight tightness or mild redness may indicate that your skin is adjusting to the ingredients in the regimen. This is a common occurrence and may last up to two weeks. If you experience dryness while using the UNBLEMISH Regimen, layer a moisturizer over UNBLEMISH Dual Intensive Acne Treatment such as SOOTHE Sensitive Skin Treatment or SOOTHE Moisture Replenishing Cream

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Can the UNBLEMISH Regimen be used on my body?

You may use the UNBLEMISH Regimen to address body acne as well. Ramp up directed to twice a day as needed to control acne breakouts. Once a day, gently massage ENHANCEMENTS Micro-Dermabrasion Paste over the affected area on damp skin. Rinse the skin and pat dry. Then follow with the remaining UNBLEMISH Regimen and apply a lightweight moisturizer if skin feels dry. Be aware that Benzoyl Peroxide can bleach fabrics so wear white clothing and use white lines and towels.

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* Can the UNBLEMISH Regimen be used on dark skin?

UNBLEMISH Regimen has been shown to be safe and effective for use on all skin tones.

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I am using UNBLEMISH and my breakouts are getting worse. What should I do?

The blemish you see today has been forming under your skin for as long as two weeks. As you start a new acne regimen, the active ingredients may cause these blemishes to surface. This is a sign the products are working. Stick with it.

The acne cycle is also influenced by hormones, stress and other physiological and environmental factors, so there are many reasons for flare-ups. If you have been on the products for over a month and you are still experiencing increased breakouts, please contact the RF Connection at rfconnection@rodanandfields.com for assistance.

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What products can I use on the off times while I ramp up with the UNBLEMISH Regimen?

We recommend that you use mild cleansers, moisturizers and sunscreens as you ramp up to using the UNBLEMISH Regimen twice a day. Please avoid other products containing retinoids, alpha hydroxy acids such as glycolic, or any scrubs and mechanical brushes, as these can result in irritation. The SOOTHE Regimen is a good option.

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* What REDEFINE products can I use with UNBLEMISH?

People who use UNBLEMISH also enjoy REDEFINE Multi-Function Eye Cream, *Eye Cloths, *Lip Renewing Serum and Overnight Restorative Cream. You may also introduce REDEFINE Night Renewing Serum once you have built up to twice-a-day usage of UNBLEMISH.

* Product only available in the U.S.

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How do I use REDEFINE Night Renewing Serum with my UNBLEMISH Regimen?

We recommend that you allow your skin to acclimate to the UNBLEMISH Regimen for four weeks before introducing REDEFINE Night Renewing Serum. Incorporate the Night Renewing Serum after UNBLEMISH Dual Intensive Treatment every other evening and increase to every night as tolerated.

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I am allergic to sulfa drugs. Can I use UNBLEMISH Acne Treatment Sulfur Wash?

An allergy to oral sulfa medications like Bactrim, Septra, Trimethoprim or Sulfamethoxazole does not predispose one to an allergy to topical sulfur medications. If you are concerned about an allergy, you should consider trying a sensitivity test before beginning to use UNBLEMISH Acne Treatment Sulfur Wash:

  1. Apply a small amount of the cleanser on your jawline or neck for 30 seconds, and then rinse it off.
  2. Repeat this process three times a day in the same area as originally applied, for three days.
  3. Watch for any signs of redness, dryness, irritation or swelling.

If you determine you are sensitive to UNBLEMISH Acne Treatment Sulfur Wash, discontinue use and substitute REDEFINE Daily Cleansing Mask for your cleansing step.

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I am allergic to Benzoyl Peroxide. Can I use the UNBLEMISH Regimen?

You can still benefit from the UNBLEMISH Regimen by replacing UNBLEMISH Dual Intensive Acne Treatment with SOOTHE Sensitive Skin Treatment. This product, featuring RFp3 peptide technology which is a proprietary combination of two peptides and a protease inhibitor that work at the skin's surface to neutralize triggers and pacify skin clinically proven to help reduce the visible signs of redness that are common in acne prone skin. Please follow the usage instructions provided for the UNBLEMISH Regimen, found in the UNBLEMISH Regimen Brochure.

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What products should I use with UNBLEMISH Regimen to address dark marks?

If you wish to further brighten skin and fade dark marks as you manage acne you may add the REVERSE Regimen to your UNBLEMISH skincare routine:

WEEK ONE:
AM: UNBLEMISH Acne Treatment Sulfur Wash, Clarifying Toner, Dual Intensive Acne Treatment, Soothe Mineral Sunscreen every other morning
Alternate mornings use REVERSE Regimen Deep Exfoliating Wash, Intensive Brightening Toner, Dual Active Brightening Complex and Broad Spectrum SPF 50+ Sunscreen
PM: UNBLEMISH Acne Treatment Sulfur Wash, Clarifying Toner, Dual Intensive Acne Treatment

WEEK TWO:
AM: REVERSE Regimen Deep Exfoliating Wash, Intensive Brightening Toner, Dual Active Brightening Complex and Broad Spectrum SPF 50+ Sunscreen
PM: UNBLEMISH Acne Treatment Sulfur Wash, Clarifying Toner, Dual Intensive Acne Treatment

If skin becomes dry, layer a moisturizer over the REVERSE Dual Active Brightening Complex, and over UNBLEMISH Dual Intensive Acne Treatment such as SOOTHE Moisture Replenishing Cream.

If acne increases, use the UNBLEMISH Regimen Toner twice a day as directed for 3-5 days, or until the acne is again under control then transition to using REVERSE Regimen in the morning again.

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How do I use the ACUTE CARE™ UNBLEMISH SPECIAL WITH CLARIFYING TONER?

ACUTE CARE can be used with the UNBLEMISH Regimen, but not on active acne or red and sensitive areas. For best results, follow these steps:
1. In the evening, remove makeup with a non-oily makeup-removing cloth (such as REDEFINE Eye Cloths). Cleanse your face with UNBLEMISH Acne Treatment Sulfur Wash, rinse and pat dry. Skin must be completely clean and dry before you apply ACUTE CARE. Do not use any leave-on products underneath ACUTE CARE, including eye cream or toner.
2. Tear open the pouch and remove ACUTE CARE from the transparent container. Carefully remove the white protective film and do not touch the delicate microstructure. For best results, use immediately after opening.
3. Position ACUTE CARE over the wrinkle area and press the adhesive gently against relaxed skin (do not stretch the skin). Gently press to activate cones and smooth out any bubbles. (Do not apply ACUTE CARE on active acne. See above instructions).
4. Follow with the rest of the UNBLEMISH nighttime Regimen, staying at least ¼ inch away from ACUTE CARE.

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Why aren’t the UNBLEMISH pumps clear so I can tell when I am running low?

The opaque color of the pumps is necessary to maintain the functionality, stability and compatibility of the formula. We cannot change the color of the pumps and keep the integrity of the product intact.

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Can I use the REDEFINE AMP MD System with the UNBLEMISH Regimen?

The AMP MD System has been clinically tested with our REDEFINE Regimen. We do not recommend you use the AMP MD System with the UNBLEMISH Regimen. However, if you are not experiencing active breakouts, you may use the UNBLEMISH Regimen in the morning and the REDEFINE Regimen and the AMP MD System in the evening. Do not use the AMP MD Micro-Exfoliating Roller on active acne.

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My UNBLEMISH Pump stopped working, what should I do?

UNBLEMISH Dual Intensive Acne Treatment is packaged in a 2-sided pump meant to dispense two different formulas at the same time. The product in the dual pump is viscous, which can cause air bubbles if the product is not stored upright. In order to bring the product back to the bottom of the chamber to dispense product correctly, the product should be held upright and tapped firmly on a hard surface.