R+F BEAUTY REWARDS: NEW CUSTOMERS SAVE 25% ON FIRST ORDER SHOP NOW
Sign in
YOUR SESSION IS ABOUT TO EXPIRE:
Rodan & Fields Beauty, LLC, f/k/a Rodan & Fields, LLC, (“R+F,” “we,” “us,” or “our”) operates R+F Beauty Rewards (the “R+F Beauty Rewards” or “Program”), which provides customers the ability to earn points based on purchases and interactions with R+F (“Points”) redeemable for certain dollar-off vouchers and product rewards. These Terms and Conditions (the “Program Terms”) govern our respective rights and obligations with respect to your participation in the Program and supersede previous versions of the Program Terms.
Your enrollment and continued participation in the Program constitutes your agreement to these Program Terms, as may be modified from time to time, as well as R+F’s Terms and Conditions and Privacy Policy, and any other specific programs referenced herein, which are incorporated into these Program Terms. R+F reserves the right to modify these Program Terms at any time. Where we materially update the Program Terms, we will provide you appropriate notice. If you do not agree with these Program Terms, you are not permitted to sign up for or participate in the Program. By enrolling in the Program, you consent to receive electronic communications from R+F related to the Program, including but not limited to Points balance updates, Rewards notifications, Program changes, and promotional offers.
FOR CUSTOMERS IN THE UNITED STATES, YOU AGREE TO SUBMIT ALL DISPUTES CONCERNING THE PROGRAM, THE PROGRAM TERMS, YOUR USE OF THE RODAN + FIELDS WEBSITE, AND ANY PRODUCTS OR SERVICES YOU PURCHASE FROM RODAN + FIELDS, TO CONFIDENTIAL, BINDING INDIVIDUAL ARBITRATION IN ACCORDANCE WITH THE FULL ARBITRATION AGREEMENT SET FORTH IN THE GENERAL TERMS & CONDITIONS AVAILABLE HERE. BY AGREEING TO THE ARBITRATION AGREEMENT, YOU ARE (1) WAIVING YOUR RIGHT TO PURSUE RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS, AND (2) ARE ONLY PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST RODAN + FIELDS ON AN INDIVIDUAL BASIS, NOT AS A CLASS REPRESENTATIVE OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. THE ARBITRATION AGREEMENT COVERS ALL DISPUTES, INCLUDING BUT NOT LIMITED TO PRODUCT LIABILITY CLAIMS. THE ARBITRATION CLAUSE DOES NOT APPLY TO CLAIMS THAT CAN BE BROUGHT IN SMALL CLAIMS COURT AND INTELLECTUAL PROPERTY CLAIMS.
I. Eligibility and Enrollment; Your Account
To become a “Member” of R+F Beauty Rewards, you must have a current R+F Retail Customer or Preferred Customer account (an “Account”) and affirmatively enroll in the Program and agree to these Program Terms. Members must be eighteen (18) years or older and reside in the United States to register for an Account and become a Member of the Program. Corporate and business accounts operated on behalf of a legal entity and Brand Consultants are not eligible to participate in the Program. R+F employees are not eligible to participate in the Program. Members acknowledge and agree that participation in the Program is entirely voluntary.
One Account is permitted per person, and Accounts are non-transferable and may not be shared. Members are responsible for providing truthful and complete information in signing up for an Account and becoming Members of the Program, and must keep Account information up to date. Members are solely responsible for maintaining the confidentiality and security of their Account credentials and for all activity that occurs under their Account. R+F will not be liable for any unauthorized access to, or use of, a Member’s Account. Members must promptly notify R+F of any unauthorized use of their Account or any other breach of security.
R+F reserves the right to refuse membership or cancel an existing membership where it determines in its sole discretion that an individual does not meet the eligibility requirements, a Member has provided inaccurate or fraudulent Account information, an Account is being used by multiple individuals, or for any other reason determined by R+F.
You can terminate your participation in R+F Beauty Rewards at any time by contacting Rodan + Fields Customer Care at (415) 273-8000 or via email: rfbeautyrewards@rodanandfields.com or via the online account management portal. For more information, please visit our Notice of Financial Incentive. If you terminate your participation in the Program and/or cancel your Rodan + Fields Preferred Customer or Retail Customer account, all accumulated Points and unused Rewards will be permanently forfeited. For PC Perks accounts, if you cancel your subscription, your account will be deleted along with all benefits associated with the account, including those related to R+F Beauty Rewards. If you wish to retain your R+F Beauty Rewards account and related benefits after you cancel your PC Perks account, you must create a new Retail Customer account, opt-in to the R+F Beauty Rewards Program, and contact Customer Service at rfbeautyrewards@rodanandfields.com within 120 days of terminating your PC Account.
II. Earning Points
Base Earn on Qualifying Purchases. Members earn two (2) Points for every dollar ($1.00 USD) spent on eligible purchases of R+F products (the “Base Earn Rate”) when signed into their online Account, including subscription orders as part of PC Perks (a “Qualifying Purchase”). PC Perks members have the opportunity to earn Bonus Points on one recurring subscription order placed every 30 to 90 days following an initial qualifying subscription order. For more information, please consult the PC Perks Terms & Conditions. Points are rounded up where the fractional value is $0.50 or greater and rounded down where it is less than $0.50. Fractional Points will not be awarded. For example, if a Member makes a Qualifying Purchase totaling $99.45, the Member will be awarded 198 Points, whereas if a Member makes a Qualifying Purchase totaling $99.50, the Member will be awarded 200 Points.
If a Qualifying Purchase is cancelled or returned, associated Points earned through the Qualifying Purchase will be removed from the Member’s Account in accordance with Section V (below).
Non-Transactional Earning Opportunities. In certain situations, Members may be eligible to earn Points outside of standard Qualifying Purchases by engaging in certain non-purchase/non-transactional earning (NTE) opportunities. R+F may offer these NTE opportunities from time-to-time in its sole discretion and reserves the right to modify, suspend, or cease offering any and all NTE opportunities without notice. R+F will provide details related to each NTE opportunity when they become available, which may include the opportunity to earn points based on completion of the Solution Tool via Revive, following R+F designated social media accounts, and submitting product reviews.
Bonus Earning Opportunities. From time-to-time, R+F may introduce limited-time offers and campaigns whereby Members can earn Points above the Base Earn Rate by engaging in specific activities, such as purchasing certain products during a prescribed time period (“Bonus Points”). For example, for a limited period of time, the purchase of certain products may yield more than 2 Points per every $1 spent. The mechanics, rules, and restrictions for each Bonus Points opportunity will be described at the time the promotion is announced. R+F reserves the right to modify, suspend, or cease offering any and all Bonus Points opportunities, with or without notice.
PC Perks members have the opportunity to earn Bonus Points on one recurring subscription order placed every 30 to 90 days following an initial qualifying subscription order. For more information, please consult the PC Perks Terms & Conditions.
If you have questions regarding your Points, including if you believe you are missing Points or if Points have not been properly awarded, please contact Customer Care as described in Section XV below.
III. Earnings Restrictions
Points earned on a Qualifying Purchase are credited to a Member’s Account in a pending status and generally become eligible for redemption after 15 days if there are no returns or exchanges. Points earned through NTE opportunities are generally credited to the Account within 24 hours of the qualifying action being verified.
Points are not awarded for any transactions made when the Member was not signed in to their Account, and R+F will not award Points retroactively for purchases made or non-transactional engagement completed before an individual becomes a Member or when a Member was not signed into their Account. Points are calculated based on the actual amount paid by a Member after all discounts and promotions are applied, excluding taxes and fees. Points are not earned on taxes, shipping and handling fees, promotional credits, gift cards, Dollar-off Vouchers, donations, or purchases made through third-party channels or at third-party stores.
Members are solely responsible for any federal, state, or local tax obligations arising from their participation in the Program, including the receipt of any Points, Rewards, or other benefits.
IV. Returns and Point Reversals
Points earned on a Qualifying Purchase will be reversed and removed from a Member Account where the Member returns and/or receives a refund on the Qualifying Purchase. Points will be adjusted proportionally to reflect the final amount paid after the refund. For example, if a Member makes a Qualifying Purchase worth one hundred dollars ($100.00 USD) (200 Points), and returns fifty dollars ($50.00 USD) worth of the Qualifying Purchase, 100 Points will be removed from the Member’s Account. Additionally, where a Member earned Bonus Points above the Base Earn Rate on a Qualifying Purchase, these Points will be reversed upon return of the Qualifying Purchase as well.
Where a return causes a Member’s Points balance to fall below zero, the negative balance will be recovered against the Member’s next purchase.
Dollar-off Vouchers used to purchase products will not be reinstated upon the return of a Qualifying Purchase. Product Reward items are not eligible for return or exchange and Points are not reinstated on return. Where a Member returns other items in the same order as a Product Reward, the Product Reward is excluded from the return.
V. Rewards Redemption and Expiration
Once eligible, Points may be redeemed for certain discounts and products, including “Dollar-off Vouchers” and “Product Rewards” (collectively “Rewards”) through the “Rewards Store” accessible through the Member Account. The contents and availability of Dollar-off Vouchers and available Product Rewards within the Rewards Store are subject to change without notice. R+F makes no guarantees regarding the availability of Dollar-off Vouchers and Product Rewards offered in the Rewards Store.
• Dollar-off Vouchers allow Members to exchange Points for single-use discount vouchers applicable to a Member’s purchase at checkout. Dollar-off Vouchers may only be applied to orders totaling at least forty dollars ($40.00 USD) (excluding promotions, vouchers, taxes, fees, and shipping). Dollar-off Vouchers will be applied against a Member’s purchase subtotal after any sitewide discounts or promotions have been applied unless an applicable exception applies. Members may only use one Dollar-off Voucher per order.
• The entire value of a Dollar-off Voucher will be applied to the purchase, and any residual value remaining will be forfeited. The value of Dollar-off Voucher will not be restored if a product is returned.
• Product Rewards allow Members to exchange Points for certain full-size and miniature-size products through the Reward Store. Product Rewards may only be redeemed as part of an order of at least forty dollars ($40.00 USD) or more (excluding promotions, vouchers, taxes, fees, and shipping) and will not ship alone.
Redemption of Points for any Dollar-off Voucher or Reward is final, and Points will be deducted from the Member’s Account immediately upon redemption. Points will not be reinstated once redemption is confirmed, even if a product is returned. Product Rewards cannot be returned or exchanged.
Product Rewards and Dollar-off Vouchers are valid for 30 days from redemption. If a Reward is not used within that period, it is forfeited, and Points used to redeem the Reward will not be reinstated. Where a Reward is attached to a future-dated subscription order that falls outside the 30-day window, the Reward will expire if not used prior to the expiration period and Points will not be reinstated.
Rewards are non-transferable and may only be used by the Member whose account they are attached to. Rewards have no cash or monetary value and cannot be exchanged for cash.
The Rewards Store is a limited, curated selection of products that may be personalized based on your purchase history, loyalty activity, product preferences, and available inventory. Reward options may vary by Member and are subject to availability. Not all R+F products will be available for redemption, and personalized Rewards are intended to support product discovery.
VI. Points Expiration
There is no limit on the number of Points a Member may accumulate. Points expire on a rolling inactivity basis: if a Member does not complete a Qualifying Purchase within any consecutive twelve (12) month period, all Points in the Member’s Account will expire and be forfeited. Expired Points are non-recoverable. Only Qualifying Purchases reset the expiration clock; NTE opportunities and redeeming Points for Rewards do not.
Points carry no cash value and do not create any vested right, entitlement, or legitimate expectation of continued availability. R+F is not responsible for lost or stolen Points. Points are non-transferable and cannot be shared, gifted, sold, or exchanged. Any attempt to transfer, sell, or exchange Points, Dollar-off Vouchers, or Product Rewards is strictly prohibited and may result in immediate termination of a Member's Account and forfeiture of all accumulated Points, Dollar-off Vouchers, and Product Rewards.
In the event of a Member’s death or legal incapacity, all Points, Dollar-off Vouchers, and Product Rewards in the Member’s Account will be forfeited and are not transferable to any estate, heir, successor, or assignee. R+F may close the Account of a deceased or legally incapacitated Member upon receipt of reasonable documentation.
R+F reserves the right, in its sole and absolute discretion, to award, withhold, adjust, or remove Points in a manner different from that described in these Program Terms, for any reason or no reason, without prior notice to the Member. For questions, please contact Customer Care as described in Section XV (below).
VII. PC Perks
R+F Beauty Rewards Members are eligible to participate in PC Perks, which offers certain benefits, rewards, offers, or other promotional opportunities off of subscription orders as described in the PC Perks Terms and Conditions. Customers that enroll in PC Perks on or after August 1, 2026 are automatically enrolled in R+F Beauty Rewards and earn Points on subscription and one-time/ad hoc orders. Participation in PC Perks is subject to any eligibility criteria, benefit limitations, expiration terms, and other conditions communicated in connection with PC Perks, including the PC Perks Terms and Conditions, which are incorporated into these Terms by reference. As noted above, your R+F Beauty Rewards account is linked to your PC Perks account. If you wish to retain a R+F Beauty Rewards account and related benefits after canceling your PC Perks account, you must create a new Retail Customer account, opt-in to the R+F Beauty Rewards Program, and contact Customer Service at rfbeautyrewards@rodanandfields.com within 120 days of terminating your PC Account.
VIII. Violation of Program Terms
If R+F reasonably suspects a Member has violated these Program Terms or any other applicable terms governing the Member’s Account, R+F reserves the right to suspend, restrict, or terminate the Member’s Account and participation in the Program, and to revoke or forfeit any or all Points, Rewards, or benefits associated with such Account. Violations include, without limitation, fraud, misrepresentation, abuse of the Program, manipulation of Points accrual or redemption, unauthorized use of another Member's Account, sale or barter of Points or Rewards, use of bots or automated tools to interact with the Program, and any conduct that R+F determines to be detrimental to the integrity of the Program or harmful to R+F or other Members.
A Member whose Account has been suspended or terminated under this section may be permanently barred from future participation in the Program. R+F further reserves the right to pursue all available legal remedies. Members who believe an enforcement action was applied in error may submit an appeal to R+F Customer Support by contacting us as described in Section XV below within thirty (30) days of the action being communicated; R+F will provide a written determination within fourteen (14) business days, and such determination is final.
R+F shall not be liable to any Member or any third party for any action taken pursuant to this section, including but not limited to any loss of Points, Rewards, benefits, or other entitlements.
IX. Modification or Termination of Program
R+F reserves the right, in its sole discretion, to modify, suspend, or terminate the Program, in whole or in part, at any time. Non-material changes, including, but not limited to, addition of new Rewards, changes to existing Rewards offerings, or introduction of Bonus Points campaigns and NTE opportunities, may be implemented without advance notice. A Member's continued participation in the Program following notification of a material change constitutes acceptance of the modified Program Terms.
In the event of Program termination, R+F will provide Members reasonable advance notice. Upon expiration of the notice period, all unredeemed Points, Dollar-off Vouchers, and Product Rewards will be forfeited without compensation. Members acknowledge that no damages or other remedy will be owed in connection with any modification, suspension, or termination of the Program.
X. Privacy
R+F collects and processes your personal information, including your Membership and Account information, in accordance with our Privacy Policy. As defined by applicable privacy laws, the Program may be considered a “financial incentive” or “bona fide loyalty program.” The good-faith estimate of the value of a Member’s data is reasonably related to the value of the benefits provided through the Program. Please see our Notice of Financial Incentive for more information. Depending on your state of residence, you may have certain rights related to the way we process your personal information in relation to the Program, including the right to opt out of the financial incentive or withdraw from the Program at any time without penalty by contacting R+F Customer Support or deactivating your Account. As indicated above, if you withdraw from the Program or terminate your Rodan + Fields customer Account, you will forfeit all accumulated Points and Rewards and will be unable to recover these Points and Rewards. For more information, please visit Section VII (Your Rights Regarding Your PI) of our Privacy Policy.
XI. Warranty Disclaimers
The Program, including all Points, Dollar-off Vouchers, Product Rewards, the Rewards Store, and any products or experiences made available through the Program, is provided on an "as is" and "as available" basis, without any warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by applicable law, R+F disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
R+F does not warrant that the Program or any associated platform will be available, uninterrupted, secure, or error-free, that any Points or Rewards will remain available indefinitely, or that any defects will be corrected.
R+F shall not be liable for any delay or failure to perform any obligation under these Program Terms, including the administration of the Program, the crediting of Points, or the availability of Rewards and the Rewards Store, to the extent such delay or failure is caused by events beyond R+F’s reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, internet or telecommunications failures, cyberattacks, labor disputes, or supply chain disruptions.
XII. Release of Liability
Member releases R+F, its parent, subsidiary, and affiliate entities, and their respective officers, directors, employees, agents, successors, and assigns (collectively, the “Released Parties”) from and against any and all claims, damages, losses, costs, and liabilities relating to Member's Account, the Program, and/or these Program Terms.
To the fullest extent permitted by applicable law, in no event shall R+F or the Released Parties be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of Points, loss of anticipated benefits, loss of data, or loss of goodwill, arising out of or in connection with the Program, these Program Terms, or a Member’s participation in the Program, regardless of the theory of liability and even if R+F has been advised of the possibility of such damages.
XIII. Dispute Resolution and Governing Law
Any dispute arising out of or relating to the Program or these Program Terms shall be resolved in accordance with the dispute resolution and governing law provisions in R+F’s general Terms and Conditions, which are incorporated herein by reference and control in the event of any conflict with these Program Terms. By enrolling in the Program, Members agree to be bound by those provisions, including any mandatory arbitration, class action waiver, or forum selection clauses.
XIV. General
If any provision of these Program Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties’ original intent.
These Program Terms, together with the R+F general Terms and Conditions and Privacy Policy, constitute the full agreement between you and R+F in relation to the Program.
R+F’s failure to enforce any right or provision of these Program Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Program Terms will be effective only if in writing and signed by R+F.
XV. Contact
For questions or comments related to the Program, your Points and Rewards, or these Program Terms generally, please contact R+F Customer Care at RFBeautyRewards@rodanandfields.com.